That the end product is free of dirt and grime. Spent $38 , pre soaked, brushed, rinsed, wax,…read morerinse, clear coat protectant, rinsed should have left an extremely cleaned finish. So tell me why my towel was dirty after drying? Brushed my tires and they look like I didn't touch them. When I pulled out of the bay into the sun all I saw was a film of dirt/grime. Had to run a towel over entire truck to make it look like I just washed it. Ridiculous and over priced.

Auto spa sucks! I will NEVER understand WHY they cannot, nor will not, pre scrub the plastic piece…read morethat separates the front and rear doors. Their over priced car wash does NOT clean this area. Unfortunately, they are the only show in town for automatic car wash. The answer I get is "it's against company policy to scrub that area". WHY????? Makes not earthly amount of sense to me. I'm all about things that make sense. This does not. They just suck.

If you've ever been to Ellensburg, you know that they are rarely short on wind. It's evident by the…read moreturbines outside of town, the golf balls that seemed to have a mind of their own, or by the white caps on the lakes surrounding town. The other way that many in the area can tell what type of windy day it is, is by driving past this delightful travel plaza. While I'm biased, I think that old glory is the prettiest flag that has ever graced our shores, or any other. Shree's has the biggest, most impressive flag that I have ever seen! Whether you were driving over to Seattle and are just west of town, or are coming back from the west side and are at the crossroads of the state, you've definitely seen this flag. On a windy day, you get to see all the glory in all her proverbial glory! And while the colors don't run, you may just run here for an impressive selection of gas station pleasantries! they've got a good selection of all things pop, coffee, beef jerky, or whatever other snack you're looking for on your journey. The last time we stopped in here, we had quite the smattering of things brought back to the car. They included shredded beef jerky, some almonds, a number of different beverages, some string cheese, and a cup of tea for our matriarch! The gentleman running the place was very friendly, and as with most of these places, it was very efficient. The gas pumps outside are plentiful, have hoses that reach both sides of the car, regardless of which way you pull in, and last, but not least, the bathrooms are solid! They share a parking lot with an antique store that also sells many things you hadn't thought about in quite some time. All in all, this is a great Quick stop on your way east, or as you head west. Definitely faster than driving into town, and the gas prices are always better than most of the surrounding stops. Well worth your time, if nothing else to pay your respects to one of the largest flags you will ever see!

I usually stop here before heading over the pass because its an easy in and out station with a…read moretrailer, but unfortunately now im weary about coming here. The diesel pump failed while I was fueling up causing my truck to get air in the lines and losing its prime. This ordeal caused me to be stranded for 2 days, my truck having to be towed to a dealership and me out my truck and trailer for weeks. Thank goodness I have good friends and another vehicle at home because I would have been screwed as I live 6 hours away from there.

It was clean and it was well stocked. Friendly cashier and easy to access bathrooms. Also in a…read morepretty location so that was a plus.

Rude Customer Service and Antiquated Equipment. When I went to fill gas yesterday the pump was…read morerattling because of the strong winds. After filling the gas the tubing attached to the top of the pump got detached and fell to the ground. Out of courtesy and safety reasons when I notified the cashier, instead of being grateful she asked me if I drove away with the pump attached to my gas tank. When I said no and if that was the case why would I come tell her, she nodded her not believing me. If I was her manager, I would have her fired for her ungrateful and discourteous attitude.

The price was average for a basic car wash. We chose the touchless option. It was very slow so we…read morehad to wait awhile for the car in front of us. The only parts of our 4Runner that really got clean were the front and back windshields because the guy scrubbed them with a brush first. It left kind of a whitish film on the car with drip marks. I did appreciate that he gave us 3 car wipes for the interior and a big blue cloth ( like the kind mechanics use), very thoughtful.

The gentleman who scrubbed down my car and helped me today was so attentive, polite…read more and thorough! Very much appreciated it. He did a fantastic pre-scrub to front and back of my car and was immediately present to help me put in my code. Give that young man a raise! :)

Recommended! Wise auto did a full replacement swap out of my diesel engine and transmission, not a…read moresmall job in any case. They went above and beyond to make sure it was done right. Reasonable rates, but most importantly quality work.

We were driving across the state when we had a hub on our boat trailer overheat while we were in…read morestop & go traffic West of Easton on July 2, 2020, I noted there was water in the hub. Dean Automotive & Towing referred us to Derek at Wise Automotive and Derek was able to fit us in to his schedule right away that Thursday afternoon. We went into town for lunch (The Palace - great restaurant!). Derek called with an update an hour later. He found the drum brake had bound up, and also found some water had gotten into the marine grease. Less than two hours later and we had repacked wheel bearings and the brake imbalance was fixed. He had us do a test drive first to make sure it was OK while he finalized the bill. What!?! Let a stranger rmtest drive before paying!! I've worked for an 120 employee new car dealership for 16 years and I was compelled to recognize someone in my industry who did an excellent job diagnosing, keeping us updated on his progress, and did not try to upsell or charge for additional unnecessary work. I felt his charge was fair considering he had to squeeze me into his workload. AND, he texted me the next morning asking if I made it OK, if the brakes worked. Wow! That is so rare to have followup like that in any business! The car business in general has rightfully earned their reputation for being unethical & untrustworthy. However, Derek Knaus at Wise Automotive is the example in the correct way to treat a customer. That is the right way to build a business, and you sleep much better a night knowing you did the right thing. Derek, you aced it! You've earned my deep respect, and if someone is reading this while looking for a shop in the Ellensburg area do not hesitate to schedule an appointment with Wise Automotive.

Having a 18 year older living down there temporarily with an unreliable vehicle was a really bad…read moresituation. Most mechanics we called told us it would be about a month out. Independent had it in within two days and were honest with what needed done. My kid thought it was serious mechanical issues, but ended up being a hose with a hole. Had them look over the whole engine and they found a few things that needed fixed, but were also realistic and didn't try to add on extra work. Price for work was very fair. Really appreciate their willingness to communicate with us from afar.

Owner was very rude to my wife & basically called her a liar. Our vehicle wasn't even fully put…read moreback together and blamed her for taking it apart when we brought it back because the job wasn't finished. I definitely won't be back or recommend this business to anyone. We aren't the only ones that have had a issue with them

Cutest store in Sunland! They are open 8am- 8pm Thursday-Monday! Gas, beverages, snacks and…read morecoffee/ice cream!

Nice general store that has gas, ice cream, coffee, ice and more! Located in Sunland Estates.read more

I have been trying to reach them for a week now on the phone number on their invoices. Cannot get…read moreanyone to answer and there is no voicemail to leave a message kind of frustrating.

Brought my super clean Porsche Cayanne there to get all the road mud off it after a recent snow…read morestorm. They used 2 hot water pressure washers, soap, 2 hand brushes and some chemical for the wheels. Took about 45 minutes and car looks amazing. And they only wanted $10 ! I gave them the 10 and another $10 for a tip. Great Job.!! Gave a 4 star and not a 5 because they do not dry the vehicle.