***STAY AWAY*** Beverly, Bev Granberry is the epitome of how…read moreminority business fail at relationships and customer growth within their own communities! I will assume that Beverly Granberry is settled in on a certain financial demographic of customers which explains her defensiveness with anyone deemed challenging. I understand death is a for profit business but unfortunately customer service has been sacrificed as well, starting at the top! At this time, I cannot recommend this business because of the more than likely compromise of peace at some point in the transaction! SMH!

I can not say enough kind things about Granberry, Mr. Poe, and the rest of the staff. From the time…read moreI entered the doors I received a very sympathetic, warm, loving reception. My family had our mother's body transferred from another funeral home that we were unsatisfied with as Granberry came highly recommended. The staff at Granberry picked up where they left off and completely exceeded our expectations. I must admit that due to the untimely (Christmas week) and unexpected passing of my mother things and details on our parts were sometimes a tad hectic, late, and disordered. However the kindness, patience, and understanding that they afforded was unparalleled. Time was of the essence as my mother NEVER wished to have her body out for an extended period of time. Mr. Poe and his staff made it happen without a flinch. (Even Mr. Poe sacrificing his birthday to take care of our arrangements) :-) It is extremely difficult to lose a loved one; regardless of timing or circumstance. However when you are working with such kind and efficient professionals of their caliber it makes your existing sorrow and challenges easier to bear. To them they are just doing a job well done but to us in bereavement it is a rainbow among our storm. On behalf of Thomas family we offer a million thanks and praises. May the Good Lord bless you all beyond measure.

I went to a home going celebration and I must say although the service was sad , it was executed…read morebeautifully. I've been to services before by this company and they show nothing but professionalism, empathy , compassion and genuine kindness. They understand the importance of family's grief at there time of need. There goal is to make your loved one look as if they are resting. Building is located in Spanish Lake Mo. Private parking lot. Burial or cremation choices. Phones are open 24/7- 314-868-9500. Office hrs Mon-Sun 8a-8p. Website very informative .

I would like to thank William C Harris and the entire staff, especially Mr. Gerald French Sr.!…read moreWhile making the arrangements for my father's home going celebration, Mr. French went above and beyond for my sisters and I. Gerald was very compassionate, empathetic, patient, supportive and extremely professional throughout the entire process. Gerald made my sisters, and I feel as though we were not alone during our time of grief. I'm no easily impressed, but needless to say I was extremely impressed by Gerald French Sr. and the entire William C Harris staff! My dad looked absolutely Amazing! I'm so glad my sisters and I chose William C Harris Funeral Directors and Cremation to service our father! Thank you so much for caring for my father and for the support my family and I received during our difficult time of bereavement. Gerald French Sr. is the BEST!!

One of our favorite cemeteries in the St. Louis area. It's well taken care of and houses many of…read moreSt. Louis important city founders. It's even beautiful in the winter but the summer brings out it's TRUE beauty.

We went here yesterday to practice using my new camera. It was beautiful. The entrance to the…read morecemetery is gorgeous. It was a little more confusing that Bellefontaine which is well laid out for the tourist. At any rate, we finally got a groove and drove around. You'll find Tennessee Williams here (close to the road for easy location) as well as several other local movers & shakers. The cofounder of St. Louis has a beautiful plot with stairs leading up to the burial site.

We cannot thank Baucom Life Celebration enough for their kindness during the loss of our…read moreson/brother. From our first meeting, Mr Baucom was incredibly patient, caring, and professional. They handled everything with such grace, allowing our family to focus on grieving rather than stress. The facility was beautiful and well-maintained. Walking into the facility, the beautiful scent gave you a sense of calm. I can also say, whoever handled the dressing as prepping of our loved one, did an outstanding job. I highly recommend their services."

My mother's memorial on March 20, 2026 was completely destroyed all because of the overzealous,…read morerude, and wildly incompetent security guard who treated my family and guests like they were gangsters! The security guard groped my Elder family members, spoke to people in a condescending way, and rambled through women's purses as if they had weapons of mass destruction! I brought the vile behavior of the guard to the attention of the owner, Mr. Kelvin Baucom, the day before the memorial because I went there to pick up my mother's remains and urn. He told me the guard's reckless behavior was a "training issue." Mind you, she was rude with me, just one person. That is relevant because the next day, the day of the memorial, the SAME guard who groped me was there and for my mother's memoriial. In other words, if she was horrible with me, one person, the previous day, WHY in the world would Mr. Baucom allow her to work during my mother's memorial with a large group of people? I asked him this, and, I swear to you, he said, "That's a good question." Really? How about giving me a good answer? He didn't! I went to visit Mr. Baucom two times this week. The first was to ask if he had done two things that I recommended so patrons in the future would not be humiliated. One recommendation was a metal detector and the second was that he terminate the rude guard. He was happy to attempt to appease me by showing me he purchased a handheld metal detector, but when I asked if he terminated the guard - mind you, a SLEW of people wrote reviews on Google saying the same thing - he brushed me off and said, "It's an internal issue that we dealt with." He refused to tell me if the guard was trained, corrected, or even if he had a conversation with her. I mentioned to him SEVERAL times that my family just wanted him to assure us that he would use another guard. So, I made it VERY clear that termination was certainly acceptable AND warranted, at the very least, just use another guard since he contracts with a security firm. It is very important to add that Mr. Baucom ASKED me to give him recommendations! Why ask for my family's recommendation when you apparently had no intention of responding to our most significant recommendation? Mr. Baucom EASILY could have made that happen, so it was NOT a financial issue because the security firm simply would send someone else in the future. I don't know why Mr. Baucom is protecting someone who is having a negative impact on his financial bottom line. Whatever the reason, my family and I never received ANY semblance of compassion and empathy for how we felt about the guard's behavior. To blow us off with an "It's an internal issue" was and is hurtful, insulting, and, of course, a horrific business practice. Remember, Mr. Baucom, people have choices and you are not the only funeral home in St. Louis. You must do better with your customers and show SOME level of compassion because if it were not for your customers, you would not be in business. So, since he refused to offer a modicum of ANY empathy, I decided to draw some signs and protest outside the building just down the street. And guess what he did?! Even though I was in a public space at the corner of St. Cyr and Lewis & Clark, Mr. Baucom called the police on me! Read that again! I was PEACEFULLY protesting and NOT on his property but he called the police on me. Fortunately, Jennings Police officers did not do anything to stop me and reminded me I was within the rule of law. So, yesterday, when I asked Mr. Baucom why he called the police on me, he feebly played coy and NEVER took responsibility, only saying "Someone may have called" and after I pressed him on it, he said he did it because I threatened him! I sat there with a straight face and lied about that. Even more clueless, after a barrage of gaffes, he had the unmitigated gall to ask me if I would remove my review from Google and write a favorable review because, in his words, "Your review is making us look bad" to which I responded, "Sir, I am not doing anything to make your business look bad. You and your security guard have done that, NOT me!" The moral of the story is, AVOID this establishment if you TRULY care about having your loved ones funeral done by a respectful staff. Mr. Baucom should be embarrassed for NEVER taking responsibility for lying about me being a threat. It is very obvious his business practices are, at best, questionable. The facilities there are very nice, clean, etc., but Mr. Baucom and the security guard? HORRIBLE! I stand by EVERY word I have typed! Regretful that I ever walked into Baucom's, Dr. Becton