poor customer service no loan officer to talk to all done online i was trying to help my son get a…read moreloan no help just emails to who know where they are i am closing my account fing one more local.

Great Credit Union.Great products , loans. Love the hours and new atm. Great service.read more

Nice people. Convenient…read more High technology. Open account. Short waiting times. Modern banking.

Where do I start with Woodforest. They are the most outdated bank I have done business with. The…read moreonly way to activate their debit cards to to go to a branch and use the atm. There was fraud on my debit card, my account was drained, they only caught 2 of the smaller transactions, and reversed them. They said I would have to do a dispute for the rest of the charges even though they were only minutes apart. They make you come in to a branch and sign forms about the fraud, this took me about 30 minutes in the branch. They told me I would get the money back in 3-5 days. That's not the norm, first off. I called back in 4 business days to check on the status to find out the papers were never "sent in" from the branch I visited, so they can't process my money back to me. The customer service "manager" couldn't get ahold of the branch I signed papers at, so they have to request the papers electronically. I was on the phone for 25 minutes while she tried to get someone in the branch to answer the phone, just for her to tell me she couldn't help me today because no one would answer the phone at that branch. Then she continued to question me as if I never went in and signed the papers. They said they do not have to give me any type of provisional credit for the next 10 days and they will get back to me. This bank is a joke.

We have always used Beacon Federal Credit Union. I like the friendliness of the staff. Always…read moregreeted when I walk in. When purchasing our home, they were very helpful and kind. They have the best rates for extended warranties on vehicles.

Sharon and the entire staff are just as helpful as can be, either on the phone or in person.read more

No manners, does not know how to treat people. No one was there and told us they had appointments…read morescheduled never offered to set one up to be seen just walked away.

This Wells Fargo Branch location in Baytown SUCKS!! Whenever you call them you can never get…read morethrough; like wth??? Then, whenever you do decide to go inside this branch location you gotta repeat yourself three or four times to the same dumbass representative. Like wasn't you paying attention when I said the other two times Their since of urgency gotta get better.

Had to grab funds for dental work on tomorrow. So convenient in and out. It's so easy to pull up…read moreand tap card no receipts needed it automatically register on phone

The service at this bank is the worst I have seen in my 66 years of life. When I complained to the…read moremanager about his lack of staffing and help in his tellers he stared at me and said he had to stay in the lobby. Rude they could care less how long people have to wait.

Single physical banker working during regular business hours with no urgency or apparent order to…read morehelping. Waited over an hour with no ability to make appointment for something that had to be done in person per the bank. Terrible customer service

Worst bank I've ever done business with. Not enough workers and the ones are here can't do anything…read morewithout a phone call. My accounts were locked down for fraud concerns and after I went home and returned with all necessary paperwork they told me it would take 2 weeks for my account to unlock. I said what can I do they shrugged shoulders No manager available, they told me he would contact me I'm still waiting

Yesterday I had a ridiculous experience at the Chase Bank on Garth and today I had the most awesome…read moreone! Armando Alaniz was so friendly and personable, professional and efficient. he made the process so easy. I highly recommend him if you need any kind of help with banking.