A squared away, professional, and cost effective operation as I've ever seen with this stuff. I…read morerecently had a renovation done on my place, which left a thick coat of dust on everything, and me in coughing fits. Given they really went into the walls with some work, i figured I'd have this dust checked out just in case. Most labs were charging an arm and a leg for the basics, for a majority worked with large commercial projects. I'm just a concerned homeowner with no technical background who wanted to check some samples. Chuck walked me through it and made It all very easy. Happy to report the lab says my apartment and lungs are somewhat free of dangerous particulate ha. Thanks Chuck!

My friend who used them in the past for mold in her house recommended that I call SOS with haste…read more I'm dealing with mold in a rental nightmare situation and Chuck not only reviewed my case, providing good advice on a course of action that will get us out of this mess, but sent me a detailed summary of our conversation that I can use for reference when dealing with these greedy property management people, my next review. Anyway, this guy really knows his stuff. Would recommend.

We contacted Avner Gat after our home suffered significant water damage. Initially, we tried to…read morenavigate the insurance claim process on our own, but we quickly realized how difficult and frustrating it was to get anywhere. From the moment we called Avner Gat, everything changed. They stepped in as our advocate and immediately began moving the claim forward. Craig Yorizane took the time to explain the entire process, set realistic expectations, and guide us through every step. Craig worked incredibly hard and was thoughtful and strategic in handling our claim. He anticipated potential setbacks before they happened and was prepared to address them. When delays required our temporary housing to be extended several times, Craig stayed on top of everything and made sure we were taken care of. He consistently went above and beyond for us. What stood out most was that we genuinely felt Craig was looking out for our best interests. He was knowledgeable, responsive, honest, and professional throughout an extremely stressful situation. The insurance claim process can feel overwhelming and, at times, as though it is designed to wear you down. Having Craig and the team at Avner Gat in our corner made an enormous difference. They made the process manageable, and most importantly, we never felt like we were facing it alone. Craig Yorizane is an exceptional professional and someone we came to trust completely. We are incredibly grateful for everything he did for us and recommend Craig and Avner Gat without reservation.

Craig Yorizane with Avner Gat was exactly who we needed after a water leak caused major damage to…read moreour home. We had heard about Avner Gat through their radio commercials and decided to call after the mitigation team hired by the insurance company removed about a third of our kitchen cabinets, our island, part of our hardwood floor, and made a two foot flood cut throughout the affected area. We quickly realized this was more than my husband and I could handle on our own. From the beginning, Craig was honest with us about what to expect and told us we would probably be working together for about a year. He was right. Our claim closed just over the one year mark. What I appreciated most was that Craig truly stood up for us. When the insurance company would not commit to temporary housing, he pushed to get us into a nice hotel and made sure our food expenses and overnight parking for two cars were covered until a comparable home could be found. He also arranged for our packing and storage and took away so much of the frustrating back and forth with the insurance adjusters. Craig is calm, honest, personable and persistent when he needs to be. Most importantly, he genuinely cares about his clients. There is no way my husband and I could have gotten the results Craig did on our own. Our final settlement was beyond what we expected, and after a very long year, we have a beautiful kitchen and our home back. I would not hesitate to recommend Craig to anyone dealing with a complicated insurance claim.

If you're looking for a fraudulent home inspection this is the place to go. Most outrageous…read morefabrication of made up issues I have ever seen. Definitely a scam company

We own a condo in Port Hueneme. When returning from a vacation, we came home to a kitchen/bathroom…read moreflooded with grey/black water that had overflowed the kitchen and bathroom sinks due to an issue in the common line. Our insurance company told us they called Servpro to come out to help us. Within a very short time we received a call from Jason, who was already on this way to our condo. He brought a small crew, extraction machines, and evaluated the water damage fully. Jason is knowledgeable, calm, and answered all our questions! We are so blessed and fortunate that he was the one assigned to effectively work with us and communicate efficiently with our insurance adjuster. We're still working to resolve the issues that brought this disaster, and moving forward to restore our condo thanks to Jason, his team, and Servpro working with us. We highly recommend this company, and especially this young man. -Lupe and Diana Alvarado

