Very clean, organized, and on time for appointments. I've been coming here for several years and…read morenever had a bad experience. They accept walk ins, but if you make an appointment they always stay on time so you don't have to wait. Very professional atmosphere.

I came in with faded auburn hair and asked to go super blonde basically almost platinum. I…read moreexplained my hair can pull a pretty light blonde pretty quickly me being dirty blonde naturally. Anyways, the lady ended up taking a little over 4 hours. I felt like she was being so slow for what I asked her to do. The outcome came out horrible! Somehow I ended up with silver/ Lilac streaks instead of even blonde all over. My regrowth and the faded auburn was still visible! Definitely won't be going back. Waste of my time and money.

I had an appointment for both myself and my son. We arrived only about 5 minutes late, but they…read morerefused to take my son's haircut. I understand that schedules matter, but turning away a child over such a small delay was disappointing, especially when we had an appointment. A little flexibility and better customer service would have gone a long way. Unfortunately, this was not the experience I expected.

This was my first time at this particular Hair Cuttery. Made my appointment and went into a great…read moreplace of service despite the situation they were in. This morning, three of their former employees can't to work, took their stuff and quit without notice, leaving two stylists by themselves to do all the work. The two stylists who were still there did an impeccable job taking care of the customers. Will definitely be back to this place for a haircut. Also wanted to say that shortly after I made my appointment one of the people who had quit sent me a text message asking if they wanted to reschedule with them at their new place of business they were creating. So not only did they quit and do the Hair Cuttery dirty, they also continue to use their Hair Cuttery app to try and persuade customers to leave the Hair Cuttery and come to their business which is very illegal and disgusting.

Leanne is always accommodating to my wants, but I always trust and default to her experience and…read morerecommendations; not only for what is best for my individual needs (for maintaining a style I can manage) but also for looking out to creat a plan that maintains the health and integrity of my hair. I feel her ability to listen and lead me in a direction to take care of my locks is top-notch. She recommends products that are superb, gives me great cut, and highlights, and makes sure I rebook my next appointment (as to not forget to take care of my needs and hair goals). Thanks Leanne for taking such great care of me and my family! -Dana FitzGerald Charles Town, WV

Called to make an appt and ask about coloring and waited and someone picked up and just hung up on…read moreme! As far as I'm concerned, this is no way to run a business. Rude !

I had an appointment for both myself and my son. We arrived only about 5 minutes late, but they…read morerefused to take my son's haircut. I understand that schedules matter, but turning away a child over such a small delay was disappointing, especially when we had an appointment. A little flexibility and better customer service would have gone a long way. Unfortunately, this was not the experience I expected.

My hair stylist was Jen. The hair cut was uneven, one side…read moreburn was not only longer but a different shape than the other on the side. I had to go home and fix it myself. There was hair ALL over me after because she took the cape off and then dusted the hair into my lap. She tried to charge $15 to blow dry my hair. When I declined she stuck me in the bowl dryer to enjoy a hot tornado of my own hair. I'm itchy, uneven, and unsatisfied. I was really disappointed because last time I went to this location I had a wonderful experience. If I could give 0 stars I would. I really hope she takes some classes or loses this job because she's doing people dirty left and right.

I have been going to Shear Power for awhile and am very pleased with this salon. Leslie is…read morewonderful and so very nice.

I have been looking for a good hair place for years. It is really difficult -- especially in this…read morearea -- to find someone who can't only cut and style hair, but do it well. I bought the Groupon for the haircut and partial highlights. When I got there Angela was finishing up some formal styles but got me in at the time that I made my appointment for. We talked about what I wanted to do -- even more surprising, she understood what I wanted! I'm so used to stylists not caring or understanding what I want to do with my hair. She got my foils in and let me hang out while she did some other haircuts. I watched her with kids and was amazed. She did a great job even though the kids were squirming the whole time! After we got my foils out she started on my hair. I do have short hair, but want to grow it out. She did a great job trimming and making sure that nothing was uneven, then she talked to me about what she plans to do next time I come back so we can make sure my hair grows naturally and doesn't look like a helmet of hair. Overall I was pleased with the service. The other reviewers are right -- this place isn't much on the outside but it is very spacious inside. The service was great and I look forward to going back -- and finally having someone who knows what she's doing with my hair!

