Great service with fair pricing! Very responsive and timely work. Would recommend to anyone!read more

From the owner: We are a family owned septic service business operating in North Georgia. Give us a call for all…read moreyour septic needs! We do repairs, installs, inspections, as well as routine maintenance and pump outs!

Down to earth guys, good prices, and very helpful throughout the process. New system installed for…read moremuch cheaper than what another company quoted me.

From the owner: Forget those high corporate prices! First Turn Grading & Septic is committed to delivering…read moretop-notch septic and grading solutions for everyone in the North Atlanta area with a strong focus on quality workmanship and customer satisfaction

Hear next day. Made a pipe repair and fixed the leak which was a big deal for me. Price was what…read morewas quoted and no more problem. Highly recommend!

I had the wonderful pleasure of meeting Austin with Henson Septic Services when he visited my home…read morerecently and serviced the septic tank. Did you know that any septic tank installed after 1998/1999 should have a filter that gets cleaned yearly and it's a good idea to clean your septic tank at least every 5 years, depending on the size of your home and the number of family members living in your home? Austin not only is a wealth of septic tank knowledge, but he is also the nicest, most respectable young man I've had the opportunity to meet since moving to Clarkesville. He will definitely be my go-to guy when it comes to septic services!

Unfortunately I hired Southern Septic LLC to repair my septic system. I was charged almost $6,000…read morefor a job that I now know was not the right solution to solve the problem. Six months later, the problem persists: the effluent continues to flow through the drainage field which is disgusting and unhygienic. Despite my repeated contact attempts, the only action they took was to pump the tank a few times, but they never solved the underlying problem. George (the person in charge) has not responded to my questions, has refused to provide a detailed scope of the work that is actually needed to pull the county permit and has ignored my reimbursement requests. The only thing they offered was to return $650 of the almost $6,000 paid. They have promised to fix the problem, but now, after all this time, they are suggesting replacing the entire drainage field. This gives the impression that the original repair was improvised and ineffective. This experience has been extremely frustrating and expensive. Communication for his part has been terrible: many excuses and almost no response to messages or calls. They have not assumed any responsibility and after six months, the problem remains unresolved. Now I have to hire another company, which means spending even more money to solve something that should have been done correctly from the beginning. If you want to avoid problems, I strongly recommend looking for septic services elsewhere. Save your money and choose a company that really supports your work. 1 star only because 0 is not an option. Service evaluation: Response time: 0 Clarity of information: 0 Ability to solve problems: 0 Customer service: 0 Reliability: 0 Responsiveness: 0 Empathy: 0 Price-value ratio: 0 Overall experience: 0 He is now threatening me to go to the county and report the work he didn't do. That's says a lot what kind of person he is.

From the owner: Southern Septic Co. provides septic services in in North Georgia in the North Metro Atlanta area…read more We specialize in septic system repairs and installation. We are also a maintenance company for all your maintenance needs.

I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

These guys are thieves. They came to my house and couldn't find the septic tank. I had to call the…read moreprevious owner to locate it for them. After that, they still claimed they couldn't find the tank and wanted to charge $475 to use a camera to probe it. Then they asked for $1,000 more to move dirt out of the way, saying they had to hand-dig because there was a cable underneath. Their prices are outrageous and completely overcharged. They showed no real knowledge and kept adding extra charges for small things. They charge me $285.00 for cancelation.

Mr Shaw is very hands on and flexible! He explained to me how large my septic tank is and how to…read moremaintain. Gave a good price, showed me every step he did and was easy to work with

Came out on a Sunday right after church and diagnosised and took care of the issue!! They were…read moregreat! A pleasure meeting them!

This is a very great company family owned and ran .. on time the price was very fair . Cleaned up…read morevery nice when finished . Thanks guys his son blake was a very hard worker

Responded quickly, and rectified the problem at a fair price. He did not try to do more than needed…read moreor charge more for work we didn't really need.