We own a condo in Port Hueneme. When returning from a vacation, we came home to a kitchen/bathroom flooded with grey/black water that had overflowed the kitchen and bathroom sinks due to an issue in the common line. Our insurance company told us they called Servpro to come out to help us. Within a very short time we received a call from Jason, who was already on this way to our condo. He brought a small crew, extraction machines, and evaluated the water damage fully. Jason is knowledgeable, calm, and answered all our questions! We are so blessed and fortunate that he was the one assigned to effectively work with us and communicate efficiently with our insurance adjuster. We're still working to resolve the issues that brought this disaster, and moving forward to restore our condo thanks to Jason, his team, and Servpro working with us. We highly recommend this company, and especially this young man. -Lupe and Diana Alvarado read more

If you're looking for a fraudulent home inspection this is the place to go. Most outrageous fabrication of made up issues I have ever seen. Definitely a scam company read more

Horrible service and customer service. I was recommended to switch to them by my shady claims adjuster at State Farm after my house was flooded. My entire single-story house was flooded and the original remediation contractor had determined flood cuts were required throughout the house after performing moisture test, but after I switched Servpro they reduced to scope to flood cuts at only the kitchen, dining room and living room. It took them about a month to perform the demo which should have taken a week at most but was drawn out because they constantly no showed and would staff the project with a 19-year-old kid with one of his arms in a cast who would hang out waiting for a crew that never arrived. I expressed concerns about the limited scope as the entire house had been flooded and they kept reducing the scope; not removing the base board despite acknowledging that they were wet, refusing to perform test cuts at saturated areas, and not cleaning the slab. That is when the owner contacted me telling me I didn't know what I was talking about, threatening to cancel my inspections, and threatening to get the "mob" involved. I have over a decade of experience working as a project manager on multimillion dollar construction projects and could see the guy was full of it and was taking advantage of desperate people. Having seen my house flooded, emptied out, and my family moved, I had them continue per their limited scope only to have them fail their mold test without any remorse. After Servepro failed the test, I hired an outside consultant as I was fed up having to deal with poor performance, crooked adjusters, and hostile threats. My consultant was able to get my claim re-assigned to new adjuster who answered his phone and responded to emails and got Servepro kicked off the claim after I shared the threatening texts with the new adjuster. The new remediation contractor quickly determined that flood cuts were required through out the house and was able to perform the demo of 4 bedrooms, 2 bathrooms, hallways, foyer, second living, and laundry room in under 1 week. Once the full remediation was completed, the house was retested and passed the mold inspection. TLDR: Servepro reduced my remediation scope to appease my adjuster, had the project sit idle for weeks, sent threatening emails, and failed the mold inspection after my house was flooded. read more

Just when I thought I was in for a nightmare cleanup due to my utility sink overflowing and flooding my laundry room and kitchen Jason from ServPro came and got everything right! From the first phone call to the last day when he picked up the equipment they were Super responsive and helpful. Jason went above and beyond to make sure we didn't get any mold. Thank you so much!!! read more

SERVPRO of Camarillo/Oxnard is AMAZING!!! For sure 5 STARS all the way! Servpro came right away as soon as I called and knew exactly what to do to solve my water pipe overflow and major water damage issue. Jason was great - very knowledgeable, professional, positive attitude and really cares about doing a job well done. Jason and Mike, the owner, came again 2 days later to follow up and to make sure everything was dry and totally fine. I completely trust their work. Price was very reasonable. Very professional and great to work with! Hopefully I will not have another issue but if I do Servpro Camarillo/Oxnard will be the first company I call. I would recommend them to everyone!!! Thank you! Karen Big Rock, Malibu read more

Stellar performance by this franchise in addressing the initial damage and remediation requirements caused by a water leak in the kitchen and adjacent areas of my home. Recommended by my insurance adjuster, Mike and his crew were on it the next day. Packed out entire kitchen, removed damaged cabinets/flooring, addressed identified mold issue and prepped area for restoration. Superb communication and customer service throughout the entire process. read more

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When I had to defrost my fridge, the repairman stated that the water would flow directly under the fridge. However, the water instead went right under my kitchen island! I called Mike and told him about the problem. Responded immediately and had Andres out same day just a few hours later. Andres was here for an hour doing different tests (moisture etc) to ensure no mold was around. Thankfully everything turned out just fine. Can't recommend them enough! A++++++ read more

