Megan the Store Manager at Sherwin-Williams help us with a paint issue for our home. She was…read moreprofessional and courteous. Based upon my experience with Sherwin-Williams at on Highway 90 in Sugar Land, Texas we can recommend this business.

Maybe it was just a bad day or it was Friday! The employees behind the desk seem to be very slow…read moremoving or concerned about the customers standing in line! The manager was carrying a long winded conversation about a filter that should have been cut short to handle the people in line! Then to top it off they didn't have pair ready as promised! I was in the store at 8am and paid for the paint. Told them I would pick it up in an hour to help them with taking care of the other customers, they said it would be ready in 39 minutes! Came back 5 hours later at 1 pm and they never mixed the paint! Unacceptable to wait again!

These guys have always always been friendly and helpful great to deal with! We have other…read moreassociates that like them a lot too. I highly recommend them!

Service was absolutely horrendous. Destini was very brash and rushing me. I arrived 20 min before…read moreclosing and would have been in and out, but I left because she was not helpful in the slightest. In these days of lots of people who need jobs, I could have found several more deserving candidates. She immediately vocally expressed being ready to go home. I will never be back to that location.

I have been using Heritage Paint for over 5 years for all of my painting needs. Every room in my…read morehouse is painted with Benjamin Moore paint from Heritage Paint. The owner and employees are helpful and polite. They have managed to match old paint colors for me. They recommended Benjamin Moore Aura Grand Entrance Gloss when I wanted to repaint my front door. It is specially designed for things like front doors. I don't have a storm door so the paint needed to be able to handle Houston's weather extremes - from rain to humidity to heat. I am pleased to report the Aura paint has held up beautifully!

Most unprofessional operation I ever dealt with. Driver just dumped, fragile, melamine sheets onto…read morethe pavement, after agreeing to have them offloaded by hand. Took 3 phone calls to assist the recipient with moving the sheets. After it was done the driver just left a pile of trash in the middle of the street. Zero accountability from management.

These people have no idea what customer service is. they took my money and gave me the wrong items…read moreand refused to exchange. I have to wait 3-10 days to get my money back to proceed with my project. The drive was 2 hours each way and had to make 2 trips because they closed early when they said open until 5pm. they are employee owned so no one to complain to. The guys helping my contractor just stood there and laughed at him. They do not deserve my business and will NEVER use them again. BEWARE THEY ARE HORRIBLE!!!

I'm a contractor and have been dealing with this location for a while. They are always on top of…read moretheir business with above and beyond service. Eduardo is amazing to work with.

From the owner: Benjamin Moore Legacy Paint & Design is an authorized Benjamin Moore Retailer specializing in…read moreinterior and exterior paint and stain supplies. Benjamin Moore Legacy Paint & Design is your local choice to find inspiration and support about your paint and stain product choices and color selections. We are dedicated to serving our local community of Sugar Land, TX. Whether you need interior or exterior, high-end or commercial-grade coatings, we are ready to serve you and answer all of your questions.

The wallpaper appointment was amazing. She got me do excited at wallpaper possibilities. Great…read moreselection. She worked to pull so many great options. Make an appointment for best practice. Also, its low stress sales, meaning no pressure. Paint experience also was low stress and pressure. Nice selection. Got great advice. Prices reasonable.

Very helpful in answering my questions and guiding me to the right paint for my interior painting…read morejob. Will come back!