When I first moved in I West Virginia my hair got messed up by another local barber shop which…read moreshall not be named... Doug fixed that. Truly a master of his craft, who has a passion for cutting hair. It's easy to see why he is booked so far in advance!

I have been going to Doug at Head Hunters for the past 25 years. Doug started cutting my hair when…read moreI was just 9 months old and he has cut my hair every single time I've ever gotten it cut for the past 25 years until today (I moved across the country and had to find someone new). No one will ever cut your hair like Doug. He doesn't just cut your hair, he molds it to your face. He has good insight on what is currently trendy and stylish with both men and women's hairstyles. If you decide to get a full hair shampoo and wash, cut, and style, you will be more than satisfied with the job he has done. However, you might walk out of there thinking, "It doesn't look as good as I thought it would..." To that I say, give it a couple days. Doug doesn't just cut your hair and style it to look good for that day, he molds your hair to look good as it grows out. Not only that, he will teach you how to style that way so you have "salon looking" hair everyday. Perhaps I'm bias, especially considering the man saw me grow from a small boy to a man and cut my hair every step of the way. Either way, to me, "he's the best hair cutter in the world" as I used to say as a child. If you DO decide to book an appointment with Doug, tell him Bruno sent you and says hello.

Melissa is fantastic! She really gets to know her clients and their needs. The atmosphere is bright…read moreand chic.

Studio M is the best! Helen is an amazingly talented cosmetologist! She has taken my hair from…read morenatural and balayage to purple and pink and now back to more natural. The salon is adorable, quaint, clean, and busy! The receptionist is lovely, and the owners are so friendly and always make you feel welcome. The boutique in the store has some adorable pieces, perfect for some light shopping. These hair stylists know exactly what they're doing and I've only ever seen amazing work come out of here. I highly recommend them and have given their number to multiple friends and acquaintances. If you're looking for knowledgeable, confident, and professional cosmetologists look no further. My mother is a cosmetologist and I grew up in a salon my whole life, in southern Orange County California. I've seen amazing hair my whole life. I'm so glad I found MY place on Charles Town!

When I was at work, I complimented one of my colleagues on her hair - it looked fabulous! Having…read morejust moved, I was still looking for a new stylist. She was willing to share that she came to Foils & Fades and her stylist was Kenzie. Couple weeks later, I had my own appointment with Kenzie. She did a fantastic job with my cut and highlights and was so happy with the results! Even though it was a bit of a drive, it was well worth it!

Heather took my inspiration photo and made it 100x better. I was actually suppose to have my hair…read moredone by the owner, but something came up, so Heather did my hair. Heather did my hair for my wedding. She is so personable and hilarious. 10/10 would recommend going to her for all fancy hair occasions.

After moving back from a metropolitan area and leaving the best curly-hair-stylist I've ever met…read more(Sarah at Revive Salon in Boston is worth the 6-month booking wait) I tried a few different stylists in the Panhandle. I wasn't particularly happy with any of the results; they weren't terrible, but they weren't great. But then, I asked Carrie Rosen at Plum (which is worth checking out, if you're in the area!) who's also a curly diva and directed me to Amy Adams in the Hair Graphics studio, just on the outskirts of Shepherdstown. And she's *awesome*. While she downplayed her skills, I haven't been this pleased with my curls in years. Every time I leave her my hair is smooth and and frizz-less; she understands gradual and subtle layers that let the curls come out without being huge or triangle-shaped. When she styles it, it looks good; the first time you wash it and let it dry, it looks good! She's also really comfortable to have work on you while you're wearing the plastic supercape; she doesn't talk your ear off but she's easy to talk to whether you have something....or nothing....to say. And you'll leave with hair that looks good for the next three months :) If you're looking for a fantastic hairdresser in the Panhandle, go to Amy.