First appt!? Good!! Decided I would go back there. Second appt for hair trim and perm was…read moregreat!!. A few months later I went back for another perm. Turned out okay but the bottom line? --- I was disappointed. Will chat with hair stylist about it .

Appointments are scheduled on top of each other so they start late and work on your hair while…read morefinishing the last appointment and finish your hair while starting the next one. The shampoo girls are way to rough! I've never been a tender headed person, but the 2 girls that rinsed my color tore through my wet hair with combs and I had to stop them twice because it was so painful and they were irritated with me for asking them to be more gentle. Awful experience.

Bobbi is the best! She's friendly, fair, professional, warm, courteous, and honest. She is a…read morecredentialed professional using the latest equipment (not common in Southern Colorado). She tailors each treatment to the individual. Electrolysis is a time consuming process. It is important to have someone you trust and can talk to. I've spent somewhere around 100hrs with her at this point and she knows me better than most folks at this point. If permanent hair removal is your goal, electrolysis is the only FDA certified permanent hair removal choice and Bobbi Viles is a quality individual who both deserves, and will appreciate your patronage.

I attended Advanced Education for Dermaplane/Microdermabrasion. Every step was amazing to…read moreinformation,sign up,on line modules, to the on hands training. So professional,knowledgeable & CLEAN. Highly recommend anyone who is looking for an Esthetician school or more education!!! I'm certified!!! thank you for a wonderful experience. Sandra

I received an amazing facial from Amanda & would want friends to have the same treatment it was so…read morerelaxing. I will definitely go back

Where do I start!!! First off Rhonda is absolutely amazing…read moreand such a kind woman. I did a 3 day spa treatment starting with foot scrub and henna to shirdhara treatment on the second day and facial with a bacial on the third day. each day being more relaxing than the nexT. I've had a few spa treatments in my life and this was the most peaceful experience I've ever had and my skin is still glowing. Furthermore I'm very particular on who I let touch my face but I most definitely would trust her I and look forward to future treatments especially the henna for my wedding and facials once a monthhighly recommended

Rhonda is simply the most knowledgeable and caring professional you could hope for. Her knowledge…read moreof Ayurveda is extensive and she takes great care to make sure that her clients are comfortable and well taken care of. Her space is calming and beautiful and smells amazing! Treat yourself and make an appointment today!

Warmly greeted when we checked in for our couples massage. Both service providers, Aiyanna and…read moreNaomi, were great. They both were professional and provided deep relaxation. Highly recommend and looking forward to our next appointments!

I really enjoy the professionalism of the front manager, Aly. She is always smiling and is very…read morehelpful. The estheticians, specifically Janelle and Madi provide the best facials. My daughter and I have been going to Pure Spa for a couple of years now and I couldn't be more pleased with the services. I'm even going to treat my daughter to her own spa membership for her upcoming birthday!

I got my hair highlighted and it was a total mess. I had to get it fixed which i payed a lot for…read morebecause of the mess up. Jen refunded me a whole 22$ and won't respond to my messages about getting a full refund. Very unprofessional.

From the owner: Men women and children cuts and moreread more

It's so hard to find an actual spa around here that's available and actually worth the experience…read more I found this place and figured to give it a try. I called on a Saturday and usually most places are extremely busy and booked for weeks out. The receptionist was able to schedule me today since there was an cancellation. I come in and the place is beautiful, clean and quiet. You can tell they take pride in their presentation and they had customers coming in and out which let me know people were pleased. Jessica was the one who did my facial, I decided to get the dermabrasion to help with some scarring and discoloration I was having. Jessica was extremely profesional and knowledgable about what was best for my skin. She took her time and actually made this session so relaxing that I actually went to sleep, LOL! It was so peaceful and the rooms are set up to make you feel rested and comfortable. The sessions are about an hour and you can instantly see the improvements. Like most places they try to sell you products but here that did not happen. Their honesty and professionalism will make me a recurring costumer. I hope if you are in the area to give them a chance at least once. Thank you again for awesome service, ladies!

I've been going here for years on and off but sadly I will NOT be coming back. I planned to make an…read moreappointment for a few things, called when they weren't open and then when they were open I got a call from a MALE receptionist. NO name stated of his, no normal phone etiquette before asking about appointments--he just immediately asked if I would be scheduling a BRAZILIAN. Practically threw up in my mouth, I was just immediately so uncomfortable and grossed out. Will be finding somewhere else to go to, expeditiously!! EDIT: Thank you for the additional information that wasn't known to me when I made the original comment. I've never had a bad experience at the business in the past, and I reacted in the immediate shock of the encounter. Over the years, TWB had become a space where I felt safe, particularly because my experiences there had always been with women. I've had traumatic experiences in the past that have led me to intentionally seek out women-only spaces whenever possible, which is why this interaction affected me so strongly. With the additional context, I recognize that my original characterization was stronger than warranted and understand now that the questions were part of the business's standard process. In hindsight, I think there was a misunderstanding on both sides of the encounter. I appreciate the clarification and have reconsidered my initial assessment, which is reflected in my updated review.

10/10 Permanent results! This is the only permanent hair removal service that actually works. I…read morebeen going to Shaya for a few years now to work on various different areas including brows, upper lip, under arms and legs. She is the ONLY person I trust to work on my face. Her knowledge and skills of the hair type and growth cycles is key to permanent sucess. In the past I have had horrible experiences with discoloration and even scarring from others electrologists and laser techniques, only to have the hair grow back. I am so glad she moved from Malibu to P. West!