Recommended! Wise auto did a full replacement swap out of my diesel engine and transmission, not a…read moresmall job in any case. They went above and beyond to make sure it was done right. Reasonable rates, but most importantly quality work.

We were driving across the state when we had a hub on our boat trailer overheat while we were in…read morestop & go traffic West of Easton on July 2, 2020, I noted there was water in the hub. Dean Automotive & Towing referred us to Derek at Wise Automotive and Derek was able to fit us in to his schedule right away that Thursday afternoon. We went into town for lunch (The Palace - great restaurant!). Derek called with an update an hour later. He found the drum brake had bound up, and also found some water had gotten into the marine grease. Less than two hours later and we had repacked wheel bearings and the brake imbalance was fixed. He had us do a test drive first to make sure it was OK while he finalized the bill. What!?! Let a stranger rmtest drive before paying!! I've worked for an 120 employee new car dealership for 16 years and I was compelled to recognize someone in my industry who did an excellent job diagnosing, keeping us updated on his progress, and did not try to upsell or charge for additional unnecessary work. I felt his charge was fair considering he had to squeeze me into his workload. AND, he texted me the next morning asking if I made it OK, if the brakes worked. Wow! That is so rare to have followup like that in any business! The car business in general has rightfully earned their reputation for being unethical & untrustworthy. However, Derek Knaus at Wise Automotive is the example in the correct way to treat a customer. That is the right way to build a business, and you sleep much better a night knowing you did the right thing. Derek, you aced it! You've earned my deep respect, and if someone is reading this while looking for a shop in the Ellensburg area do not hesitate to schedule an appointment with Wise Automotive.

Ok so when you come here and you should. Remember it's a truck stop not som fancy restaurant. It…read morewas clean. Also be patient it looks like they are short staffed. But our waitress did an awesome job serving everybody. Here's a real reason for coming. The food coming out in that kitchen would just pure awesomeness

3.5 stars. Friendly service and fairly clean bathrooms. Hot food case had some yummy looking…read morebreakfast sandwiches & burritos. Husband's go-to on fishing trips and he's like the sandwiches in the past but didn't try this time.

A++++++++ Back…read morestory: Went to leave for a cruise found a bolt in the tire. We didn't have time to fix it so we knew we were running the chance of coming back to a flat. Which we did. Got it aired up and tired to find someone to fix it. Called a place they said yes we can get you in. We get there and it's a 2 - 2 and half hour wait. Tire is holding air so back on the road....until...the bolt came out. We limped it in and while changing the tire found a local. He recommended Willette's. We had no choice... Boy a was I glad we made the choices we did. Rolled into this service station and they got us in and done in under 30mins. All while they were dealing with a 3 semi truck pile up (under manned) and had three people in line before and still got us in. Very professional and absolutely puts the customer first. I wish all places had this small town vibe. THANK YOU!!!!!

Threatened to tow my vehicle while it was legally parked on a public city street in downtown Cle…read moreElum. There was no driveway, no yellow curb, no official City of Cle Elum parking sign, and no other indication that curb parking was restricted. The only "No Parking/Tow Away" sign was attached to the fence of a private residence behind the public sidewalk. Under Washington law, a private impound applies to vehicles on private property, while a public impound is authorized by law enforcement or another public official with jurisdiction over the public property. See RCW 46.55.010 and RCW 46.55.080. I have not found any Cle Elum ordinance authorizing private residents or tow operators to reserve or tow vehicles from otherwise unrestricted public street parking. Rather than explaining any legal authority, the driver simply told me to move my car after backing up with lights on posturing. Bummer for him, I had a bad day and am a lawyer, but also too tired to confront a wanna be cowboy. I moved my vehicle because it wasn't worth risking an improper tow, but the experience was unnecessarily hostile and intimidating.

They didn't accept our card, but it's a super tiny gas station. Cheapest gas price on this exit. If…read moreyou have American Express don't stop here, other than that you are okay.

Having a 18 year older living down there temporarily with an unreliable vehicle was a really bad…read moresituation. Most mechanics we called told us it would be about a month out. Independent had it in within two days and were honest with what needed done. My kid thought it was serious mechanical issues, but ended up being a hose with a hole. Had them look over the whole engine and they found a few things that needed fixed, but were also realistic and didn't try to add on extra work. Price for work was very fair. Really appreciate their willingness to communicate with us from afar.

Owner was very rude to my wife & basically called her a liar. Our vehicle wasn't even fully put…read moreback together and blamed her for taking it apart when we brought it back because the job wasn't finished. I definitely won't be back or recommend this business to anyone. We aren't the only ones that have had a issue with them

Very clean units! Friendly, helpful staff. Tammy is wonderful. I'd highly recommend this storage…read morefacility.

My husband and I have been very pleased with both the large garage sized storage unit and the…read moreexcellent customer service provided by Tammy. She always gets back to you quickly if you have a question and works with you to provide you with anything you might need in the way of getting a second storage unit. She did this when we needed to store some winter tires for my car when our own garage had limited space. This is a good secure place to store items, and the customer service response is extremely reliable! Thank you, Tammy!

Thomas was a lifesaver. We were stuck on 97 in the middle of nowhere, and he took us (including our…read moredog!) and our car over 50 miles to a mechanic.

Fast arrival, very helpful and courteous driver. Really made a bad situation a lot less painful…read more They're the ones you want to call!

Went in to have them test oil pressure on a 2001 Silverado. He tried lying to me about the process…read moreto make it seem like I had an unusual vehicle that would be a bigger deal than usual. And they couldn't do it with the normal tools. When I know for a fact what it takes to do it on these and have done it many times with a common kit. I wouldn't trust someone that lies about the process to increase the size of the job.

Seth Motors gets me scheduled,gets my vehicle in on time and gets the work done. They stand behind…read moretheir work are trustworthy and keep me informed They even send out reminders when normal maintenance might be coming due