When we discovered water on the floors in the bathroom and kitchen, prior experience with Servpro led us to call them immediately. Jason, the technician, was at our home quickly and determined the location of the leak, which floors were wet and set up fans and dehumidifiers immediately. Because of his experience, the damage was confined to the hardwood floors only, the bathroom vanity and kitchen cabinets were not impacted. Jason explained that he would work with the insurance adjuster and has answered all questions, taking as much time with us as we needed. We are very comfortable working with Jason and would not hesitate to recommend he and the ServPro team. read more

It is nerve wracking when due to a leak I can't live in my house, don't know what insurance will cover, and feel like everything is upside down. You can't believe what a difference it makes when you deal with Mike and his company. He checks in with you regularly, cares, and his team is not only extremely competent but have good energy and good attitudes. Amanda the team leader, and her group that packed up my furniture all seem to like each other and she made sure Everything went smoothly. She makes me feel like she wants things to go well for me. From packing up my computer with its network of wires, to saying supportive things even when she doesn't know I hear her, I just like her. Mike's mom, Patty, not only checked in on me, but did so right after she had cataract surgery and was heading home! She told me to leave messages for her at the office to let her know how I'm doing. Mike cares more about getting things done right away and following up with me, than I'd ever dreamed a company would do. He is a straight shooting, nice guy. I can't imagine going through this turmoil without his ongoing caring and rush to help and get things taken care of. Really above and beyond. He is keeping me sane when sometimes it is all overwhelming. All this while his staff are prompt, pleasant and skilled. This company is made up of efficient people who have good hearts. They don't pretend to care, the do. If you have a choice, especially if your insurance tells you this company is on the vendor list, CHOOSE these guys. You will be relieved you did. read more

Mike and Brooke are incredible! I had water damage and was unable to use water at my home because of a broken water heater and the only positive that came out of this was working with the Servpro team. They helped get everything dried so that the water heater company could come back and install. Because of them I saved money on hotel stays and got to be back in home faster. THANK YOU!! read more

Mike Nunes and team at servpro Camarillo bring calm to the hurricane force storm that is water remediation. Demand that your insurance allow for this excellent service provider as we had to fire the first team our insurance sent as they put my family at risk. They handled a tough job (including cleaning up the mess from the fired company) with true professionalism. They are truly there to help you and ensure the job is done right! read more

Well not exactly something you usually want to write about water damage that is but if you are ever in need of a professional company to help in such matters Mike and his company is who you need to call. Talk about old fashioned service and prompt attention including timely appointments and follow up. This family run Servpro is your choice for the 805. I will always use them and recommend to anyone I know who needs honest and thorough attention to any water damage emergency you might have. Hey these guys have been in business for over thirty years !!!! Highly highly recommend. read more

Discovered a huge leak coming through the roof and into my office and garage. Called upon Mike at ServPro. His team came straight out and cleaned up everything with the right equipment for the job. If you are looking for a company that puts the needs of their clients first and will explain what was damaged, what is recommended to correct the damage, and be prompt when arriving to make the repairs, Mikes team will leave you feeling confident you made the right choice. We had full faith in their 25 years of industry experience. Mike's team transformed a terrible situation into a prompt, seamless, affordable, and friendly restoration repair. Thanks again to Mike and Servpro of Camarillo! read more

We had an upstairs toilet leak through the night. By morning the kitchen was drenched with water. Damage already setting in. Our insurance Company dispatched Servpro. They arrived quickly that morning, Jaison and Kevin. They had the tools and resources needed to properly assess the water damage, set up some large fans/dehumidifiers and coordinated back with our Insurance company so they could perform the next steps. This is the second time I have worked with SERVPRO. I would recommend their service. Professional, knowledgeable and gets it right the first time. read more

Mike did our restoration after the fires. It was extensive and a lot to coordinate. His team of cleaners covered surfaces, ducts, vents, floors, curtains, rugs, outdoor demolition etc. Mike was very attentive, and responded to every concern and request that I had. My project was about 7,000 sf and complicated. He took the extra care to attend to items that were not even on my list. He always would check in with me regarding progress. I would highly recommend Servpro, and specifically Mike's team from Camarillo. read more

Michael is outstanding they were there immediately one hour after I had my flood they were there prompt cleaned up the mess done done done they are probably the finest considerate company ever highly rated thank you for being there for me in time of need Somis Farmer read more

So the owner took it upon herself to refute the facts as I provided them. To begin, it was not an elephant. It was a whale carved of fossilized walrus ivory. I could refute each one of her rejoinders -- line by line. There are so many reliable and trustworthy businesses providing this service. Stay away from this one. Don't waste precious time and money. read more

Mike and his team have been wonderful through this very stressful situation. We have water damage pretty much all through our home and Mike and his team were very thorough in explaining the whole process. They are very honest and knowledgeable. Highly recommend!! read more