I recently filed a claim for burst pipe/water damage w/ my insurance company. Unfortunately, it was…read moredenied. W/o going into details and explanation of how my insurance adjuster came to his decision I can confidently tell you it's not accurate/legit. Knowing and believing this I'm pursuing legal help. I called Rubin Adjusting for help and eventhough it's was too late they were still willing and open to helping me the best they could, which I was so thankful for. I spoke with Johanna. She took the time to listen and gave me advice on to how I could move forward. This situation and the process from the start has been overwhelming and stressful to say the least, but it has also been a learning experience. One important piece of advice I want to express to anyone reading this is to really consider going outside your insurance company as far as hiring a "public adjuster". In lieu of your insurance adjuster. It could save you a whole lot of trouble, hassle, and complications w/ your claim. Be willing to pay the extra money regardless of knowing what the outcome will be. Regardless whether you believe your claim will be accepted and not denied. And, if you do, I would recommend this company. I ultimately found this company by doing my research online and narrowing it down based on such good reviews. Good luck.

Melissa, the administrative assistant truly went above and beyond to help me out today. This…read morecompany as a whole is doing the tough job for so many families that are dealing with the most difficult times. Good on you and thanks! Mark

GREENSPAN IS HANDS DOWN THE BEST COMPANY I HAVE EVER WORKED WITH…read more Hiring Greenspan was, by far, the best decision I made after my house burned down. Calling it a good decision does not begin to describe what this company meant to me. It was life changing. I genuinely cannot imagine where I would be financially today if Greenspan had not come into my life. My experience started with Kyle, literally while I was standing at the fire. When your house has just burned down, you are trying to comprehend what happened while people suddenly appear trying to get your business. Some were incredibly aggressive. Kyle was completely different. He was the classy guy in the tie, calm and composed. He walked over, introduced himself, handed me his card and told me he would be right there if I needed anything. That was it. No pressure. No aggressive sales pitch. No chasing me around. He simply let me know he was there if I needed help and left the decision completely in my hands. Once I chose Greenspan, I learned that this was not some sales technique. That was genuinely who Kyle was. Greenspan helped get me into a hotel. Kyle took me to dinner, made sure I was getting checked in and made sure I had somewhere to go after my home had just burned down. I was not going home that night. Everything had changed. Kyle was helping take care of me while my life had just been turned upside down. He treated me like a human being first and a client second. I will never forget that. Then came David Block. I could write an entire review about David alone. David is the guy who takes over and makes things happen. He knows this business inside and out. He is a phenomenal businessman, an incredible advocate for his clients and an incredible human being. David and Greenspan fought for every dollar I was legitimately entitled to receive. And when I say they accounted for everything, I mean EVERYTHING. My clothing, my suits, my personal property, the contents of my home, individual items I never would have remembered, and things I never would have known how to properly document or value. Greenspan knew what questions to ask, what people forget, what needed to be documented and how things needed to be valued. If I had tried to handle this myself, holy moly, I cannot imagine how much money I would have left on the table. It is not even close. Greenspan did not simply help me file an insurance claim. They completely changed the financial outcome of one of the worst disasters of my life. Over time, David became much more than the person handling my claim. I consider him my friend. But what happened at the very end says more about David and Greenspan than almost anything else I could write. I screwed up. I misunderstood part of our financial arrangement and thought Greenspan's fees had already been deducted from certain insurance checks. They had not. That was MY mistake. I should have understood the agreement more carefully, and I take responsibility for that. I had four checks coming that I could sign over to Greenspan. But even after turning over all four checks, I was still going to owe approximately $19,000. Greenspan had every right to collect it. They had performed the work and earned their fee. The misunderstanding was mine, not theirs. After I explained what happened, Greenspan agreed to rewrite my agreement so I could sign over the four checks and they would forgive the approximately $19,000 remaining balance. Let that sink in. They did not have to do that. I owed the money. The mistake was mine. They helped me anyway. To me, that tells you everything you need to know about David Block and Greenspan. Anybody can tell you how much they care when they are trying to earn your business. You find out who people really are at the end, when the work has already been done and they have every right to collect what they are owed. That is when character shows itself. David and Greenspan showed me theirs. If somebody I cared about ever lost their home in a fire and asked which companies they should interview, I would not give them a list. There is no list. I would give them one name: Greenspan. I would tell them about Kyle, the guy in the tie who did not pressure me and who immediately stepped in to take care of me once I chose Greenspan. I would tell them about David Block, how hard he fought for me, how thoroughly Greenspan accounted for my losses and how much money I believe I would have left on the table without them. And I would tell them about the approximately $19,000, because that tells you what kind of people you are dealing with. Greenspan is, hands down, the best company I have ever worked with. There are five star companies, and then there are companies you remember for the rest of your life. Greenspan is the latter. Kyle and David Block are two people I will never forget. There is only one name I would give anyone going through what I went through: Greenspan.

