Not a lack of interest, but an owner who had a stroke. Thankfully, someone else helped the family…read moreand bought the hardware and is working hard to make it great again. Give them a chance!

Apparent lack of concern for their business. No help on the floor and disinterested staff make this…read moreestablishment a "no go" from now on.

The staff is always helpful. We have always been pleased and satisfied with the selection of tools,…read morehousewares, snacks and such. Everything is good quality, too.

Please tell that this is a mistake ? Went to order $20 worth of one item, got to check out and it…read moresaid $40000.05 flat rate shipping no other options!! Their website says check for shipping options but there aren't any ?? There were no other options. Guess I won't order anything from them. People say California is expensive

Wow!! I have never been treated so poorly in a store in my 55 years of life. I went into get some…read morestain samples put on a board. first I was told by Jim they couldn't help me because they had a truck come in with a big order. I was told to come back in the afternoon. I returned in the afternoon, when I walked in I was given a dirty look by Jim and asked were I buy my paint. Insinuating he didn't want to help me because I don't buy paint there or spend enough money there. After an argument he reluctantly helped me. I tried to smooth things over and explain to him that we do buy items from the store just not paint and that we even have an account set up there. Jim's response was well use it then and not in a nice way. I don't go in there daily but I go in there enough to know that his name is Jim and the owners name is Bob. Obviously we will never use this hardware store again in the future.

There are a ton of franchised hardware shops in the area, basically 1 per small town. The ace in…read moregrayling is typically my go to outside of the one in downtown Roscommon simply due to location and familiarity. This one is still in Roscommon county but is on the way to Higgins lake. By far the BEST against the others I mentioned. Not only are the hardware and home improvement sections larger but there's also a great selection of gardening, camping, fishing and beach equipment! So literally the selection caters to all Higgins lake and KOA visitors in the area! Don't pass this place by for a last minute purchase this summer they have it all with a good price and fantastic service!

My last review needs an update to it…read more.. Their online payment system has been working since maybe a day or so after that incident, and the staff member and I had settled the issue as well. I STILL want to recommend Continental Home Center for whatever you need in a pinch! I've "rented to own" multiple items from them, and even now have a current set of contracts with them for a bed frame, TV and game console system. Amazing staff, CLEAN location, all around amazing place!

We have purchased numerous items from Continental Rental - Alpena. The management is great to work…read morewith and the service / delivery department is also friendly and helpful. Every employee with Continental Renta - Alpena are gems and work hard for their customers satisfaction!!

I bought a sectional recently and I was expecting to pay a lot more. I got a good deal and the guys…read morethat did the delivery were great. Quite frankly I went into buying from them with a little hesitation, but I had a very good experience.

My boyfriend bought a home in Rogers City. He was referred to Alec for his furniture. He bought…read moreseveral items from him. He also wanted to change the flooring out so went again to Alec. He received a price which included installation. Once the job was done he charged him a lot more than he was told. Alec was nasty and said that's the price. So we never went back there. The job was ok just beware of the bait and switch. It's hard when you're retired and on a limited budget to be told one thing then change it when the work is done!!

Went to Home Depot to order windows. Told the man ... I was getting new windows because I needed to…read morekeep the heat in/cold out. Not 1 time did he say btw our windows ARE NOT graded for this climate! They are graded for Kentucky & lower! The windows I replaced were btr than these! Shame on HD for not letting ppl know this. Especially Northern Michigan HD store! Too bad there's not an option for -stars. I wasted 7 grand because of them! Thanks a lot HD for selling me garbage windows not graded for Michigan!

Terrible service. Waited for help then took someone who just walked up and ignored me.read more

Traveling Ladders has to be one of the coolest home decor and vintage gift shops that I've been in…read moreto. The backdrop for this shop is a turn of the century drug store that has now been creatively repurposed to meet the needs of any shopper looking for new and some vintage home decor. My favorite part of this shop are the ladders that were used to access items on different shelves at one time. There are two of them made out of wood and cast iron hardware. The store has two levels with the main entry level consisting of mostly modern items that will fit in with the antique farmhouse look. In the back of the store towards the right, there is a set of stairs that will lead you to the upper level where you'll find a large selection of vintage items and household decor. Make sure to take the view once you make it to the balcony, as this is really incredible for what it is. The shop owners were friendly and had a pretty good working knowledge of the building itself. There is a lot of history displayed on the walls and shelves. You're going to need a few minutes to take it all in. If you love vintage decor and small gift items, I would definitely recommend you stopping in on your next visit to Alpena. You'll be glad you did.

I LOVE this store!!! They offer such a variety of artful and unique things for your home and gift…read moregiving! The old drugstore is still there with tall walls of old medicinal bottles and antique ladders to get to them. Just as it was way back when. But below... are TODAYS treasures!! So FUN! You will truly enjoy shopping this shop! Promise!!