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    First Turn Grading & Septic

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

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    10 minutes

    Response rate

    100%

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    9 months ago

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    Banks Septic - Neighborhood pump out. Teamwork makes the dream work!

    Banks Septic

    (70 reviews)

    Zack was amazing! Quickly determined the cause of the smell inside our house, and taught me more…read morethan I could hope for about septic drainage! I will always go to Banks for my setpic needs because of Zack!

    UPDATE (6/27): I spoke with Keith Carter who listened to the concerns and frustration I had that…read morelead to my initial review. He was receptive to providing restitution to the fact that the initial inspection put me out over $1,000 dollars. I appreciated the fact that he was willing to reach out to make things right. ORIGINAL REVIEW: I used Banks Septic to inspect the septic system for a new home my family and I are purchasing. To their credit, I did call them the day of to inspect the system in order to get it in before due diligence ended. They fit me in the day of albeit "after hours" (an additional $200 charge) and $250 for the inspection. Their technician showed up after 5pm, and had the current home owner release permission for him to dig on the property. While digging up the septic tank, the technician severed a private water line in the backyard prompting him to turn off the main water line to THE ENTIRE HOUSE freaking out the current homeowner, my realtor, and the sellers realtor. How he didn't realize that a private water pipe with no water coming out of in the backyard had no impact on the main water line to the house that had already been marked by 811 is beyond me. Trying to manage the crisis from afar, I had to pay $650 to have an after hours plumber come and repair the pipe because the current homeowner was scared to turn the water back on based off his conversation with the technician. When I called Banks the next day to speak with someone, I was told and I quote, "we don't have x-ray vision to see private water lines underground, we aren't liable for anything our technician did" and "I'll have my manager, Roger, call you (he never did)." I understand that mistakes happen but this mistake by their tech cost me $650. I sure would like to speak with someone from their company to at least get reimbursed for the inspection and waive the after hours fee if they ever expect repeat business or a referral from me in the future.

    Septic Experts - Water and power over septic system

    Septic Experts

    (15 reviews)

    We hired Clean Works for maintenance on our septic system - we're sure glad we did. They discovered…read morea few issues that could have eventually resulted in major problems. They thoroughly explained what needed to be done, gave us a quote, and got right to work. Due to the location of the pipes and tank, the job required quite a bit of sawing and digging - work that I suspect not every septic service would do. Bobby and Triston worked hard all day. They were friendly and considerate of our property. They worked for two full days Recommendation was to replace the main water out flow pipe from the house to the septic tank. They stated the water flow was abnormally slow and eventually sewage/water would back up into our basement. To replace the main pipe they had to saw thru 5 t0 7" of patio concrete to access the pipe for replacement. They were 100% correct the pipe from the house and under the concrete slab was originally installed incorrectly and was a major issue. Billy and Tristin was totally considerate, polite and professional. Their quote for this complicated job was extremely fair. I 100% recommend them to resolve all septic or plumbing issues.

    My septic system had worked well for 18 years without inspection but I wanted the peace of mind of…read morehaving someone knowledgeable to take a look. I didn't understand the structure of my system (next to a river) that required additional tanks. The techs (Bobby and Kristen) walked me through the process and suggested adding "risers" to the system to make future maintenance easier. This required digging with shovels due to the tank's placement. They found both caps quickly, performed the inspection, added the "risers ", replaced the removed dirt All as planned and on time.

    Southern Septic - Overflowing

    Southern Septic

    (1 review)

    Unfortunately I hired Southern Septic LLC to repair my septic system. I was charged almost $6,000…read morefor a job that I now know was not the right solution to solve the problem. Six months later, the problem persists: the effluent continues to flow through the drainage field which is disgusting and unhygienic. Despite my repeated contact attempts, the only action they took was to pump the tank a few times, but they never solved the underlying problem. George (the person in charge) has not responded to my questions, has refused to provide a detailed scope of the work that is actually needed to pull the county permit and has ignored my reimbursement requests. The only thing they offered was to return $650 of the almost $6,000 paid. They have promised to fix the problem, but now, after all this time, they are suggesting replacing the entire drainage field. This gives the impression that the original repair was improvised and ineffective. This experience has been extremely frustrating and expensive. Communication for his part has been terrible: many excuses and almost no response to messages or calls. They have not assumed any responsibility and after six months, the problem remains unresolved. Now I have to hire another company, which means spending even more money to solve something that should have been done correctly from the beginning. If you want to avoid problems, I strongly recommend looking for septic services elsewhere. Save your money and choose a company that really supports your work. 1 star only because 0 is not an option. Service evaluation: Response time: 0 Clarity of information: 0 Ability to solve problems: 0 Customer service: 0 Reliability: 0 Responsiveness: 0 Empathy: 0 Price-value ratio: 0 Overall experience: 0 He is now threatening me to go to the county and report the work he didn't do. That's says a lot what kind of person he is.

    From the owner: Southern Septic Co. provides septic services in in North Georgia in the North Metro Atlanta area…read more We specialize in septic system repairs and installation. We are also a maintenance company for all your maintenance needs.

    Engle Solutions - Front yard

    Engle Solutions

    (3 reviews)

    I recently moved to Alpharetta and bought a house with a front yard that was a total…read moreeyesore--nothing but weeds where a flower bed was supposed to be, and no flowers in sight. I contacted Engle Solutions, and Austin came out to assess the space. Right away, his professionalism, friendliness, and deep knowledge stood out. I shared the vibe I wanted, and he offered creative ideas that perfectly matched my vision. He later presented a detailed sketch and proposal that gave me complete confidence in his expertise. Since I'm not plant-savvy, Austin's skill and attention to detail blew me away. In just two days, working alone between storms, he completely transformed my yard. He raked pine needles (which I can't stand), pulled weeds, reshaped the plain rectangular garden area to a stunning design that flows with the curves of my sidewalk, edged and shaped existing shrubs, and sourced all the plants, soil, and mulch himself. The before-and-after is like night and day-- I'm absolutely thrilled with the results! My yard now looks vibrant, elegant, welcoming, and very pleasing to the eye. Austin's prices were incredibly reasonable for the exceptional quality and scope of his work. As a one-man shop, his dedication to his craft shines through in every detail. He even shared maintenance tips for my plants (a lifesaver for my brown thumb) and offered to return for regular upkeep, which I'll definitely take advantage of. I wholeheartedly recommend Austin and Engle Solutions to anyone needing landscaping or renovation work. He's highly skilled, trustworthy, and a joy to work with--I'll be relying on him for all my future landscaping needs!

    Austin was prompt, and delivered on the work we contracted out to him. I am satisfied with his…read moreservice.

    First Turn Grading & Septic - septicservices - Updated May 2026

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