As an attorney with commercial real estate experience, I know excellence when I see it. Gita Kapur…read moredefines it: precise, prompt, relentless, and a joy to work with. After a frustrating year with a previous agent, Gita found us our dream home in short order. She is simply the finest.

Gita helped us relocate in carmel when a new job opportunity brought us here. This was my first…read moretime working through a relocation in the USA. She helped us along the way and we are still in contact now. We rely on her suggestion for any home need we have. She is always available for questions. She is unbelievably efficient and effective. She really cares about understanding what we value and what our family priorities are to help us make the best decisions that match our life stile. She engages on a deep personal level.

Keith Farabee and CityPlace Realty Property Management are great! Keith has been managing my…read moreproperties for over a year now. He takes care of everything. The response time is extremely fast, excellent communication skills. They truly care about their clients and you notice it!! Keith is organised and always seems to keep their promises. His team acted very professional. I am very happy that my property has great managers!

Very shady, unprofessional, and the definition of slumlords. I would HIGHLY avoid renting from…read morethem. I lived at the Llanhurst Apartments and in the year I lived there the owners had changed management companies 3 times. In August my car was vandalized (a brick thrown at my windshield and it was egged). I did not get it back for 2 1/2 months and the second management company was extremely understanding that it would heavily affect my income on top of having extreme mental and physical health issues. The building is heavily infested with roaches and thankfully Kline Properties had exterminators come out but around the time City Place was taking over it was due for another round, which they never did so the bugs got very bad. During the process of City Place taking over management the entire building did not have heat for over a week at the end of January, which was coldest month of 2026. I received one 300 sq portable radiator for my 2 bedroom 1,200 sq apartment, which is not adequate as temporary heating. I was unable to stay in my apartment and had to stay at a friends house because of it. City Place officially took over February 1st and because of the heating issue with no communication besides a paper taped downstairs well over 5 days of having no heat, I put in my 30 day notice on February 6th. They wrongly filed an eviction on me on February 19th AFTER I put my notice in and requested a payment plan. I called them, was told to send my payment plan over (even though I had already emailed them asking to set one up and never got a response?) and it would be forwarded to the owners for approval. I heard NOTHING back. I was charged $500 for legal fees, ALL of March's rent, utilities, pet fees, and etc. although they changed the locks on March 10th. It is an absolute shame the way I was treated as a young adult already struggling with financial and extreme physical health issues, and I wouldn't doubt they've done this to people in far worse situations than I am. Kline Properties were extremely respectful, kind, understanding and communicated to the building better than City Place did while they were taking over management. Please stop treating tenants like they are a paycheck. They are human beings just like you deserving of respect!!!!! I'm sure they will comment about how I still have a balance but because of above said circumstances I'm sure that would be obviously understandable to most.

I'm writing to share an absolutely phenomenal experience I had recently with Century 21 Scheetz,…read moreand particularly with my realtor there, Sharlene Colon. I was new to the Indy area and living in a small apartment while trying to find the exact location to make my new home. I occasionally visited open houses on the weekends, but hadn't really committed to the new home search yet. However, during one of these open houses I met Sharlene and we got to chatting, and I knew right away I wanted her to be my realtor. She was so warm, genuine, and knowledgeable. Her passion to help came across right way, and I really appreciate the folks who you know aren't trying to just make a commission, but truly want to help you. They are hard to find in today's world! Over the months that Sharlene and I worked together, she was always so responsive, helpful, and ready to jump into action if a really nice property popped up. Sometimes a home would go on Pending within a day, so I knew if there was one I really liked we needed to see it ASAP, and she was ready to head out for showings when I needed her! She also sent me info along the way to help me prep for the buying process, connected me with the bank and eased that transaction as well. Once I found "the one," she came to see it with me and helped me to go over it with a fresh perspective. The offer process went smoothly and she helped me negotiate a lower price. When the inspection got scheduled while I was away on a trip, she even showed up on my behalf to take notes with the inspector and make sure everything looked good! Since I have no family here in Indy, I felt like it was having a sister to help me along the way with both knowledge and moral support, which was SO appreciated. If you are looking for a realtor you can truly trust, who will go out of her way to make sure you find the RIGHT house and at the BEST price for you, look no further than Sharlene at Century 21 Scheetz. She's the best! :)

