Ship On Site

Geez, for a company that caters to all sorts of customer needs, they sincerely lack customer…read moreservice skills. Stopped in, was not greeted by either employee. The older Indian woman stared at me, the younger teenage girl barely spoke to me. If you both dislike your job, or working with the public, look elsewhere for employment. I was pleasant, despite not being given same courtesy. Very uncomfortable feeling to the entire environment.

I went to this location for my returns and they are very helpful. They helped me to submit my…read morereturns and packed it too for free.

Qwik Pack and Ship Wake Pointe Plaza

My first visit and everyone working there were extremely nice and helpful along with being…read moreprofessional. Will be using them for all my shipping and postal needs.

I had to send a fed ex pig out overnight. Unfortunately this location does not have Saturday pickup…read moreBUT the representative went above and beyond helping me find a place to go. She even offered me a box for free (which i didn't take) SO big shout out for great customer service even though she did not make a dime!

The UPS Store

4.3

(20 reviews)

My review was meant for the UPS store at 9660 Falls of Neuse. (Yelp won't let me correct.) :…read moreThey are very efficient at this UPS. I guess that could change with a change of personnel. But right now tbey are great.

I like this UPS Store in Wakefield Commons. It is easy to get in and out of the shopping center and…read morethere is plenty of parking. The staff are always friendly and welcoming here even if you are just dropping off a package. I noticed today that they also sell postage stamps if you would like to skip a trip to the post office.

Carolina Pack Ship and Print

I have been using Carolina Pack and Ship typically every week for mailing and returning packages…read moreand Reed and his team are always so welcoming and accommodating!! I am always so impressed with them! I typically avoid dropping packages off and going to the post office because it is usually a long process, but here it is such a breeze and they truly make sending packages enjoyable!! Highly recommend them!

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

Staples

2.6

(22 reviews)

Service personnel are both professional and courteous as well as helpful. Customer service…read morepersonnel seem genuine in their efforts to assist in every way.

had the best customer service at the TSA. The employee named Steve, made it fun and he got me out…read moreon time when I had an appointment to get to. He was very caring..

FedEx Office Print & Ship Center

2.3

At least in my experience, this shipping company has the worst customer service I have ever…read moreexperienced. I like doing things from the comfort of my home so I expect to be able to print out a shipping label. No matter what I did, the website would not accept my information. So I went to the local FedEx center to get a label and ship it. They told me that they couldn't print out a label for me so I had to go to Walmart to get it printed. The one in our local Walmart has rude and condescending employees. I told he employee this, he shrugged and said that he was sorry but their center doesn't print out labels and the store in Walmart was the closest FedEx that could. I went to the UPS literally across the street. The cost was the same but no hassle. I definitely do not recommend this company as a whole. They should take another look at their business model to make all of their centers customer friendly.

The manager of this store needs to work harder at customer satisfaction. None of the employees…read moreanswer the phone and it rings for longer than 5 minutes with no one picking it up. This tells me the employees are either instructed to not answer the phone or there is no requirement to do so, thus they do not answer customers queries. This all signifies to me that there is a terrible manager in place at this Walmart / FEDEX location who does not care about ensuring that families get their holiday packages. The regional manager or Southeast Reps need to be aware of these break downs in efficiency and people first customer service. Any number of customers who need assistance in the store can wait on line while a phone call is answered. If not on the first ring, perhaps on the 15th. Even a hello thank you for calling Fedex, can you please hold for just moment. No, nothing. Endless ringing. I mean, why even pay for a landline?

Craters & Freighters Raleigh

4.0

(5 reviews)

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.

Ship On Site

3.5

(37 reviews)

Excellent customer service. Makes shipping and returns easy peasy. Owner operated. You can tell…read morethey care.

The employees are always very helpful and friendly. Been here many times and i've only ever had…read moregreat experiences!

The UPS Store

2.3

(24 reviews)

The Wake Forest UPS Store is located in a shopping center anchored by Harris Teeter so there is…read moregenerally plenty of parking. The staff is sometimes friendly and it is a convenient location to use UPS services.

I have NEVER left a bad review anywhere before, but I hope this review brings attention to the…read moremanagement/ownership and they start doing something about the work culture there... Zero customer service skills. One employee not only had a flippant attitude but he wouldn't stop playing with his long hair. Sorry, I didn't mean to interrupt. Although frustrating, it was also comical and ridiculous. I've shipped from this store on/off through the years and always sensed the dismissiveness. So, If you care about how you are treated by a business, this is not the place for you.

The UPS Store

4.3

(20 reviews)

My review was meant for the UPS store at 9660 Falls of Neuse. (Yelp won't let me correct.) :…read moreThey are very efficient at this UPS. I guess that could change with a change of personnel. But right now tbey are great.

I like this UPS Store in Wakefield Commons. It is easy to get in and out of the shopping center and…read morethere is plenty of parking. The staff are always friendly and welcoming here even if you are just dropping off a package. I noticed today that they also sell postage stamps if you would like to skip a trip to the post office.

