Colour Your World is one of the few stores in Halifax that specifically and exclusively specializes…read morein paint. So today, I went to Colour Your World to purchase a can of paint. My mission was quite simple. I was to get 1 quart of Watercolor Blue paint (shade 72/063) for the exterior of my house. This quickly turned into a disaster. When the staff member asked me if I needed oil or latex paint, and I asked her what she meant - she looked at me as though I was retarded. When I asked her to explain, she couldn't really explain the difference. Even when I explained to her that it was to paint a metal pipe running up the outside of my house, which had previously been painted before we lived there, she was still unable to provide any assistance. I questioned how I was suppose to know this, when she was the paint expert and she had been given all of the same facts that I did. On my way home I stopped at a second paint store. I again explained my situation. This time the staff were quick to suggest that I buy the latex paint. Needless to say, I was very disappointed with the lack of professional and friendly service at Colour Your World and I will be hesitant to shop there again.

If you're a contractor, or someone who already knows what you need to get for you project, then…read moreColour Your World is a decent option. It's got your standard mid-range paint products (Dulux and Glidden), wallpaper (in case you lost your mind) and any kind of tool that you may need for decorating your project. However, as someone who knows nothing about paint, or needs a lot of it for your project (say, to cover up the colour pink from every wall, ceiling, door and trim), you may not get quite the help you need. While the staff was mostly friendly and helpful, there were some very key points that, as non-contractor new home-owners, should have been covered with us but weren't. While we picked a few colours off the chip walls, because their online colour catalogue apparently doesn't match what they have in-store, we expected that we'd get the colours that we asked for. Boy, were we in for a surprise when our painter called us back to tell us that half the paint we had purchased was a clear-coat glaze that required separate background coat paint. Separate paint that we had not bought, nor had we budgeted for. Without this special, separate paint, the paint that was provided to us would take seven to eight (!!!) coats to get to the right shade we picked. Clearly, we were frustrated and disappointed that we were never told of this. At least the other half of the paint we bought was fine. Maybe if you get the right employee or ask the right questions, you'll get quality service, but unfortunately it shouldn't be like a Russian roulette game. If we ever decide to paint again, we'll likely spend a few dollars more per gallon and go someplace like the Benjamin Moore store.

I have to say the staff at Benjamin Moore really do go out of their way to help you. Benjamin Moore…read morehas three locations, two in Halifax and one in Dartmouth. Paul Susnis came to NS to open a different kind of paint store and he did succeed. Paul Susnis Decorating Centre's is the real name. They will assist you in just about any question you throw at them. Believe it or not, you can not just go and buy a bucket of paint and throw it on the walls. I am sure a lot of us believe that, but it is not true. So, before you make that mistake, go see them here , they will guide you in the right direction of what type of paint, how to paint, what to buy for tools, how to make your job easier, low gloss, medium sheer, no sheer, oil based, baby proof, primer, etc, the list is endless with paint , who knew! I am a little more knowledgeable know, having painted my home.

This decorative little shop has some neat ideas, i'll give them that…read more Interesting items to be found: *'We're at the lake' wooden garden signs *Repurposed old door knobs turned into towel holders *Wooden garden signs in general with sage, tulips, etc written on them. Generally a wide range of gift ideas. Most products in the shop have been created by the owners themselves so that's pretty neat. I would have preferred to browse on my own however, as opposed to being given the run down of each item I picked up. Eager sales people, that's for sure!

Rusty Hinges is my kind of store. Like others have said walking in here is like walking into a…read morechild hood memory of a weekend at the cottage. The smell of the soaps and candles places you in a relaxed mood to browse the shabby sheik store. I love this style of furniture old style with a modern twist to it. Bird houses seem to be a big thing in this store but these bird house are more of a decor thing. Various colours that you would use and an accent piece apposed to hanging in a tree. Bath salts and lotions fill the shelves with straw baskets in a way that you need to touch. I would love to design my house with everything in this place. Now prices are a bit higher then an average wear house stocked with but the character of each piece is filled with conversation and years of falling in love with your piece over and over. Beautiful hardwood floors with great wear can tell you that this store has had many visitors walking through and this is a place that I will visit again.