My review is specifically for my agent, but I hear good things about the other agents and staff in…read morethe Mass Ave. office. Everyone I interacted with was friendly and helpful, and the location is great. (I don't think they have any free parking, so keep that in mind when stopping by.) I've actually been looking forward to working with Terry Brown for years. Before he entered real estate, we were coworkers. In fact, he was my manager and mentor, so I knew the knowledge, competence, and energy he would bring when I was ready to buy my first house. And when I went to open houses and told other agents that I was working with Terry, I heard nothing but positive feedback: "You're working with Downtown Terry Brown? Lucky!" I agree! Terry was the perfect agent for me. He always responds right away, he notices small details, and he's well-connected. He quickly gained a sense of what I wanted, and also understood when I changed my mind about certain things. He also has a lot of practical points and creative ideas that helped me visualize living in the spaces we visited. He's patient and easy to talk to, and he has a great sense of humor. He made a complicated process easy to understand. I didn't have to worry about anything, which is definitely saying something for me. In fact, I felt confident throughout the whole journey. A crucial part of home-buying, at least for first-time buyers like me, is education. I'd lived on my own for many years, but I had a lot to learn about home ownership. That information gave me expectations and a base to ask myself what I wanted, so I could set out on the search process confidently. Everything went smoothly, and all of the professionals Terry recommended (home inspector, mortgage broker, etc.) were easy to work with too. Two months in, I'm really happy with my house. I shouldn't be surprised - things tend to go well with Terry steering the ship.

Kelly is an absolute joy to work with. She provides gold-standard service, and her attention to…read moredetail is second to none. We would recommend her again and again without hesitation.

My partner and I just recently bought our first home. We used Kris Arnheim from The Kelly Todd…read moreGroup. I only have praises to sing about their services. Kris was not just helping us buy a house, she was truly invested in helping us find our perfect home. Kris went above and beyond to be sure we understood everything, had everything we needed, and were happy and comfortable with the process and our final decision. She was very quick to respond and always available. Professionally she was above and beyond and personally she had a great personality and I felt nothing but comfort and confidence with her. I highly recommend Kris and The Kelly Todd Group!

Tom Galovic is the absolute best in the business. My husband and I were initially looking to lease,…read morebut ended up shopping the Indy market to own in the downtown area. Tom was flexible and worked hard to accommodate our ever-changing plans. We were in Texas the majority of the time, but he always kept us updated and on track. When we came to Indy, we had only 5 days from the time we found the home we wanted to put an offer in for to the time we were flying back to Texas, and Tom was able to start the negotiating process as well as set up a home inspection before we left. He and his team worked around our tight schedule, always making sure someone was available to show us properties or be there with us for the home inspection. He was constantly in contact with our lenders and with us, making sure that our loan was going through smoothly. When we found out Wells Fargo couldn't do the loan 1 week before we were scheduled to close, (loooooonnnng story, nothing to do with Tom of Indy Plus Realty Group or even WF, really just the huge careless mistake of one particular loan officer), Tom tried his hardest to accommodate us as we had already scheduled movers, trucks, etc. in order to drive up from Texas and move in on the original date. He went so far as to try to bargain with the sellers for us to move in prior to the closing date and even offered to pay for storage for our stuff if it didn't work out. He was always easy to reach, prompt at returning phone calls, emails or texts. He fought for us even at closing, making sure every one of our concerns was addressed by the sellers. Tom is incredibly knowledgeable about the Indy area, particularly with the downtown area. He has lots of experience with working with IU physicians and employees. Indy Plus Realty Group has a great program for first time physician home owners where they give you back a percentage of their realtor fees. He has great working relationships with lenders, home inspectors, etc. and the people he recommended were all really wonderful as well. Tom and his team are the kind of people that you want to work with; they're professional, honest and diligent. You will not regret working with this group. They are, hands-down, the best.

Dr. Tom takes a very personalized approach. He helps you find the very best property for you.read more

It was an unplanned open house visit which Home Living Team was hosting that turned into a home…read morepurchase. Angela was very helpful in assisting us right thru the process as we had not even finalized with a realtor. The process went very smooth including local suggestions for inspections, finance etc. Angela kept us updated thru every step of the process. Definitely recommend her and her team for your home search

Angela Delise is an exceptional realtor. She has helped us purchase two houses and sell one over…read morethe past 8 years. This past year and a half she has shown us over 20 houses that were all in the range of what we were looking for. We put offers in on a couple that we didn't get, and we changed our mind about moving several times. We felt bad about putting her through all of that without purchasing a house. However, she was a true champion and continued to give us her best effort. We finally found the perfect house and closed the deal. We were happy for ourselves but also happy for Angela to finally get the sale after all her hard work. Angela is very responsive. We have had text exchanges, late into evenings, weekends, and while she was on vacation. She never made us wait to answer a question, give us guidance, or simply tell us about a house that just came on the market. Once we found a house that came on the market at 10am. She met us at the property at noon. We put in an offer at 4. She worked with us until 10pm to get preapproval. We didn't get the house, but she was showing us new properties within days (when they were far and few between). Angela has helped us through every step of finding, closing, and getting us into our new home. We always felt that we could ask her anything about owning a house. It was a very pleasant experience and I would, without a doubt recommend Angela Delise to anyone who is looking for a realtor.

