Worse customer service ever! Sign on door says close at 500 arrive before 500 and lady says she has…read moreto go to bank do closes it early. Customer service is horrible and disappointed after going home loading up dogs going down there to have this when. Dont recommend

We just brought our big retriever to Muddy Buddies in Prineville for a bath. What a great job and…read morethank you to the owners for making the experience as nice and safe for my pet as possible! I could see that someone monitors the wash station, because it was absolutely immaculate. There are great instructions and the pet wash station is super user friendly. The water is warm and comes out at the perfect pressure with the shampoo, conditioner and deodorizer coming out when you select it, right in the water spray! OMG genius! There are different choices for any level of dirty doggie. The best thing about it was the sanitizing feature to use on the station before and AFTER washing my dog. The place is priced perfectly reasonable so that any one who cares enough to wash their pet would absolutely use the sanitizing spray at the end to tidy up and wash away germs for the next pet. These people have thought of everything! We needed to change a twenty and the oil lube place was happy to make change for us. (as noted in the friendly instructions). I will absolutely be back! It looks like there's an anticipated card machine, but that's really not even necessary to me because the price is so reasonable. (no charge card necessary!) LOL

Great selection. Wide variety. Big clean store. Awesome customer service! Everyone was super…read morehelpful.

I will never use the groomers again! WAY overpriced for the required work! Our dog is groomed…read moreregularly, but never again for $100!!!! It has never cost that, and it does not merit that much money. We have never come near that anywhere, including this store.

Dazey is an amazing vet. My dog loves her which makes any treatment easier. The entire staff is…read morewonderful!

Great experience. My dog is big, 85 lbs and they did a wonderful job of bathing and grooming him…read more The price was great in comparison to pet stores. I dropped by days later and they smoothed down his nails on the spot for us for free. I'm about to call and make another appointment for a groom and shave right now!

I love to DRs here. They have seen my fur babies for decades. They are there for you in the best…read moreand the worst of times. No judgement. They let you know your options. They take the time to make sure you understand the options and offer the next step(s) if necessary. I'd send a picture of my last visit, but my boy had an icky allergic reaction. Nobody wants to see that. He stopped itching with the spray that was administered almost immediately. The pills kicked in before the spray wore off. Now 2 weeks later, you would never know it happened, other than the funky haircut we had to give him before we realized we needed Veterinary help. Thank East Cascade!!! Another happy fur baby and fur baby parents!!!

This is the most caring, kindest and expert medical care around. The staff are amazing and…read moreempathetic and they understand that our animals are part of our family. The diligent care we received over the past two years with my cat's chronic illness has been amazing. The other vet in town (I will name no names but this information is easy to find) completely misdiagnosed her and tried to get me to put her to sleep. That was over two years ago. But thanks to the wonderful care we received from Cascade East, I have had two more years with my girl. I am eternally grateful and will always recommend their services.

For my Cycle Oregon layover day, I went and got a massage, read my book, went swimming, got some…read morehot food for the first time all week (I'm vegan) and THEN... went to find the local animal shelter. I was the only cyclist of 2000 who did so as far as I know. I met lots of CUTE dogs, took one for a walk and picked up some poop. Met a nice very large black and white kitty, a cute kitten who was going to a new home and many many cute dogs. This shelter is completely funded by donations -- and they are a no-kill shelter. Animals aren't treated the same on the reservation as they are in other areas -- so many of their rescues come from Warm Springs and around there. The lady who runs the shelter is super nice and the place is kept very clean and tidy. I would love to visit there again!

I love the caring atmosphere and the way the technicians was helpful giving information about the…read moreanimals. I hope to become an employee so I can find a dog or a cat a happy and warm home.

