Syd was great! Quick wash and cut, listened to exactly what I wanted and looks great! Thanks!!

I had an appointment for both myself and my son. We arrived only about 5 minutes late, but they refused to take my son's haircut. I understand that schedules matter, but turning away a child over such a small delay was disappointing, especially when we had an appointment. A little flexibility and better customer service would have gone a long way. Unfortunately, this was not the experience I expected. read more

This was my first time at this particular Hair Cuttery. Made my appointment and went into a great place of service despite the situation they were in. This morning, three of their former employees can't to work, took their stuff and quit without notice, leaving two stylists by themselves to do all the work. The two stylists who were still there did an impeccable job taking care of the customers. Will definitely be back to this place for a haircut. Also wanted to say that shortly after I made my appointment one of the people who had quit sent me a text message asking if they wanted to reschedule with them at their new place of business they were creating. So not only did they quit and do the Hair Cuttery dirty, they also continue to use their Hair Cuttery app to try and persuade customers to leave the Hair Cuttery and come to their business which is very illegal and disgusting. read more

I cannot say enough good things about Sinan at the Hair Cuttery at Jefferson Crossing. I came in with over-processed, damaged, brassy blonde hair, and he completely turned it around. My hair is now soft, healthier, and the most gorgeous sandy blonde--exactly what I was hoping for. Fantastic cut, beautiful color correction, great price, and wonderful customer service. Sinan is clearly very experienced and truly knows hair. I definitely plan to be trusting him with my hair from now on. Highly recommend!!!! read more

Leann is phenomenal! My husband's hair is challenging but LeAnn always does a fantastic job! She is one of the few who my husband does not have to come home after a haircut, wash, gel, and restyle immediately. I just had a haircut yesterday after almost 2 months. Leann gave my hair a "replenishment botox for hair" with the products she used and her skill making me look like I'd had highlights even though it was just a shampoo and haircut. Everyone is very friendly and super customer-oriented. Keshawn and Leann are wonderful - very kind and patient even when it gets busy and walk-ins start stacking up. Pro-Tip: book an appointment if you don't want to wait. read more

Leanne is always amazing and does a great job with any service I go for. Love the vibe there too

Love this place!!! So professional!!! Always enjoy going here and all are excellent with color and highlights!! read more

Bev is amazing she's my favorite hair dresser as an autistic woman I usually think getting haircuts are the worst thing in the world she doesn't make me talk to her which is amazing she lets me on my phone (most hairdressers don't) she also has amazing vibes read more

I have has my haircut by the same person for almost 20 years but I've recently moved out of the area and needed to find a new place. I did my research and this Hair Cuttery has great reviews so I took a chance. Michelle cut my hair and my hair is awesome! I left with wet hair because I wanted to blow dry it. My hair is simple to cut and she rocked it!!! Already scheduled my appointment for 8 weeks from now. Thanks Michelle!!! read more

Although the haircut was complete, it was done completely adequately and definitely could have been better. My stylist had just started my haircut, and when one of his favorite clients came in as a walk-in, he rushed the rest of my haircut. What he considered a "thick" hard-part was thin and the top cut was whacked at. The stylist did not ask what sort of cut I wanted for my back hairline (as one would usually ask if the client wanted the back rounded off or squared). This haircut was not worth the $27 (with a $4 tip) and I will not be going back to this hair salon. My best advice to those who may go to this location is to be very specific before the haircut even starts, and if they rush your haircut to attend their other clientele, then they're not worth a good tip. read more

I was in town for training and looked pretty shaggy. They were able to fit me in the same day and Ben gave me an excellent cut (and quite a few good restaurant recommendations). The staff was all very friendly and the location is convenient to area hotels. read more

The guy with the Russian accent who's name started with a "S" smelled like body odor and did a horrible job at cutting my hair. He smelled and took all of 5 minutes to cut my hair. Not worth the money or time to go in the place. Do your research and find a better spot. Now I have to get another hair cut to fix this one. read more

Great services! Stylist Ben is great. He's fixed what I and other stylist have done to my hair. Cuts and color. Highly recommend. The place is clean and friendly. read more

Non-existent customer service, mediocre skill, too pricey. You're better off going somewhere else. I refuse to use this company for my own needs but twice in the past few months, lack of time has called for an "emergency" to get my boys' hair cut. Both times were walk-ins. The first time we did not wait long at all, as the place wasn't busy. However, I asked for "high and tight" but ended up with a chopped up mess for both cuts. Neither girl knew how to do what was requested but instead of admitting it and asking if I would agree to something else, both hairdressers attempted it and failed miserably. The second time was very busy and we ended up walking out. We stood in front of the door (as there were no seats available) for about 5 minutes before leaving. While a few workers looked up to see us, none of them said a word to us; let alone acknowledged our presence. There was someone at the counter, speaking to another customer but she didn't even look in our direction. On the way out, I noticed a straight cut (w/o shampoo or any other service) was $16. I was able to take my boys elsewhere and ended up paying half of that, received better and friendlier service by far. Never again. read more

My husband and I come here to get our hair cut. This is our favorite place to go as the service is very friendly and the quality of their work is outstanding! My husband is particular with how he has his hair cut, and most of the employees there are pretty good with how his hair is cut. I haven't had a problem either with my hair getting cut, its usually just a trim and nothing fancy. My mom has gotten her hair done here as well and it is always good and looks very nice. The place DOES get busy, so we usually show up on non busy times or when they first open up so we don't have a long wait with a toddler. read more

Don't waist your time making an appointment online, i called and let them know that i was running 2 minutes late, the person who answered the phone say that it was not problem that they can hold my appointment so when i arrive there, they said that i was late that i need to wait 35 minutes or more because Amber took already another person, of course because she will do it more money with this another customer that a simple kids haircut, horrible customer service, i never will come back , they don't respect the customer they made feel a little boy sad, he was exciting about his haircut, thanks a lot. read more

Ask for Shawnah. She is so nice and sweet and a great hair stylist. She does exactly what I ask for, every time. And of course, since it's hair cuttery, its great prices. read more

If you are here visiting or for work, good place to get a haircut. A little pricy, but overall good haircuts and really nice people!

I was greeted by Candice when I walked in, from the other review I was a little nervous but Candice sat me down asked me what I wanted and we talked about it a bit and I swear I got the best cut ever!!!! I just moved to Charles Town from Sterling VA and had been going to the Hair Cuttery for years and never got as good a haircut as I got from Candice. Even the next day when I washed my hair it was easy for me to style and work with as it was just a great cut! Thanks Candice I will see you again soon read more