My fiancé went to the Kildaire Farm Rd store today in hopes of matching a can of old paint we have…read morefrom several years ago. It had a series of numbers on a sticker on the side, which I thought might be helpful in getting the color figured out. The guy didn't even try to help. I've usually been successful in getting help. He went to Lowe's and the lady there opened the can and was able to paint match it. Would have been great if Sherwin Williams, a PAINT STORE would have at least tried to be helpful.

This company is always great to work with!! I always get exactly what I need and if it's not in…read morestock, they're quick to find it at another location, call it in, and I'll have it fast when I arrive. Today, I went in to get some paint when I noticed Erin was working with 2 very angry customers. Every time the customer would walk by me, she would whisper "think twice" to warn me about the "bad service" which was equally creepy and funny. Erin was following protocol and was extremely professional and calm throughout it all. Very well done, Erin!!!

In my opinion, this is the best Sherwin Williams in the Triangle (honorable S.O. to the Durham…read morelocation on Hillsborough). Super friendly staff, clean store, easy to get to, and as always, quality paint. Working on fixing some areas of my 1970s townhouse and was pulling my hair out so to speak working on a few projects in particular. Zoltan at this location to the rescue. Not only was his patience with me exceptional, but his knowledge of the paints and other products was superb! I'm happily all finished with a few of my main projects now, but will be back for my future paints and stains. Ps, any customer not familiar with Sherwin Williams better figure out real quick that there are contractors in and out non stop and you're not going to be waited on hand and foot. Learn some patience. I couldn't believe the number of rude comments I read on other review sites about how long people had to wait to be helped. It's not Chick Fil A, deal with it.

This is a great store to get all my painting supplies, no matter who's working at the time I go, I…read morealways get great service, they always work hard to get what I'm looking for. I see a very good management in this store, they all have ample knowledge in all their products.

I'm a big fan of this Sherwin-Williams Paint Store! I have come in quite a few times to pick out…read morecolors and the employees have been very friendly each time. Every time I've been in they have asked if I needed help. They are always great at getting the samples together. I had an issue with a certain color since it didn't quite mix out probably in the small sample size. The employees tried their best to make it perfect, but they warned me that it wouldn't be exact just because the color mix couldn't be broken down that much. This shop also has all the supplies you would need to paint a room or get a small project done. I'd recommend going over the weekend or later in the day since in on week day mornings they are pretty busy getting all the contractor orders together!

Went to the Sherwin Williams store this morning and was helped by Justin the manager. Very nice…read moreguy and helpful. However, I cannot give 5 stars. The paints were on sale for 30% off plus I had a $10 coupon that you can combine. Justin made an error and did not give me the 30% off - so I went back and he corrected it. BUT he accidentally voided my $10 coupon and I did not realize it until I got home. I called him back to let him know. He was a bit flippant and just said, "I'm sorry." That did not cut it with me.

I went into the store to get solid stain. I was sold semi-transparent. I went back less than a…read moreweek later and was told I could not exchange the semi transparent for solid. I told them I wanted solid and was given the wrong product. James Montoya stated people tell us that all the time because they buy the wrong color and try to exchange. So after my integrity was questioned I departed very disgusted with the service provided by James. The original employees that gave me the wrong info were Nicole and the Assistant manager. I would not recommend this particular store or these particular employees to provide any guidance. I was disgusted with this young person. The store on 55 has much better customer service.

I'm so happy to have two Sherwin-Williams locations in the area. We have ordered paint samples and…read morea gallon of paint from here. During COVID-19 they are only doing curbside to help keep everyone safe. Our order was prepared quickly and the sales associate was very helpful when we called it in. On another note, I'm excited to see that they are finally doing online orders!