I wouldn't recommend Dr. Holman to my worst enemy. Incredibly dismissive and negligent. We took my…read moredog to her at least 5 times over a spell of unexplained vomiting fits. Never did she conduct a fecal sample, urinalysis, or suggest more in depth screening to see what was wrong. She insisted he was fine--it was just allergies. She adamantly claimed it couldn't be cancer at all due to his age, completely ruling it out. Turns out, he did indeed have cancer. I understand vets aren't God and can make mistakes, but please don't absolutely rule something out as being possible when it in fact, is reality. What upset me the most about my interactions with Dr. Holman was how insensitively and crassly she handled euthanizing my dog. When making the appointment, I specifically asked for an end of life evaluation for my dog. I didn't think I would be told miraculously that he was perfectly healthy and euthanasia wasn't appropriate. But I just wanted to hear, one last time, from a medical standpoint that putting him down was the only humane option given his condition. Upon entering the room for our appointment, two vet techs quickly entered the room with a sedative. It felt like they were rushing the process. I didn't feel like reverence for the moment or the gravity of what we were doing was taken into account. It felt like they were rushing it so they could free up our room for the next appointment. I immediately said, "I thought we were doing an end of life evaluation first?" To which they responded that Dr. Holman was in an appointment but if we wanted to wait, she could come talk to us. I said okay. I wasn't exactly trying to rush killing my dog. Waiting was perfectly fine. This is the pinnacle of where my absolute dismay with Dr. Holman was reached. I am not exaggerating the following conversation at all. This is exactly what she said to me, as she entered the room: "I'm not sure why I need to come in here, I've seen this dog like 10 times and he's clearly unwell..." I felt her crass approach and casual dismissal of my feelings and lack of reverence for my dog was beyond unacceptable for a vet in her position. I completely regret putting my dog down with her and feel sadness that his last moments were handled so indelicately and indifferently. Eventually, she told me what I wanted to hear, that it was the only option, but she had already soiled the entire experience by the way in which she entered the room. My dog meant so much to me and I am so sad to have had to let him go. I understand vets put many animals down on a day to day basis, but that doesn't mean my dog didn't matter and was just some insignificant creature. He was my family and he deserved a much better send off, not to mention better preventative treatment from the get-go. I recommend going anywhere else but here.

I have had excellent experience with DR HOLMAN in the past 20 years with several pets ! UNTIL…read moreRECENTLY! I think she is swamped with patients, has a difficult time finding qualified assistants possibly? I took my dog in because 2 upper teeth were broken off in a dog play incident. SHE EXTRACTED SURGICALLY the 2 teeth. She also extracted the 2 Teeth below those teeth, either I did not understand that she had to do that or she decided it was best for dog? My dog recovered quickly and did well with surgery. I would like to have been more thoroughly informed! WE LOVE OUR DOG, IT COST $1100! I WAS INFORMED OF THE EXPENSE AND THANKFUL FOR THAT! ALL THAT SAID, I THINK DR HOLMAN IS A GOOD VET BUT WAY TOO BUSY AND NEEDS MORE QUALIFIED HELP!

They acted quickly and saved my puppies life from an ibuprofen overdose. And for a fair rate I am…read morebeyond grateful they were able to help and stayed after normal hours to ensure he got the hep he desperately needed! thank you guys so much!!! highly recommend they're great service

Needed a blood draw on our dog & they accommodated us coming from Salem. The Dr was amazing & spent…read morea lot of time with our dog . The staff all were so nice & caring .

Horrible staff Treated me like trash just cuz I was upset…read moreabout my cat having bladder stones refusing to give me information regarding his condition then refused and turned my cat away for surgery These people don't care about your animals nor feelings they just want money dr flesher is a very rude unprofessional person with zero empathy says one thing then does another I would pick out a vet that cares more. verry sad the way their staff treated me and my cat. respectfully of cours.

Their vets are not consistent based on recommendations you see one vet. Go back the next time and…read moreanother vet questions the other vet proposed drugs. Arghh. The only best bet here is Dr Betsy. When she leaves I am gone. I would prefer more experienced veterinary dr. They all are young. Green and just making up as they go it seems We need more vets in Prineville. All current vets are MEH