Was in El Paso for work. I had ridden a couple of their saddles that friends had and let me try…read more There are so many choices that I wanted to sit in a couple different ones. This is a working saddle shop with people making them that ride. Josh, Wayne and Melanie were awesome. They had a ton of orders going out but took time to walk me through advantages or what they thought I would be happiest with. Couldn't purchase today but will be ordering from them. I was leaning toward a ranch cutter but after discussing the uses I will be getting an association ranch. The value can't be beat and the people sealed the deal. They sat as good or better than some other custom saddles or popular models i have tried. I look forward to acquiring one and running it through its paces at the scout ranch and on the next branding outings. I think it will do a great job.

These guys were so good. I showed up not knowing what I was wanting and they were able to show me…read moreso many saddles and let me sit in them. They had so many roping saddles for sale and trail saddles for sale that I was amazed. I ended up buying one and absolutely love it. Will buy from again.

Got some boots from these guy through Pinto Ranch (online retailer). I had to do several returns…read more All of the boots I had absurdly poor quality control. Poor stitching, cosmetic damage, separating welt and outsole, stitching on the outsole pulling all the way through creating a hole into the boot, stitching past the pull loops onto the shaft, etc. Unbelievable. Go custom or steer clear I guess. They had such a good reputation.

I have purchased many Black Jack boots and have always been pleased with the quality and price. I…read morehave had several custom pairs made, which fit perfectly. Today, my wife and I had the opportunity to meet Gerardo and Sergio Guerra at the boot factory. We were treated most respectfully and given a factory tour. The boots are truly hand made by genuine craftsmen (both men and women). The quality of workmanship was matched by the quality of materials. Highly recommend Black Jack Boots. Bill from Kentucky

I ordered from them through Amazon. the first order was sent back for reasons. Texas Fabric then…read morefilled an order that Amazon goofed up and they thought I placed it. my apologies to them, they did things in good faith. I'm rating them 5 stars because they obviously care about doing a good job and about the company.

What a charm! This business has been here for such a long time, and it SHOULD NOT shut down. They…read moredid a great job on the chairs, alcantera/suede back, and a traditional cloth on the front, all white. Everyone who works there is very helpful about selection. Also, since it is local, the prices are pretty fair, and very high quality material. If you are in central El Paso, I would go here for everything!

Very nice people. Left a chain of mine to get repaired and it came out amazing. Definitely…read morerecommend this place!

These guys are AMAZING!!! Simply the best. Jose custom made me a ring from 2 pictures I gave him,…read moreand it turned out far more beautiful than I could have imagined! He and his staff are so nice, and helpful and accommodating. Not to mention, his prices are very affordable. If you have any custom jewelry needs, you should absolutely go to JAF!!!

Dunham Jewlery exceded my expectations....beautiful ring, beautiful design and amazing quality. My…read morering was a little tight so I sent it back and had it remade for $50. Fernando was in touch with me every step of the way...I wish I could give 10 stars for customer service, Great company!

After waiting less then a month I recieved my granddaughter and grandson gradually ring! I was…read moreblown away by the beauty and great craftsmanship of both rings. Have one more granddaughter and will definitely be putting in a order for her ring. Wish I could post a picture of them!!!​

Awesome service and prices. They also have a huge selection of all kinds of boots. We didn't have…read moreany trouble finding boots for all members of the family

I came here for new york, I bought me and my kids boots 6 pairs in total one pair was tight i…read moretried to get a bigger size they wouldn't do a exchange for bigger boot same boot with out receipt they took my number when i bought them i couldn't find a receipt the said come and they would stretch the boot i get there close to closing time keep in mind this is my second trip i get there they say were closing i have a flight the next day so no im stuck with $300 boots that dont fit....dont shop here cause if the boot dont fit thats what your stuck with

I was sitting at the dentist when this commercial came on for Johnson Jewelers. Since I was looking…read morefor something for myself online I decided to check out the place since we were on the west side. I'm am so glad we did! As soon as we walked in Luann greeted us right away, offered refreshments with JJ koozies and a comfy spot to sit for my boys. She asked us if we were looking for something in particular and then directed us with the layout of the store. Seeing the jewelry I had on, she suggested the Shy Creation case first because the pieces seemed to match what I had on. I am a sucker for good customer service and I love it when someone actually listens and pays attention even if we aren't sure what we want. She said she would let us take a look around, not hover and when we saw something to just point and she'd have her associate Virginia take over to help, since the store was quite busy that day. Needless to say I found the most perfect, dainty ring I was looking for with diamonds in a rose gold setting. The price was a bonus as was the extended warranty it came with. They even cleaned my wedding rings that I bought from somewhere else and made them look brand new! Service with a smile and more. We are more than happy customers!

Johnson Jewelers has been in the neighborhood for decades. I came in here because they do have an…read moreestate sale section of jewelry and I have a few pieces that it is time for me to part with they're from a former marriage and they really need to go. I worked with Luanne and she is working with the owner and they are going to showcase my jewelry in a spectacular way and someone will be very happy having these lovely pieces. I love how everyone here is so friendly even if they're not waiting on me they wanna take care of me ask me do I want water coffee? It's just a very great experience and everyone is very attentive.

This place is the real deal! Excellent customer service, fair prices, and fast customization. We…read morewalked in looking for wedding bands that we needed ASAP. They showed us beautiful rings and customized the fit and finishes in house so they could be ready for us the next day. NEVER EVER go to the chain stores at the mall, you will get ripped off.

July 2025 I took my two rings to Flores Jewelers on Lee Trevino. I wished I could of personally…read morethanked Mr. Flores for doing such a remarkable job on my rings. I almost thought they weren't my rings! Thank you to the ladies also for their professionalism. John R. Herrera.