They have advised me in several problems I've had regarding painting, staining, and sealing. I've…read morefound them to be very knowledgeable and are willing to answer questions even if I'm not buying anything at that moment.

Just left this store and had to write this review while the very poor experience was still fresh…read more I'm currently in the process of picking a paint for my 3,000 square foot home. We're painting the whole interior, and I want to do it all at once. I've painted in the past, but I've always used Behr's Marquee and Premium Plus Ultra, but after reading a LOT of information online I decided I should give Sherwin Williams a try. So, I took the time to read up on what I could and packed the wife and baby in the car so we could go talk to one of the 'professionals' that are mentioned in most reviews. The people always say how it's such a value to have a professional who only deals with paint whom you can speak with at a SW, so I thought that would be nice! I'd love to talk to a pro! To say that I ended up talking to the least qualified person would be an understatement. This young man came up and was about as helpful as a touchscreen kiosk would have been, except that he didn't actually know anything about the paint. I asked him what the difference was between 'Emerald' and 'Duration' product lines and his response was, verbatim, "Emerald is our best and Duration is not too bad".... "Not too bad"? What kind of employees says that about their own product line?? By my count SW has about 9 or so product lines. So if Emerald is the 'best' and Duration is 'not too bad' then what does that make the other 7 or so products? Total trash? Garbage paint? When I pressed him for the differences he basically just repeated the same line about Emerald being the 'best'. The best at what? Color? Coverage? Durability? Uniformity? Needless to say, this was not the experience I expected. SW had the chance to explain to me the benefits of their paint, teach me something I didn't know, guide me in the right direction and make me a customer for life. They dropped the ball. Completely. I'm baffled that a company would place such uninformed and unhelpful people at the front lines like this. I left the building with the thought that I, a steel salesman, know more about paint than these "pros". What a shame.

Westlake Ace Hardware is amazing. They remodeled and expanded the store a few years ago. I prefer…read morecoming here rather than going to the big box home improvement stores. The store has such an excellent mix of tools, hardware, and a surprisingly complete kitchen gadget and cooking supply section. I can just walk the aisles for hours and be amazed at the diversity of products on the shelves.

Excellent service selection and value staff is very helpful…read more Had all the modern conveniences plus

I've shopped here for years and everyone that works there is always so helpful. Every time I go in…read moreI'll have at least 3 people ask if they can help me find anything. I don't know, maybe I just look lost! Ha! The store is always well stocked, and has a wide range of products, from typical hardware to bird feeders, bird seed, paint, BBQ seasonings and implements, grills, smokers, lawn equipment, chimaneas, specialized wood chunks like mesquite, pinion, hickory, live plants. It's really pretty fun to see what all they have! Ace gives that small store attention but plenty of selection!

Did not have a good experience at this location. Workers were not knowledgeable about the simple…read morepower cable question I had. Then they were very rude and answered that they couldn't be helpful because of liability reasons. I understand liability and risk well - this was just an unwillingness to help in an abrupt rude display. I like the helpfulness of ace usually and that's why I went there. I won't return. Neither should you. They look like a hobby lobby with hand cream and fancy soaps when you walk in - not a hardware store.

It's a hardware store, got what we came for. Not really much else to add, clean inside, neat.read more

Very good selection for whatever project you're working on. Unlike the big box stores, you can buy…read morejust one screw, washer, or nut, and don't have to buy a box (then have leftovers). Price may be higher than the big box stores, but the value is worth it. I do miss the knowledge staff from years ago though.

We always find what we need here for a great price, tools aren't high end but suffice for what we…read moreneed them for. Service is always quick and hassle free. My dad loves this place so we usually get gift cards for him. They make a great gift!

Asked the manager to go in the back and verify that a tool was actually not there, even though the…read morecomputer said it wasn't. He had just gotten truck that day. And all of his people was busy, but him he was in his office, while his people were working. Simple request from a 66 year old man. He stated he just didn't have the time.

Had what I needed and found it for me. Lowe's did not has the faucet for outdoors, I would have…read morereplaced the whole thing! Showed them a picture of what I needed they got it and I was on my way!

No customer service will never go back they don't know there job and was no help at all been doing…read more this for 25 years and the attitude this place has is unbelievable. Thanks Mike for nothing.

They are VERY pricey, but the paint is quite good. I once had them match a stain for me. They did a…read moreperfect job.

I'm always in the store, I love the staff. They are like my family away from home. Everyone in the…read moreBixby store helps me and is full of knowledge. Ricky is a rascal and like my best friend. Doug is well... Doug is Doug he's great! Sean is friendly, Russell loves matching colors for me. Big Rick is very knowledgeable! I can ask that guy anything and he will have an answer for me. That Chris guy is fun and fast! They have a great delivery service I like to utilize from time to time at no cost to me. I range my questions from sports to paint and someone there will have an answer, I recommend this store to anyone! It's a fun environment when you walk through the door plus they always greet me when I come in! Keep up the great work guys!

Pros: clean well lit place with a variety of flooring to choose from. This is gonna be unpopular,…read morebut we've decided to go with luxury vinyl plank in a herringbone pattern. Don't worry, we're not ripping up hardwood floors or tile, it's laminate. I'll have to make an appointment to work with the design center to pick out exactly what we want in terms of kitchen counters, kitchen, backsplash, kitchen, tiles, and living room flooring. Cons: too many options to choose from we'll have to come back another day.

Very helpful staff and a wide array of flooring options including stone, wood, tile and vinyl…read more Unfortunately for us we were looking for carpet and they don't carry that.