Very nice tech who diagnosed problem quickly and took care of the problem…read more Xxxxcccccccxxxccccccccccc

Ifix answered our request for service and the tech came out the next day. When they answered back…read morethe starting price was $69.99. The tech fixes the dishwasher which had to be secured back into the cabinet where it was initially installed. Guy fixes it then turns to my wife and I and says" my boss needs me to charge $186 for the service!" My wife says "what about its $69.99" guy then says "ok it $69.99" This is shady BS. Is this guy working on profit for himself, do they not have a structured pricing program. This was and easy job. Steer clear of this company.

Bought Viking range, Viking microwave, Viking dishwasher from Distinctive Kitchen. Microwave and…read moredishwasher are under warranty, and not working. We have tried to get service for 11 days- and cannot get an appointment or response.

We ordered double ovens from Distinctive Kitchen and Appliance World. Even though the appliances…read morewere back-ordered, Terri kept us informed about when our appliances would arrive . They have a great showroom and are very knowledgeable about what they sell. Our problem was with contractor they hired to install our double ovens. Pro Appliance came to install the ovens while we were at work. They threw away the original double oven that I had sold for $475. We left them a check on the counter for $350 only to come home and find a large gaping hole at the top of the oven. We knew that there was a size difference in the ovens but wanted the hole at the base of the oven so it would be less noticeable. (we would install a filler at the base) When we contacted pro appliance, they wanted another $350 to come back and raise it. They never pulled an electrical permit or had any type of inspection after they wired the ovens. Stay away from Pro Appliance and hire a licensed professional to install your appliance. We had to hire another contractor to fix the poor installation after Pro Appliance refused to come back.

I needed some large pieces of lumber but could not fit it in my vehicle. I was told it was too…read morethick to be cut by the saw they use. The manager ( whose name I cannot recall, I am terrible with names) offered to cut the wood with a handsaw. He cut it in no time and was polite all the while assisting other customers waiting. He was the manager at the Wake Forest store previously and i am so glad he is at the West Raleigh location.

Tried to return a weed eater I bought the previous week. Used once and didn't meet my needs. When…read moreat return desk, Kimberly refused to allow me to return since it was used. This has never happened to me at any Lowe's location. She stated that it was the store policy. While I disagreed with her she still refused. I didn't have time to speak to her boss but that not the policy.

Troy was super helpful Lots of products and various brands…read more Pricing seemed comparable to big box brands They offer 90day payment plans and more Small warehouse with various brands Some stuff seemed a bit damaged with scratches and dings will other items looked flawless

In mid July my wife and I went to discount appliance. I had seen what I wanted on their online…read morelisting. The person in the store was unauthorized to make a sale without consulting the owner. They assured a call back. Days past and I called them and finally got a callback a week later. We agreed on terms and I got an install scheduled for July 20. Installer (owner) arrives gets the old machine out and new one installed to test. Error code comes up that could not be resolved. I inquired about other options but everything was sold. The only diagnosis was an error code indicating to contact whirlpool. A week later we had a service person come to perform a warranty repair. They needed to order a kill switch. It took over 3 weeks to get the part. They come back to install and it is missing a $2 bracket to install the switch. 11 days later we have a working dishwasher. We were without a dishwasher for about 2 months. The savings was not worth washing a lot of dishes by hand for 2 months. Also if we bought at a big box store they would have replaced the unit much sooner. I did also inquire about an additional discount for my trouble, but only received snide remarks from Christina. Needless to say buyer beware. If you want an unprofessional amateur experience then discount appliance is the store for you.

We are very pleased with the purchase of our W/D set! We Thank Fernando for taking the time to show…read morearound what he had. So glad that he is very Trsnsparent in explaining how each item works. We will spread the word around! Thanks again Fernando! From Mike & Lula Wiggins

About 3 weeks ago. Panicking for a way to wash, I called Fernando, based on his reviews. As others…read morehave said, he is very nice, punctual, and accessible. He had almost sold out due to quarantine, had 2 washers to choose from. So I asked him to access which was better mechanically. 3 weeks later, so far, so good. Plus he delivered and installed for just a drop more. And was very thoughtful about not scraping the cheap vinyl I had just put in. Good guy. So this is a month later, using the old machine a lot, and it just started leaked from the bottom. Fernando came right over. Put a new pump and I'm good to go. Needs an extra

I have used Reliable Appliance Repair on a couple of occasions. Steve Albano is a super nice guy…read moreand a pleasure to speak with. He did a re-build on my very old Maytag dryer and performed the work correctly the first time. On another occasion, my dishwasher went kaput and he gave me a tip on an Amana unit the was on sale at Lowe's. I went and picked it up and he made all the connections quickly and affordable. I will continue to use Reliable Appliance in the future.

Wow! I'm blown away by Steve and his approach to customer service. He is always my first point of…read morecontact with any appliance issue or repair. Today we have a leak in our dishwasher and I sent him a text message. Within minutes he called me and he was helping me troubleshoot the problem. Turns out I probably need a New machine instead of a repair. That is based on the age of the machine and leak issue. Steve spent nearly 20 Minutes on the phone with me helping me troubleshoot and diagnose the issue. I have not experienced many appliance repair folks who will spend that amount of time helping someone- knowing that they might not even need his services. He goes above and beyond the call of duty and lives by a motto of customers come first. Steve, thanks for all you do to help customers!!

I know a lot of the reason my experience went well is because I, as a customer, did everything…read moreright and wasn't doing any nincompoop customer shenanigans. That being said, they did the return and the new purchase, and praised me for having everything on hand, like proof of purchase and item in the original undamaged packaging, which goes to show how their day must have been going, since that seemed to surprise them.

I went to the store this morning to purchase 60 paver stones for a retaining wall, along with some…read morebags of paver base...quite a heavy load. When I started loading it into my vehicle at the curbside (just outside the garden area), the store manager Dave came up to me and graciously offered to help me. In the past, I've had similar help from other associates, especially when assisting with heavy or bulky items.

Erin provided excellent customer service and patience to help me find the right couch for my new…read moreapartment and the pricing was excellent for what you receive. Erin also helped me setup delivery of the furniture, and the delivery team was very pleasant to work with, while demonstrating clear profesionnalism with no damage to the furniture. I would highly recommend this place if you're looking for affordable but higher quality furniture, speaking as a recent college graduate with a limited budget. I would definitely shop here again.

Every employee I've interacted with at Raleigh Discount Furniture has been top-notch! The guys…read morethat delivered our furniture were very courteous and thorough, ensuring all our existing furniture was put back in original places and the new furniture they delivered was assembled properly and completely. I've purchased furniture from the big national retailers and never had as good of an experience as I did with these guys. The cost comparison to the big stores was much better as well. We will be using them for all our furniture needs moving forward no doubt.