A groupon brought me here, and I think I'll stick with the hardware store in the future. I was…read moreignored when I went in to get paint chips. When I came back to get paint, the person wasn't very helpful when asked questions about brushes and didn't check the color's accuracy against the paint chip. Also, nothing has price tags, which makes shopping awkward. The only thing giving them 2 stars instead of 1 is that the paint was high quality. Covered in one coat, and I like the color.

I love being able to avoid Lowes and Home Depot, so this local paint store is right up my alley…read more They carry mostly Benjamin Moore, one of the best paints on the market. It is easy to access the paint samples and there is even a nice table/chairs where you can lay out your project. Another good thing to know is that they also carry wallpaper books The staff is kind of hands off, it is true, unless specifically addressed with a question. I think this comes from dealing with a lot of contractors and designers that already know their stuff. I LOVE being left alone with my own thoughts and I am not really into a baby sitting session. A few times I spotted a helpless customer trying to match some piece of fabric to paint and I helped them match it up real quick so they didn't have to wait for help. Another tip is that they sell large painted swatches and small paint testers. I am a fan.

I went to the Sherwin Williams store to have a look at exterior paint colors since I am planning to…read moreget my house painted. They have a wonderful Colorsnap studio wall where you can see all the colors that they have to offer. it's actually really fun to explore. There are small paint cards you can take home, so you can mix and match them however you like. I ended up taking about 20 of them and had a great time figuring out color combos. The store also has lots of other painting supplies and more paint options with color walls to browse. The staff seemed nice even though and we exchanged a few greetings. They let me take my time to look around and browse the colors. If you're thinking of using Sherwin-Williams paint and want to see the colors in person or just need paint stuff, this is a great spot.

Just went into this store after rushing home from work and pulled up at approx 5:35. Told me they…read morecouldn't do my paint match because it might take up to 30 minutes. They close at 6pm

I was somewhat warned about using this gentleman by a local wallpaper shop however I had already…read moreaccepted his bid to wallpaper two small spaces. He was quick but left paste on all my trim and surfaces telling me it would easily come off when I cleaned it. It took MONTHS. He was not cheap either. I cannot claim that he stole anything from my home (see other review) but it was curious that he "found" the paint for the trim in my laundry room and painted the floor trim behind my washer and dryer. Which we didn't ask him to do. Not sure if he was looking for a tip or just making it seem like he was working longer.. either way, the pricey wallpaper in my powder room looks "ok" but not the professional quality you would expect for the price we paid.

STAY AWAY! Gary Henson is a thief and if you hire him, HE WILL STEAL FROM YOU. Security cameras in…read moreour home captured Gary walking throughout our house, nowhere close to where the project was located, filming our home with his phone. He then went into our master bedroom multiple times, where he stole jewelry and used pliers to pry the diamond out from my wife's wedding ring. His M.O. is distracting you with asks to get him tools "he does not have" and then he quickly walks throughout your house while you are away. He also will tell you that you did not order enough wallpaper, so he has an excuse to come back and steal items based on his filming. We used him once before we caught him, analyzed our security videos from when he was there in the past, and realized what he was doing. When confronted and told of the evidence, he admitted to the theft. Again, if you hire Henson Wallpapering, HE WILL STEAL FROM YOU!

After shopping at other Westlake Ace Hardware locations for 20+ years, I ended up living near this…read morestore on Santa Fe. It's simply astounding how awful this particular store is! Every single visit I get employees who don't have a clue about hardware or where to find things in their store. And they always are desperately trying to sell stuff that's not even close to what I need! (Commission?) Today was my last visit. Four employees and three of them were totally useless. The clerk at the counter was too apathetic to bag my items, so I had to bag everything myself. Got to car and some random stranger starts yelling profanity at me from across the parking lot. Truly, this is THE worst Ace on the planet! Poor selection, terrible customer service, and all around bad vibe.

Great store! Super close and go to for all my needs home improvement, etc. Huge selection. Went in…read morethe last hour and was helped by a very nice guy who helped me with all my paint needs (I have no knowledge on this), super kind, helpful, and overall good conversation! This will continue to be my go to place! Thanks guys!

The only place to match our house paint then years later have us in their system so we can buy more…read moreno one does that. over heard some crazy things about covid by their employees which wasnt appropriate at the work place but other than that great store

After three weeks of unanswered phone calls, messages and an in-store visit,…read moreI have decided to write this review if for no other reason than to feel better after venting. A few years ago, I purchased over 20 gallons of Ultra Spec paint from this location only to discover that it started peeling in less than 5 years. I shared this information with the store manager and he told me this paint should never be recommended for painting steel pipe. I was then given a contact name and number for a Benjamin Moore representative who could tell me why the coats of paint failed. But again, after numerous phone calls and messages, no one returned my calls. In fact, when I was in the store today another customer overheard my complaint and agreed that this representative was worthless. So it appears this particular paint store has no interest in standing behind their products, especially the ones they recommended for my use. Terri W. 9/23/24

Wow! What quick service! I was in and out in 15 minutes. Jordan was able to help me pick out what I…read moreneeded and offered me some different price points. Glad to have a high quality paint shop in the neighborhood.

The customer service at this location is outstanding. Jordan was gracious and knowledgeable,…read moreanswering all of my questions and making my purchasing experience wonderful. I will definitely make this location my go to store!