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    2.0 (4 reviews)
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    Tidal Wave Auto Spa - Prairie Village

    Tidal Wave Auto Spa - Prairie Village

    2.8
    (28 reviews)

    This is my favorite tidal wave! Taylor the manager is super friendly and always says hi when my…read morehusband and I visit! Probably the best Tidal Wave in the area, I especially like that I can use the vacuums without having to go through the actual car wash. 10/10 would recommend and ask about membership! Unlimited car washes and vacuum usage when you're a member, great value!

    ***BEWARE*** - Damage to vehicle + rude, dismissive management…read more Been an unlimited wash member for years, going to this particular location, with complete understanding what NORMAL brush-car washes will and can do (i.e., swirling). However, went through this car wash today and immediately noticed multiple scratches on the hood that were not there before. In fact, there's documentation from a dealership there was NO damage whatsoever, particularly the scratches that this carwash had just caused, merely a few hours earlier, the same morning as this incident. It's a brand new car so the typical "that was already there" or "its a used car" BS baseless claims from this company, and particularly from this location and manager, won't be useful to them. When I asked the manager Taylor if he could "come check out my car" and look at it, his first words were literally "that sucks." From there, instead of actually inspecting anything or taking the situation seriously, he immediately gets defensive and said there was "no way our brushes could have done that, they don't spin in that way at all." No investigation, no camera check, no documentation of the issue -- just instant denial. When I continued to calmly ask him to simply look into/address what clearly occurred inside this car wash, he proceeds to call me rude for raising the concern at all. Insanely backwards interaction. There was zero willingness to actually evaluate what happened. The focus was entirely on shutting the conversation down and deflecting responsibility rather than even acknowledging the damage or documenting a claim. Bottom line: if something goes wrong here, don't expect any semblance of accountability -- you'll be baselessly dismissed and blamed. Based on other reviews, this exact situation seems to be the standard operating procedure with this "manager" and location involving similar complaints about both vehicle damage and dismissive handling of customer concerns. REPLY FROM BUSINESS: "Hi, Joey. Thank you for visiting Tidal Wave Auto Spa in Prairie Village, KS. We take every damage claim seriously. To investigate your claim, please notify an attendant on site. Hopefully we can resolve any issues and you catch the happy wave next time you visit us." RESPONSE: Your "manager" completely dismissed the damage, called me "rude" for bringing it to his attention, and then walked away. He refused to investigate. The complaint has been filed appropriately with Corporate regarding the damage as well as the manager's "customer service." *Preservation Notice* You are hereby placed on notice to preserve any and all evidence related to this incident, including: Surveillance footage; Equipment maintenance logs; Incident reports (if any); and Employee records for personnel on duty at the time.

    Shameriffic Shine

    Shameriffic Shine

    4.4
    (81 reviews)

    Shamerrific Shine Once again Kevin has outdone his work with…read moreworking on a friend's Toyota Tundra 2017. To say that it exceeded our expectations is a gross understatement. Kevin consistently delivers MORE than the customer's expectations are. Will I refer them to everyone? You bet. Will I take my car in again? Yes but that won't happen for a few years- Kevin did that great of a job. Absolutely couldn't have come out better! Thanks again from a repeat customer! Cindy

    I will give them 1 star for cleaning the interior, but the exterior was a different story! I have a…read more2023 392 Rubicon with only 18,000 miles and had always stored it in my garage and always used touch-less car wash. I needed it to be cleaned since I had coolant leak smell in my engine and I thought why not get the exterior cleaned too. Bad idea. There were scratches on my car, trimming on my vehicle melted and was somehow pulled from its original place. I brought it to a third party collision center to assess the damages and I was told there were chemical burns on my car and rotational scratches from not using the correct buffer. Total estimate is $5,500 in damages! I specifically asked Shammeriffic if they wash and shine the vehicle by hand and they said yes, well that wasn't true. They wanted me to bring my car back in so they can "fix" the problem, but why would I bring my vehicle in if they caused the damage. Please do yourself a favor and read all reviews, not just the 5 stars.

    Shell - carwash - Updated July 2026

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