Crossroads can be a mixed bag. We had a significant amount of water come into the house and a fair…read morebit of drywall needed replacing, the trim and a fix for the problem (result of a HORRIBLE contractor that finished the deck). The mitigation part went great. Aaron is the guy that was in charge of that and we are happy with that part. Fast forward to having to BEG to get someone out here to deal with putting things back together (the drywall and trim). And that is where things went to hell in a hand basket. They sent a guy named Mike. Who is apparently actually known for doing horrible work that others need to come back and fix. The drywall/mudding was done so poorly a ten year old could have done better. The window trim wasn't even nailed down properly and was so uneven it's was unreal. The painter we are having do the painting came and took a ton of his own pictures to show everyone he works with how awful the job was done. So I sent pictures to the office at crossroads who agreed that yes, the work was unacceptable. So they sent Bobby-with Mike-so he could force Mike to repair his shoddy work. Well redo the trim is more like it. Then they sent another guy-Wes and a different Mike-and they have been AMAZING. Excellent work that they are taking the time to do right. I still do NOT understand why they continue to give work to the idiot Mike. I'll update with his last name if/when I find out what it is. The Wes and different Mike team are phenomenal but man do I regret letting the Idiot Mike in the house. So I guess if you want to/need to call this company make damn certain you are not getting the idiot Mike to do the work.

Currently working with Crossroads after a house fire, they have been nothing but amazing! They've…read morekept me in the loop the entire time this far and responsive to my needs as a homeowner. We will be doing the remaining of our restoration and rebuild with them ,and I wish I would have called them sooner.

Anyone wanting to use this company, message me, I have pictures videos to back up my review. We…read morehad a 35,000 insurance claim for the inside of our home which included extensive drywall work, lvp and hardwood installation, plumbing , painting. They had one person, Mike , with his son and cousin do all of it. Hardwoods became an issue-at least 20 different places with lippage, and gaps big enough to place credit card in, which I did to demonstrate how big they were, Chris/owner came out and refused to replace it. He opened door to our laundry room, I asked him what he was doing and asked him to close it, he proceeded to open and pointed down to a 20 plus year old transition piece of hardwood and said pre existing condition this is what you had before, meaning I should be grateful for what I have because our floors were showing age, told me I was being too picky and referred again to our pre existing floors. Next day, they bring in another worker who placed filler in the gaps, he had been doing so for 6 hours before we asked him to stop so we would have time to research long term effects of so much filler. Mike, installer, stated multiple times it was a manufacturing issue/problem with hardwoods and pointed to a huge pile of waste where it wouldn't fit together properly, when boss/owner, Chris Lazzelle came he back peddled on all of it, would not stand on his word of what he previously said, asked him why he changed his story, played the semantics game told us, "I said it was a manufacturing issue not problem." Are you kidding me? This is after he told us he left the bright construction light for us so we could see all the issues. We had to have transition strip from kitchen to living room replaced due to not matching three times, when I say didn't match, it was like black and white. Any issue with hardwood or hardwood steps was always met with we will fill it, I understand filler is used in all hardwood installs, but not to fill gaps that I literally placed a credit card in to show Mr Lazelle. What speaks volumes is the fact that the project manager coming on VERY LAST day of rebuild and stated "I'm just collecting information." WHAT, on last day?!?!? We Didn't even know he existed until he randomly started messaging my husband with appointments for cleaning and what not. This was our first time dealing with insurance and or contractors, PLEASE do your homework, we were too trusting!

Super friendly and easy to work with. Very knowledgeable in more than just roof stuff. Highly…read morerecommend this company. Local contractors that do wonderful work!

Everything was handled perfectly. My call was returned, my issue on my roof was done, they're very…read moreprofessional and really nice. And it was all done within one week. I recommend them and will use them again.

They did a great job with replacing my gutters and fixing the soffit and fascia on the house. The…read moreworkers were all very nice and professional. Everything was handled quickly and efficiently. all of my questions were answered in a timely manner and I was very satisfied with not only the work that was done but also the pricing. great company to deal with. I would definitely recommend them to my friends and family.

This company rocks! No hassle price, efficient, removed and replaced gutters. Came back a week…read morelater and placed gutter guards!

Ryan is very quick to respond and will do whatever you need. He even did pick up of furniture and…read moreappliances at reasonable rates. He removed flooring, replaced drop ceilings with Sheetrock and replaced kitchen cabinets. Communication is great and he's always on time. Would highly recommend!

Did not repair system and would not negotiate invoice, after we were forced to go to another…read morecontractor.

They mess up so bad. They will come back 20 times to fix up their fuck ups and still won't get it…read moreright

I am writing about my experience with Kitchen and Bath Gallery in Fairmont. For anyone needing…read morekitchen or bath remodeling or repair I would avoid them at all cost. Kitchen & Bath Gallery is extremely unprofessional, vastly overcharge, do shoddy work and refuse to fix their many mistakes. This is the worst company that has ever done any work for me. First off , they charge $100 just to give an estimate. I have never had any other company do that and I have had several doing work on our house since we bought it. They all gave FREE estimates. My husband and I had them to install 2 new toilets, a bathroom sink faucet, ceramic tile flooring in a very tiny half bath, install a shower head( which looks horrible and is an eyesore because of the shotty job they did), remodel our basement shower with tile, install an outside faucet, replace our kitchen faucet, install a non vented range hood, and a garbage disposal. We ended up having them come back several times to fix the things they messed up. First the shower they tiled: the shower floor tiles started coming up the first time the shower was used. They tried to blame us for getting the wrong tile when they never told us what to get in the first place. After several times of them coming out and putting more glue and grout down only for them to keep coming loose they finally told us what tile to get and they came back out to install it. The tiny bathroom where they tiled the floor had grout that was cracking so I called them and they came out to fix it. Well now the grout lines look like crap because he used a different color grout the second time and there is still places where the grout is cracking and coming out. I also told him about the shower head that they installed that doesn't work right and looks terrible. He said he took a picture and would send it to his boss who would get a hold of me about what they could do about it. He never contacted me. To put the topping on the cake. I was using the kitchen faucet when the entire faucet came off the base of the sink. We tried to see if we could fix it only to find that a part that would screw it down is totally missing. I got my instruction manual out to be sure and the part they show is not there so I have no idea how he rigged it on there but it is now off. I called them up hoping they could tell me what happened or come out to fix it since the piece that is supposed to be there is not there and he tells me that I will be charged for a service call. We decided if we were going to have to pay to have it fixed we would just call a professional since they had already screwed it and many other things up. We spent a good bit of money with them and we were not happy at all. I would look elsewhere for more professional people.

I had Kitchen & Bath Gallery help me design an entertainment wall in y family room in 2015. I was…read morevery pleased with the workmanship of the cabinets and Eric Carpenter, the owner, the owner was great to work with. I am now ready to remodel my kitchen and after reading the review below from Feb. 2020 I am hesitant to go back!! The company must have disintegrated quite a bit from 2015. Very disappointing.

We just moved into our new home in August of 2019 and with trying to move in and everything going…read moreon, the outside appearance wasn't our main concern. After the first of the year, when thing were managed better, we were able to start coming up with projects for the outside of the home. At the top of the list was getting the house and garage siding clean. We got in contact with Sparkle Wash and was able to schedule an estimate for the costs. After realizing that it was a great price for the amount we wanted clean, we got in contact with them and scheduled our cleaning date. They were very professional, informative, and timely when getting the work completed. Very pleased with their service and would highly recommend them!