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    Shell

    2.0 (4 reviews)
    Open Open 24 hours

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    6 years ago

    Helpful 9
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    9 years ago

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    Tidal Wave Auto Spa - Prairie Village

    Tidal Wave Auto Spa - Prairie Village

    2.8
    (28 reviews)

    This is my favorite tidal wave! Taylor the manager is super friendly and always says hi when my…read morehusband and I visit! Probably the best Tidal Wave in the area, I especially like that I can use the vacuums without having to go through the actual car wash. 10/10 would recommend and ask about membership! Unlimited car washes and vacuum usage when you're a member, great value!

    Poor experience with membership and customer service…read more I had an active monthly membership at Tidal Wave. After having to cancel the card on file, I went to the Raytown location on 350 Hwy on October 11 to update my payment. The employee there said he reactivated my account after I paid, and I went right through the wash with no issue. Fast-forward to today -- I went to the 79th & State Line location, and the scanner didn't read my tag. The attendant said my truck wasn't in their system and told me to go back to Raytown. While I was on the phone with corporate, she came back out and said she did see my account, but it was under a different vehicle. That made me think the guy in Raytown probably entered the wrong car info. Corporate confirmed my truck was in their system but said I needed a new tag because Raytown opened a new account. They gave me a number to show the staff, but when I walked up to the booth, the young man there refused to even look at it or talk to corporate. He wouldn't give me his name or connect me with the site manager, even after corporate told me to ask for one. So now I've paid for a membership I can't use, was told to go back across town to fix their mistake, and got zero help from the site staff. Corporate at least tried, but this location's attitude was unacceptable.

    Shameriffic Shine

    Shameriffic Shine

    4.4
    (81 reviews)

    Shamerrific Shine Once again Kevin has outdone his work with…read moreworking on a friend's Toyota Tundra 2017. To say that it exceeded our expectations is a gross understatement. Kevin consistently delivers MORE than the customer's expectations are. Will I refer them to everyone? You bet. Will I take my car in again? Yes but that won't happen for a few years- Kevin did that great of a job. Absolutely couldn't have come out better! Thanks again from a repeat customer! Cindy

    I will give them 1 star for cleaning the interior, but the exterior was a different story! I have a…read more2023 392 Rubicon with only 18,000 miles and had always stored it in my garage and always used touch-less car wash. I needed it to be cleaned since I had coolant leak smell in my engine and I thought why not get the exterior cleaned too. Bad idea. There were scratches on my car, trimming on my vehicle melted and was somehow pulled from its original place. I brought it to a third party collision center to assess the damages and I was told there were chemical burns on my car and rotational scratches from not using the correct buffer. Total estimate is $5,500 in damages! I specifically asked Shammeriffic if they wash and shine the vehicle by hand and they said yes, well that wasn't true. They wanted me to bring my car back in so they can "fix" the problem, but why would I bring my vehicle in if they caused the damage. Please do yourself a favor and read all reviews, not just the 5 stars.

    Shell - carwash - Updated August 2026

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