Valerie, the store manager, is professional, empathetic, knowledgeable, and courteous. She is a…read moregreat ambassador for the Ace Hardware brand, and I hope that someone from management recognizes her. Kudos to Valerie!

After moving, this is now the closest hardware store to my house, and I couldn't be happier. Staff…read moreis always very friendly and helpful. They have just about everything the big stores have, but in a more compacted, easier to find fashion. Every month they have their special buys which can end up quite the steal, like a broom and dustpan for $3 or a pair of sawhorses for $20. Another big positive is the aisle of various screws, nuts, and bolts. Unlike many store where you have to buy a big box of nuts, I was able to buy only two replacement nuts for my weedwacker. This is a great hardware store, and will continue to be the one I frequent the most.

We get our propane tanks filled here. 1) we cant keep track of which ones are empty or full over…read morethe seasons. And they only charge you for what theu put in your tank 2) they cant fill the "full" giant eagle ones up a little more so they last longer. We use to heat an off grid cabin and its very helpful to get a few more hours out of it !

Just had a screen repaired. Turn-around time was just two days. Staff members have always been so…read morehelpful, lending good advice and always taking me me right to the part I'm looking for. They always ask how my dad is doing. Nice people.

I had purchased lids for my buckets at the akron location these lids are even listed on website and…read moreeven though I had the receipt they refused to let me return them at this location and the staff were very rude and repeatedly told me they didn't care when I would state that i had the receipt and even said good for you we are not returning them and said it wasn't their fault that the akron location sold me something they shouldn't have saying they never saw the lids before he also said he didnt at any of the four locations he apparently worked at very dissatisfied and disappointed... smh ‍

The service here is great, and it's the nicest looking store of the 3 locations I've been to. The…read morepeople here do their best to help customers not only in selecting products but also in getting you the most value. They are more than competent (which is more than I can say for the workers at the Solon location that can't handle a simple return where you literally just scan the receipt and product) and go above and beyond to make sure they do right by you. Everyone that I have dealt with (Mike, Carly, and Nick) were super warm and helpful. Go here and you will be in good hands.

I went to Sherwin Williams to buy paint during their 40% off event. They even let me use a $10 off…read morecoupon that I had with me. I called ahead to see if they had the ceiling paint that I need and they did. I went to pick up the paint and I was promptly greeted by store staff. They retrieved my paint and even took it to my car for me as the 5-gallon bucket was pretty heavy. The checkout process was a little clunky as this was my first purchase from a Sherwin Williams store and they wanted to know exactly who I was. You can't remain anonymous and buy paint here, which is the only drawback. They have lots of paint and painting supplies on hand, including rollers that expand from 12 - 18 inches, which can be a real time saver. The staff was friendly and in my effort to support local businesses, I'll be back to buy more paint.

From the owner: Your local Sherwin-Williams Paint Store in Parma Heights, OH, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

Great stuff here. Staff is attentive and friendly. Very eager to help and always help carry product…read moreout to your car/truck.

From the owner: Your local Sherwin-Williams Paint Store in North Royalton, OH, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Jonathan was a great sales rep! He went completely out of his way to help me with my complicated…read moretransaction. My experience here compared to Solon (which I rated 1 star) was night and day. Not only did he dig through the system to find my previous transaction (which was not an easy feat), he was patient and offered to do more. He also was interested in learning how things work (like I mentioned, this was not a straightforward transaction). He and his coworker mentioned that training is done on-site, and the service here is a real testament to this location's management. If you have a choice between going to Solon and Woodmere, go to Woodmere!

Stopped in for the first time a few weeks ago. Being my first time in, I was not impressed. No warm…read moregreeting, No one told me the perks or benefits of buying Sherwin-Williams paint. No one went out of their way to help me or acknowledged my presence. I bought 2 cans of Sherwin-Williams paint with me and the gentleman who took care of me acted like he didn't know how he was going to color match the paint. No one gave suggestions or explained the differences in the paint. I thought I was doing the right thing by going to the paint experts. I was wrong. The paint didn't even match up. Honestly, I could have done the same thing at Lowe's. I reached out to corporate to share my experience and they gave me a district manager's number. I called left him a message and no return call.

The team at Sherwin-Williams Hudson, OH are fantastic. Gunnar, Matt, Chris, and Megan provide…read moregreat service! I love working with them. Doug Bowser

They are very knowledgeable about paint projects and incredibly friendly. They always make sure you…read moreget the best deals and work really hard to get what you need to get the job done.