These people are great! Sympathetic to the costumes, responsive, they know what they are doing and do it right. They work with your insurance company and do what they say they are going to do and do it when they say they will. I reccomend them highly if you have a flood like we did or any other type of emergency situation. Long time Camarillo company, family owned and operated. Simply the best! read more

From start to finish this company has been amazing. The equipment that they use and the professional people that are with this company are amazing. Mike Nunez and employees have helped us through our process drying out the walls and carpet. Thank you for the quick and amazing work to help get our house back to normal! read more

Had a pipe leak. Called Servpro of Camarillo. They came out and took care of EVERYTHING ! Cleaned up the mess, got dryers going, removed the soggy drywall, arraigned all the environmental testing & helped us understand every step of the process to get our lives back together. Robert was the project manager, and his service and dedication to his customers was outstanding ! He always returned calls, usually within minutes ! His communication was excellent, we always knew what was happening and what to expect. Servpro also handled the extensive move out / move back in process, and their crew were sensitive, fast, and very professional. The storage container was delivered and removed promptly. They run a 1st class operation, in all aspects. I would recommend their service to anyone who has any kind of damage to their home or business. read more

It was a nightmare for me when I discover the water problem in my laundry area. One of the water values broke and flood the area, water went through the wall into my bedroom. My insurance referred me to Servpro. Robert from Servpro called me set up a time and came over to set up all the equipment to start drying the carpet. He was very respectful, professional and understood my situation and what I was going through. Robert explained to me everything that needed to be done and answered all of my questions and let me tell you I had a lot. After a couple of days Robert, Jim and Mike removed my old carpet, and tiles cleaned both rooms, that was a lot of work, but they never complain of anything, I think they did such a great job on the cleaning. Patty and all of the office staff were very kind and nice every time I talked to them on the phone, and the ladies that came to pack and unpack all of my things from the bedroom were amazing and very friendly and polite, I just couldn't believe of how much they could lift!. I highly recommend Servpro if you ever have a water problem call them because "Servpro treats you like family", and they do 100% plus work to take care of your situation. Robert even went out of his way to go and buy me a gas line for my dryer because he said that the old one was not in very good condition, I couldn't thank him enough for doing that for me, like I said, "Servpro treats you like family". Servpro took all of my water problem and worries and resolved them, now I am a very happy customer. If my friends or family ever have a water problem, I promise you, I will refer them to Servpro. Lydia V. read more

Had a water leak in a rental property in Camarillo. I live in Colorado. The woman that called me said I was 'rude' to her. If they can not understand that people are upset at this time .......... I was not rude. I guess they expect you to kiss their backside. I was told I had to sign a form and email it back. I don't know how to do that. I told them that, they then hung up on me. The owner wasn't any better. These guys THINK that you work for them. I HIGHLY suggest that you take your business anywhere but here read more

I was so upset when I walked into my home 5 weeks ago to a giant flood! I had no idea what to do, and it was my neighbor who told me to call Servpro. I called Servpro in Camarillo. What a great company. They were sympathtic and kind and very, very professional. They explained everything to me, and then explained it again when I couldn't remember what they'd said because I was so upset. Robert and his crew were fantastic! They were very respectful and treated my home as if it was their own. When I called Patty to ask a few questions, she was more than helpful. While I hope no one ever needs their services, if you do, they are by far the best! I highly recommend Camarillo Servpro!! read more

I can't say enough wonderful compliments about this company! When my washing machine overflowed from my 2nd floor when I was gone for the day, my life was an absolute nightmare. My neighbor and insurance company referred me to Servpro. They have been a godsend. From calming me down on the initial call, arriving quickly at my home, setting up equipment and taking care of all 9 affected rooms, I am so glad I called them! All the office staff was extremely professional and communicated so well with my insurance and the techs (Mike, Rob and Jaison) helped immensely to get my home back to better than it was and communicating with my adjuster. No extra legwork on my end! I was hesitant about having people in my home when I couldn't be there but now I know I wouldn't trust anyone else. I have expensive jewelry, art, valuable, etc and not only was nothing touched, they even locked my front door every day and left me a voicemail telling me what was done and to arrange a time to meet next. Mike even fed my dog for me when I was home late one day! If you're ever in the unfortunate position of a home disaster with water, mold, fire etc, don't hesitate to use anyone else! They are now my regular carpet cleaning company and so glad I found a wonderful company with the most compassionate, trustworthy and efficient staff! Just hope I don't have another water damage in the future! read more