I had outpatient surgery at the Shadyside SDS Center on 7/29/26. My experience? I was BLOWN AWAY!…read moreFrom my first contact with Lori at check-in, every individual I interacted with were almost like they were sent from Heaven! All the staff were friendly, helpful, professional and in my opinion are the cream of the crop. The facility was clean, not very noisy & my privacy was always ensured. My requests were answered quickly and honestly, I don't think there was anyone who wasn't smiling. This is a team that works well together to provide the best care possible. I would have no problem suggesting that anyone who needs them chooses UPMC Shadyside Same Day Surgery.

I just spent 7 days on 3 West. I have NOTHING negative to say. They took care of me on all shifts,…read morefrom intake to discharge. Even when I went home fell and had to return. This is MY hospital and it should be yours too.

Beware of this place !!!! The so called doctor i saw was a goof ball with this crap about Tumeric…read more It fix every thing ????? WTH Do your self a favor and go find a REAL DOCTOR !!!!

I smoked cigarettes' for nearly 40 years. Although I tried to quit many hundreds of times by taking…read morepills, hypnotism, prayer,etc the one person that did not give up on me was my PCP,Dr. J. Goasi. Because of his persistence and support I finally quit over 13 years ago. This doctor stayed strong and never quit counseling me because he truly cares for his patients--not the money. I would not be alive today without this professional support. Jim Zalar, former smoker

Women who work in the lab are above and beyond taking care of you. Fast registering, fast lab work,…read moreand oh so pleasant.

I was born here in 1962. My mother told me it was a great little hospital that was nicer than the…read morebigger hospitals in Pittsburgh

Central Outreach Wellness Center redefines healthcare. The approach here is truly holistic and…read morecomprehensive, built on a foundation of respect. The staff are professional, deeply compassionate, and take the time to listen, ensuring you receive the highest quality care. The clinic itself is aesthetically pleasing and, most importantly, immediately affirming of all people. Finding Central Outreach was essential for my well-being. This is a team I trust implicitly.

They offer free health services/clinic to a certain extent - they treat for HIV, STD's The flu -…read morehowever not all clinical tests are covered for free in which most cases the flu and blood work isn't covered when it should be.... The atmosphere is ok - there's a lot of work that needs to be corrected specifically on the walk in side, there's no reason why staff should be talking about patients out in the open specially registration - UNPROFESSIONAL and a HIPPA VIOLATION. Under no circumstances should any staff member of central outreach be discussing about patients and or their personal healthcare especially if the patient is not present to defend themselves..... The average 20 - 30 min should not be that long especially if your the first patient of the day on the walk in side there's no reason why I should have waited 35min at 9am got seen by 10am was out the doors by 1045am that's unacceptable. When a specific provider is being asked for and called for ---- STOP SENDING SOMEONE WHO WE DIDNT ASK FOR The waiting rooms need to be more expanded it gets way to crowded by 1115am and most people have to start standing or they go outside back to their cars.....

Dr. Angela Tran and Dr. Chodisetty revived my faith in health care. They listen to all of your…read moreconcerns, they are responsive, attentive, and a direct example what all health care workers should emulate. I thus far have not had any issues at this facility. No delays. No attitude l. 10/10 service

Margaret Mass is not a good doctor. She came over one hour late, making excuses without even saying…read moreshe's sorry. She was arrogant and made me feel guilty that I'm upset she's late. She refused to believe me I had a history of low hemoglobin until I found old labs and showed them to her. Only after that she said ok we'll check your Iron. I said you see not just iron is low, I don't feel good and need to check Feritinin too, she said she but I don't think you're insurance so cover that. She was a disappointment and a waste of time. No empathy, I never came back so she lost a client so easily.

The worst medical facility on the planet do not go here. Very unprofessional and very incompetent…read more They destroyed my career has a truck driver in 6 weeks because of some misunderstanding on their behalf. And it took me a year and half to get it back. They showed no remorse about it and they didn't care if I had to live in the streets nothing. They feel like they were doing the right thing even after 3 years of destroying someone life. If I could i would give it 0.0 stars.

Here I sit annoyed. It has nothing to do with the medical care but all to do with my bill. I am…read morehere for a follow up appointment for my foot. Even though it is at my "home" office it is considered a specialty fee since it is with sports medicine. $40 instead of $25, ok that is fine. What the problem is is that when I came into this appointment and paid before I got seen the person at the desk states, "you have a balance of $15." Ummmhmm. What? They said it was for my last visit. I said I paid my last visit in full here is my receipt. Apparently the person who did my paperwork charged me wrong and I never realized and neither did they. Irritated. Not that $15 is going to break the bank but it has been 3 weeks. I received no letter of apology, like sorry we made a mistake ... NOTHING. Just to be told that like btw you have a past due bill.... Like I don't pay my bills. The lady at the desk then brushed it off saying you can pay it later don't worry about the money now. It is ok you can pay it later. Also she said she couldn't see what the past due was for. Just that it was due. I asked for a why and when and she couldn't give me details. If I didn't have my receipt from the last time then what? So here I sit. Annoyed at their mistake. Also I asked since I am here could I ask someone about this cough a nurse or someone. I got pneumonia a few years ago and colds now freak me out. They said probably not but they could try. But it would be easier just to make an appointment for another day.

We have been trying for WEEKS to get ahold of someone to discuss and insurance issue, have talked…read moreto MULTIPLE people and they sent it to collections. SCREW this place

What a joke. This office is listed as an urgent care online, but when I showed up at 3:45pm on a…read moreTuesday, I was turned away and told to try UPMC urgent care instead. My insurance is accepted at this clinic and the waiting room only had 2 people waiting when I walked in. Strange.

I've seen just about every office in this place. The one downside is though Dr.Sheffler is amazing,…read morethe front desk doesn't answer. But they have gotten better about it in recent months. Then the blood work department is really good. One stick, in and out, explained everything great. Then I saw the plastic surgeon and he was amazing. Spunky. Explained well. Got this awful cyst off my face. I was awake for the surgery which feels like a flex LOL. His front office staff was great too. The plastic surgeon department was my favorite one. If I ever get this weight off, they're first I'm going to for skin removal LOL! The main complaint thought is definitely the front desk in the Park Manor associates side needing to be better about answering calls. I work front desk, I know it's possible and I've seen them improving drastically- it seems they replaced the old staff with people a little more thrilled for their job. My job is a hotel, the phone is constantly ringing, and I have a million other things to do. And I get paid a fart and a smile (basically nothing is the point), so I get their standpoint but I also question it and have gotten flustered with it because I find they get paid more and are always way less busy then my job- so I don't get the wait times. Coming in and seeing three on staff, one person just twiddling their thumbs, but the phone not stop ringing is a bit off putting. Overall though, through my frustration I stay with this office.

WOULDN'T GO BACK IF I WERE ON MY DEATH-BED!! This office…read morespontaneously stopped all contact with me for a month, leaving me high and dry without my medication. When I tried to speak to the Dr about a refill or an OTC alternative, their secretary told me I'd have to drive over 4hr to talk in person if I wanted any help. I tried to schedule an appointment to come in person, but it got pushed back twice; once I hit month 3 without getting anywhere I switched to a different provider.

I am a frequent visitor of the lab at this location. I have also utilized different departments for…read moreother types of testing. Sometimes the waiting room is packed, other times there isn't a soul in sight. Everyone that has provided me care has been great so far. The mammogram process is easy and not stressful, they give you answers before you leave the buidling. Top-notch quality care. For the people that complain about wait times in the lab, make an appointment online and it shortens your wait.

Great facility at North Fayette. Convenient and no parking fee…read more I highly recommend it.