Been using this location last one year regularly for receiving different medical services , had…read morebeen visiting earlier aswell in the last ~ 5 years, the place being within proximity to our home. Is well located, has lots of parking space, neat and tidy always, helpful staff across, competent service providers, lots of services and facilities available under single roof, extended timings available for certain services for anyone requiring later in the day appointments. Will surely recommend if in need of medical care.

I came into Urgent Care last night not feeling well, starting with front desk Martin was quickly…read morebrought me back to the room, to Nurse Zach and MA Alicia promptly got me hooked up to an EKG. Then Doctors Franklin came in and throughly examined me and explained everything to me and my husband, we trusted in his decision making. This was not the first time I saw Dr. Franklin in Urgent Care. He has treated my whole family through out the years... His professionalism and honesty made us feel at ease and comfortable with each visit.. thank you Doctor Franklin and the whole care team at Urgent Care for the best care.

I'm very happy with the doctors and level of care I receive when I need it. I'm happy with my…read morespecialist and the emergency room care and hospitalization when needed. Health classes are very helpful.

Covid vaccinations.....our doctor told us it was time for a booster. I made appointments at the…read moreMedical offices on Redwood Highway. Walked up the stairs, checked in, and boom--30 seconds later we were on our way out the door! Extremely efficient and timely!,

I cannot say enough positive things about Dr Peng. He has been my cardiologist for about 4 years…read more He listens attentively to what I have to say and answers questions honestly and clearly. He proposes treatment solutions and engages me about which to choose. He is very easy to talk with. He has lots of energy and enthusiasm about his work. I feel very fortunate that Dr Peng is my cardiologist.

Very kind, attentive and thorough. He listened, didn't rush me and addresses all…read moreMy concerns.

ANYONE ELSE NOTICING A TREND HERE. OVER HALF OF THESE REVIEWS INCLUDING MINE ARE ABOUT JUST HOW…read moreHORRIBLE THE PEOPLE WHO ARE SUPPOSED TO BE WORKING IN THE RECEPTION AREA ARE, AND THAT THEY AREN'T DOING THEIR JOBS, AS WELL AS BEING TOTALLY RUDE TO PEOPLE. Don't get me wrong, my nurse practitioner is the absolute best anywhere. My complaint is with the front reception area. They'll be 10 people standing in line waiting to be checked in and six to eight people sitting in front of their computer screens totally ignoring the people in line. They're sitting talking on the phones in what appears to be personal phone calls as well basically joking around with each other, or just pretending that they don't see the people standing in line. I've worked in customer service for many years, you don't basically ignore the customers just because you think that they have to be there and you have some sort of unseen job security. Try doing your jobs and helping people who need to see a doctor instead of gossiping and goofing around on the job.

I have read through some of these other reviews and while I do agree that some of the front desk…read morestaff are a bit unresponsive, that is as far as my complaints go. I think that Chris Hightower, their ADAP coordinator, is awesome, and he has always responded to me in a timely manner. And the doctors and nurse practitioners that I have been treated by have been stellar! Dr Lozares-Lewis is AMAZING!! She always listens thoroughly, pays attention to ALL my issues, and radiates a sense of absolute empathy, as though if there is ANYTHING that she can do to help, she will do it. The wait time at the lab can be a bit long sometimes, depending on the day of the week, but I was there last week and they had developed a new(er) system of wait times when you sign up, and it seemed to work better - I was treated at the time that I signed in for. It is not a perfect place, but it is FAR better than some other places I have been to. I really like the facility and the people who work there a LOT.

Dr. Mulvilhill is a fantastic surgeon. I had my left hip replaced by him last year and it went…read moreawesome. Very little time to recover. This year I had him replace my right hip and again in 10 days I was walking without a cane. The home care therapists are excellent and I would highly recommend using Dr. Mulvihill to replace your hips. I am 73 years old and can now get around without any pain. He has an awesome bedside manner and listens to all your concerns.

I went to Dr. Mulvihill in 2025 to get a second opinion regarding a Total Knee Replacement that…read morewasn't healing after 2 years. He had me take a Bone Scan & CT scan. The scans showed the prosthesis was loose. Dr. Mulvihill discussed that he would have to open Knee up to see what's going on & fix the issue. I felt very confident that Dr. Mulvihill would be able to repair/ fix my Knee. Dr. Mulvihill is a highly skilled Orthopedic Surgeon who made me feel comfortable & confident that he could repair my damaged knee. He clearly explained what needed to be done to repair Failed Knee Replacement. I feel truly blessed to have received surgical care from a standout Orthopedic surgeon. He is compassionate, soft spoken, kind, caring & informative. The way he fixed my knee will always be remembered with gratitude. The commitment i received as your patient is nothing short of inspiring. My best compliments for your exceptional care for making a huge difference in my life. My activity level has excelled since Revision knee replacement. Im ecstatic. I'd also like to thank the staff & surgical team as well. They were great. I wouldn't think twice about choosing Dr. Mulvihill to do any further surgeries for me. He's the best in the business .

I saw Dr Agarwal a few years back, after Covid caused some damage to my heart--enlarged, fluid…read morearound my heart and slow rate as well as chest pains. She dismissed me, without even an ekg. When I asked for an EKG, it was done. I read it myself, as I was an ER nurse for 14 years, I know how to read 12 lead EKG's. My EKG was abnormal with inverted T waves which could indicate a prior myocardial infarction. The computer readout even said "abnormal EKG". The MA took the EkG printout to the doctor who said it was all fine and sent me on my way, with my husband who is a practicing Respiratory Therapist. Dr Agarwal did not even care to speak to me again about my abnormal EKG. If I could give her zero stars I would. Absolutely unacceptable lack of care, consideration and compassion. I would call it gaslighting, but I don't think she is that intelligent.

After seeing this doctor for a full year, watching her ignore reports from hospitals and other…read moredoctors offices, I could only assume that she is just not a great cardiologist. She strikes me as one sided as she expects symptoms to be a certain way and if they don't match what she expects then there's nothing wrong. I don't believe she is equipped to think outside of the box, or experienced enough to need her patients needs. Thankfully I'm being referred elsewhere, because her lack of research concerns me regarding my case.

Dr Rushton Miller has been my primary physician for the past 8 years. She always answers my…read morequestions and is willing to give referrals as needed. She responds quickly to questions and always gets lab comments out quickly. I have followed her to three locations with Sutter. All physicians in Santa Rosa are over worked and very busy. I know it takes awhile to get an appointment so I book early. She also does video visits and those have been great for medication renewals. I appreciate Dr Rushton Millers hard work and dedication to my care.

Jill has been my primary for three years now and I'm very happy with her. She's always…read moreknowledgeable about my current needs and is very informed on holistic methods. I use MyHealthOnline and can often get advice and answers from her within a day without needing an appointment. There is also an option for Video appointments, which are usually faster and easier to get. Referrals and refills have never been a problem. Highly recommend.