I have painted many walls in my days and I will have to say that I will never paint another one…read moreunless I`m using Benjamin Moore paint. You will pay a few dollars more for the can of paint, but rest assured you will put a lot less effort into your painting job. Because you`re using a higher grade paint, you`re less likely to have to paint extra coats to get your perfect result. The average can of paint is around $40 - $50. The staff are so helpful. I`ve gone in there not having a clue what color to choose for a room and with their help, I walk out with my entire house colors flowing together. I am a big Benjamin Moore fan!

Amazing Selection Great people, Great discounts…read more Will be back ALWAYS. Felt most welcome, like family.

I am in process of prepping my house for sale and wanted to add a fresh coat of neutral paint. I…read moreknew I had a discount with Dulux via CAA, so I went to the store in the Hydrostone as it was the closest one I could think of. My boyfriend and I were discussing colors and a client service rep approached us and asked if we were ready to chose a paint color. I indicated we were still looking at colors and trying to determine the right fit and that once we were ready we would come and see her, with which she carried on her way. Once we had decided on a couple of colors, we asked her to mix up a batch while we decided on the next room. Once she finished mixing, she asked us if that would be everything and if we were ready to pay. I had responded that as mentioned previously, we were still trying to determine the next set of colors. Once we had determined the next set of colors we asked for advice on the type of paint we should use, indicating that we wanted something that had good coverage without a need to prime, based on the colors that we're painting over. She referred us directly to the 70$ paint which I wasn't willing to spend the money on - once I indicated my aversion to spending that kind of money on paint, she essentially dismissed us and told us to let her know once we figured ourselves out. I had to ask her about certain products that she had on the floor and she was vague and dismissive of anything else. She was the most unhelpful person I have ever met. She made us feel like she had better things to do, and that we were competely wasting her time. As I listended to the other guys in the store help their clients, offering helpful advice and guidance, I couldn't believe they allowed this person to work in their store. Unfortunately, I will never return to this store.

I am writing to share a frustrating experience I had with the customer service at your Halifax…read moreBayers Lake location, which has left me feeling disregarded and disheartened. In late July, I purchased a 16 cu. ft. Vissani deep freeze from the Bayers Lake store. Unfortunately, by mid-October, the freezer stopped working, and I lost all of its contents. I tried various solutions but couldn't get it working, so I sought warranty assistance. However, I couldn't find my receipt, which I needed for the repair. Initially, I contacted customer care via telephone, and the representative assured me that my receipt could be retrieved at the Bayers Lake store. On October 28, I went to the store, providing a three-day purchase window, the exact sales amount, and the model information, hoping they could locate the purchase. I was informed, however, that since it was a cash purchase, no record could be found, and no one offered assistance in locating it, despite the details I provided. I requested to speak with Assistant Manager Lyt Adams, who offered a full refund if I returned the freezer, though all I wanted was a working freezer. Initially, all I was looking for was my receipt so I could go through the warranty process and have my freezer repaired or replaced. However, I accepted this solution and was given paperwork to return within the week with the freezer. On October 30, I returned to the store with the freezer and paperwork, only to be told by a different associate that I could not receive a cash refund, only store credit. The associate's attitude made me feel as though I was doing something wrong, and it was made clear that store credit was my only option. Reluctantly, I accepted the store credit. On November 7, I found my original receipt and returned to the store, expecting that I could now receive a refund instead of store credit. I spoke again with Assistant Manager Lyt Adams, who said he would escalate the matter to Store Manager Ashley White and assured me that I would hear back from her. The next day, however, I received no call from Ms. White. Instead, Mr. Adams called me later that evening to inform me that there was nothing they could do, and the first thing he pointed out was that I was now past the 90-day return period. However, when I initially visited the store and spoke with Mr. Adams, I was within the 90-day period, so this feels especially frustrating. Throughout this process, all I wanted was a working freezer. I would be more than willing to purchase a replacement freezer from Home Depot, but there are no comparable models available in size, price, or immediate availability. I am disappointed that no one assisted me in locating the receipt initially, nor did anyone attempt to find an alternative solution to the product failure. Instead, I was left with store credit and no suitable replacement options in stock. This experience has left me questioning Home Depot's commitment to customer satisfaction. I hope this feedback will be taken seriously to improve service for future customers.