I highly recommend this company. Marty was beyond honest, fair, caring and upfront with me. Even…read morethough he knew he couldn't take me on as a client, he went out of his way to help identify other companies that could. He also answered all of my questions, helped me outline "next steps", empathized with our situation and pointed me in the right direction. I greatly appreciate the time spent and excellent advise.

On December 18, 2017 we walked into a house and found a disaster situation. While we were out of…read morework and later at dinner and a movie, a pipe under our sink connected to our hot water sink faucet, had come undone and the house was covered with water. Even though I'm an experienced realtor, I had never had something like this happened to me. My family and I, what caught completely off guard. The floor was covered by about half an inch or more of water, throughout the whole house. The expensive Persian rug in our dining room and living room were soaked, and smelled horrible. The windows were fogged up because of the hot water, and the whole place was unlivable. This is not at all a funny situation. I had no idea what to do. Outside of calling a mitigation company. In the few days that followed, I was introduced to Paramount Public adjusters, and I can tell you now without a doubt, that my own insurance company, with perhaps shortchange me out of thousands of dollars in damages, if it wasn't for Paramount Public adjusters. Their representatives, where on my case and working hard on my behalf, within hours after I called. I work with a particular representative named Afshin. To say that he fought for me, would be an understatement. It has taken a five month journey, to finally be able to move back into the house, On June 1, 2018. From finding us a hotel to move into, and haggling with the insurance company as to the number of rooms we needed, to finding us temporary housing that would fit our family, Paramount public adjusters stood by us, and made sure we were well taken care of. I hope this situation like this never happens in your life, water damage, fire or anything that would force you out of your house. But if you ever come across a hardship like this, You should call these people.

We requested a service from them and it took them so long to schedule, after we finally get them…read morescheduling a guy called Mike came look at our claim and paperwork and told us he thinks there is not enough money in our claim so it doesn't worth them to fight the insurance company and it doesn't worth for him the work since he will not make money in our claim !!!!! Don't use them they are sucks !

There's a lot I could say about the service, and quality of Roby & Associates, however I'll say…read morethis, I didn't expect to have someone work as hard for us as they did. There's an old saying, good things come to those who wait! Well, I'm glad we choose Roby & Associates, and I'm glad we waited. Our insurance agent was trying to get us to not file a claim. To basically pay us out for damages that we're visible, Roby & Associates did the opposite. They helped us claim items we would have never thought of. Though it's not an overnight thing and does take work on the claimants end, it's more than worth the effort and time!

April 2023 we were referred to Wayne Roby due to delays from negotiating an insurance claim…read morereported in December 2022. Mr. Roby never initiated any conversations regarding furthering our claim along- I did the legwork seemingly Mr. Roby had boasted he was able to perform. Two months later our CSAA Insurance agent informed me a first payout had been sent - something I was never informed about from Roby. He was holding our check without our knowledge. After getting legal advice we found 11 prior complaints that have been filed with insurance board. We have filed another complaint with insurance licensing board.

Back in 2022 I entered into a contract with this company for a garage conversion. After it became…read moreapparent to me that we were not on the same page during the planning and design process, I terminated our contract and Juan promised to return a portion of my payment with more than one "the checks in the mail" emails. I followed up multiple times over a 6 month period and then communication from Juan and Maria stopped. I filed a small claim through the courts, but Juan did not even have the courtesy to show up to the trial. I eventually received a judgement in my favor and yet this business still refuses to respond to emails or pay me. With all of the positive reviews, I would think they have the funds to settle their debts. This has been such a drain on my time and energy.

Communication is really poor. Tried for two days to confirm an appointment. No call back. I hate to…read moreblast a small business.....but if it's unprofessional at the beginning it will be a nightmare all the way through.