We decided to build our very first home instead of buying existing. We researched local builders in…read morethe area and found that Shoopman Homes had the best prices for the quality. The process was smooth and upfront, everything went as planned. I liked that we got to sit down with a consultant to pick paint colors and some optional items. We ended up using one of their preferred lenders so we didnt hit any road bumps trying to get or close. Thanks! My family loves our first home. I recommend to all of my friends.

I foolishly just had a town home built by Shoopman in Westfield, Indiana. Shoopman is a small…read morebuilder. I thought I would be able to get a better quality home, especially since the company is considered a Diamond Builder. He rushed to start the building having not replied to all my questions and thereby shorted me on some options. He does not "speak" with you, does everything by email. None of the employees are (given responsibility) able to answer any of your serious questions, they must send the question to Mr. Shoopman and wait for his email response. There are very few actual employees. Most everyone is sub-contracted. Imagine your builder not knowing how something as important as the plumbing is run in your home and telling you to contact the sub-contractor directly. I have never had to do this with any previous normal builder. There are numerous defects under warranty. He did not even complete my closing punch list. Worst of all, he installed inferior shingles on my home, 3-tab with a 65mph wind rating versus dimensional shingles with a 135mph wind rating. I have lost several shingle tabs 6 times since closing. Yes, they got replaced under his warranty which is a 2-10.com warranty. But at 2.5 months after closing, one wind exceeded 65mph and he has completely voided my roof warranty. So much for my 2-10. They concur with his prerogative to void the warranty. Two roofers and my insurance adjuster have found the roof to be a total loss due to wind damage. I am now paying to replace the entire roof. Now we are fighting over a crack in the driveway. He sends me an email to say that there is no warranty on concrete and includes a document that clearly states that the builder is responsible if the crack is wider than 1/4" or 3/16" vertically. I could go on but have to close this somewhere. I have opened cases with BBB (waste of time), BAGI (waste of time), and the Attorney General's offices (still waiting). I will post all the negative reviews I possibly can to warn others. Please learn from my poor experience and stay clear of Shoopman Homes. And if a certain realty company (SEARS) says otherwise avoid them, too. They failed me also in this project. I forgot that on 2/21/2017 I posted the following: If I could give negative stars, I would. They may be good builders, but it is difficult to know. The process they put the customer through is impossible. There are approximately 3 to 5 employees in this company. They contract everyone else. They do not have a super to oversee construction, the owner does this -- or tries to do this all himself. I was unable to even communicate in person with the owner until closing. All communication is conducted by email. Even to ask a simple question. They can't even tell you where something they should know about, such as where the water lines come from or go to, such as which way a door should swing open, and so forth. Instead, they make you speak with their subcontractors directly. Whoever heard of such a process? This indicates that the builder is not in charge of all aspects of building your home. And the sub may or may not always answer their phone. If they do you end up dealing with the sub instead of the builder. Most builders go through a house thoroughly to ensure you find nothing at closing. This company requires you to find everything yourself, all their problems! Numerous problems in the paint, the drywall, caulking, the gaps in outside doors, dent in the garage door, spilled paint, damaged trim/baseboards, nail pops, etc. Including the dirt/debris they left behind. They give you only 2 days prior to closing to go through the house and, in my case, did not complete all the closing items. Like a fool, based on a promise, I closed and now I am left to get these corrected myself

Jennie was very hands on and really supportive. She took a great amount of v work and care to keep…read moremy wife and I up to date and reach out to us with updates. She's a great realtor! Definetly recommend using her if you're looking for a home.

Jennie is a fantastic realtor and an even better guide for anyone relocating to Carmel. I found her…read morethrough Yelp while searching for a realtor to help with our move from California, and from our first conversation, I felt immediately at ease. Our move was a bit more complex, as we needed to find a home not just for our family, but also for a family member moving with us, each with their own set of needs. During a weekend visit, Jennie essentially became my personal guide to the Carmel and Fishers area, taking the time to tour homes, walk me through different neighborhoods, and help us weigh our options. She truly listened to our criteria and went above and beyond to find options that fit our unique situation. With Jennie's help, we found the perfect homes for both our family and our family member. She supported us throughout the entire process, from virtual open houses to navigating escrow, and even continued to be a resource afterward, connecting us with contractors, plumbers, and painters as we settled in. Jennie genuinely cares about her clients, takes pride in her work, and sets high standards on their behalf. Over these past few months, she's become not just a trusted real estate partner, but a friend I still reach out to as we make Carmel our home.