Home Depot is a great place to go if you're looking for a particular item that is in their flyer,…read moreother than that, I find it rather expensive! I went into this particular location last week because I was looking for taps for my kitchen sink. I found the staff to be rude and not helpful. I didn't really know what I was looking for and nobody asked me if I needed help. I found the kitchen tap isle, but walked out without purchasing anything. Before I went to Home Depot, I went to Rona for an idea on the prices. After glancing at the selection and prices at Home Depot, I decided to go back to Rona!

My experience with Payzant Home Hardware Building Centre was, by far, the best ever. They renovated…read morea condo for me and I can honestly say they went the extra mile for us. Their professional approach, kind and courteous service and patience with us will always be remembered and appreciated. The workmanship was absolutely fantastic and no detail was too small, they looked after everything for us.

If you are looking for a company to hire for home installations, do yourself a favour, and go…read moreelsewhere! My Husband and I had bought a new home (first and last new home I will ever own), and we were SO excited to have some renovations done to make it a little more inviting for us. We hired Payzant's Home Hardware in Lower Sackville to put in cupboards in our kitchen including a lazy susan garbage area and a dishwasher. We also had them rip out carpeting and install laminate flooring throughout the top floor of our home and install a hot water tank. There were so very many issues, it would be an extremely long read for anyone, so I will sum it up in bullet point. - I scheduled the movers for several days after the flooring was supposed to be completed. The day before the movers were due to arrive, the work was still not completed, and they did not even come to work that day. On the morning of the move, I called to ensure the workers had masks on as we were going to be there (I am immune compromised). I was assured they would have masks, but when we arrived, there was only one person working, with no mask, and he ended up being underfoot when the movers where trying to bring stuff into the house. - When they removed the carpet upstairs there was a very sticky substance all over the floors. The installation crew did not bother to try and protect the other floors in our home. They walked all through the main level of our home and the carpeted stairs. They did have a steam cleaning company in to clean the stairs, but we are still trying to get the stuff off the laminate flooring. - We were not asked to pick out a dishwasher, so we asked what dishwasher we were getting in advance and were told a Frigidaire. We like that brand so we never said anything further about it. When the installation was complete, imagine our surprise to discover it was a GE they installed. They came back and switched to a better model. - When installing the new flooring they discovered a hole in the floor where the railing was and told us the railing had to go and they could not use it again. We paid close to $2000.00 for a new section of railing. When they installed it, they drilled holes in the wrong spots for each spindle and neglected to nail in some of the pieces of wood in the top rail (and used the wrong nails when they did). They came back and nailed in the pieces of wood on the top. - They drilled two holes in the wrong spot in our new cupboards for our lazy susan. So right out in front there are two obvious holes. They did try to fill them and hide them, but you can still see it. - On our very first visit we were told we would need handles for the door cupboards, but the person we worked with was in a hurry so it was going to have to wait for another day. That day never came, and we were not asked again. When they installed the cupboards, they came and asked us where the handles were, and we didn't have any. They had to come back and do that too. Which was okay because one of the people installing took home a piece of our cupboard in his pocket, so they had to come back anyway. I could go on, there was more. The customer service was very much lacking. We were made to feel as though they were doing us a favour. We had to have people in our home so many times when it should not have been necessary. In the end, we have expensive new railing with holes in between every spindle, we have holes in our new cupboards, and some sort of a substance all over our floors. After weeks of trying to get things settled with the general manager, he offered us $250.00 off of the total invoice, which was over $20,000.00. I told him he was missing a zero, and he could either provide proper compensation for the damaged items in our home; or, come install new railing and a new cupboard. He responded by telling me if we didn't pay in 15 days, they would put a lien on our new home. I went to the BBB and they tried to get a response but had no luck. We paid, but I would never EVER recommend anyone use their services!

I have several pieces from over the years and they are timeless and beautiful. I loved having Nova…read moreScotian Crystal as an Atlantic Canadian business.

My Irish mate James and I visited you in Halifax in 2013 or 14 while walking down by the dock. I…read morepurchased wine glasses and a vase. They were beautifully cut and I used them for years. Guests always praised their quality. While the price was somewhat high, I had also bought Waterford Crystal in Waterford, Ireland. We immediately recognized the high quality Waterford cut of the crystal and were impressed. I thought you had closed and am absolutely delighted that someone intervened. Thank you for staying open. Murlene McKinnon, Michigan