On Time Signing

4.9

(17 reviews)

Unika was right on time, incredibly friendly and knowledgeable...would absolutely use again!read more

On Time Signing is as the name describes! You get your documents notarized in less than 10…read moreminutes. Unika is very fast and super friendly and helpful with the entire notary process. All it takes is a quick email and she responded within 2 hours with a meetup time to notarize my documents at my earliest convenience. The fastest, friendliest and most convenient notary you will find in all of Raleigh. I highly recommend her and will be using her for all of my notary needs in the future which I do have a few in the near term future! Go with On Time Signing. You'll be very satisfied that you did! And if you like Bojangles you'll in for a treat!

PIP Marketing, Signs, Print

(6 reviews)

I've used PIP Printing in Raleigh for several of my banner and event brochures over the last year…read more I can always count on a quick turn around and a fair price. Their customer service is great I can expect an email quote within 24 hrs. most the time they are even quicker then that. They will send you a proof of your print job to approve before they actually print it, and let you know as soon as it's ready for pick up. My vinyl banners have turned out great! For my big print jobs I can always count on PIP and it's great that they are local. The staff is always friendly when I'm picking up my prints and double check everything with me before I walk out the door. If you are looking for a printing service give PIP a try, they also have a location in Cary that I've used who did not disappoint. I'm happy I've found a printer in the area that I can trust, thanks PIP.

Quick and efficient service, answered all calls and emails in a very short time. Provided a lot of…read moreoptions and feedback to make sure I was getting exactly what I wanted. Once decided, the job was done perfectly. Very happy with the products and the kind service.

On Demand Mobile Notary

(6 reviews)

We needed a car title transfer notarized. Iris was prompt in answering my call. She was pleasant…read moreand efficient in providing an immediate quote, right down to the mileage. She arrived on time for our appointment, and was warm, friendly, and highly efficient. We will absolutely use her again for all of our notary needs.

I was in desperate need for a notary last minute. I reached out to Iris and she responded quickly…read moreand within a few text back and forth I was scheduled. She arrived on time, she was very personable but she got right to work. Several other notaries responded to my inquiries but only IrIs conducted herself like a true professional at first contact and through the process. It makes a huge difference. I have saved her contact information because I could not imagine working with anyone else for notary services. If you are looking for mobile notary service in North Carolina contact On Demand Mobile Notary. Thank you Iris. It was such a pleasure meeting you and we "will" see you again!

Wake County Notary Services

(4 reviews)

Barbara and her team were prompt, well organized and good value. We had 8 documents and they…read morereviewed and notarized. We will reach out again for our future needs.

Fast and friendly service. Located wherever you need it to be…read more I would highly recommend.

Rock Notary & Consulting Services

Sandra is professional in every sense of the word: she is responsive, clear and concise in her…read morecommunications, punctual, and efficient. I love the fact that she speaks Spanish! The transaction was done in a few minutes and we were totally pleased. I appreciate the arrangements she made to accommodate us. I strongly and confidently recommend Sandra for any notarization needs you may have.

Sandra is amazingly professional and prompt; we could not recommend more. We were referred to Rock…read moreNotary & Consulting Services because we were unable to find a notary who knew how to notarize documents for children. We had multiple people tell us this can't be done without government issued IDs or they just didn't know how to do it. We couldn't have been more pleased when Sandra reached out to us immediately (on a weekend at that) and genuinely wanted to help. While she didn't have the immediate answer, she was quick to tell us that she would find the right path forward, and she certainly did. If you find value in your services being completed correctly, timely, and by someone who is great to work with, contact Sandra/Rock Notary & Consulting Services. You'll be glad you did.

Carolina Pack Ship and Print

I have been using Carolina Pack and Ship typically every week for mailing and returning packages…read moreand Reed and his team are always so welcoming and accommodating!! I am always so impressed with them! I typically avoid dropping packages off and going to the post office because it is usually a long process, but here it is such a breeze and they truly make sending packages enjoyable!! Highly recommend them!

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

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Nancy G.

0

9

0

1 year ago

The staff is wonderful. Very pleasant. The staff is always ready to help. Easy to find read more

Ship On Site - shipping_centers - Updated August 2026

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Mailbox Express Hub

I received great service at the Youngsville location. The clerk was friendly and helpful. I needed…read moreFedEx service and she helped me choose the best option. I recommend this business for shipping your items.

This place is amazing!! Way closer to my home than the UPS store and way quicker. They were so nice…read moreand super helpful while I was trying to wrangle my kids Definitely will be coming back!

Ship On Site

4.0

Service is really great!! The employees are very respectful and kind! They have all kinds of…read morepurchasable goods in the store. Affordable items that make great gifts. The only 1 tiny concern is that it smells like cigarette smoke inside the store. So if they are smoking inside the store that smells penetrates the items for sale. That's a turn off for me to buy an item. My suggestion is please don't smoke in the store. It's a big turn off!!

Delivery service is prompt and courteous. Never have any issues with shipping packages from this…read morelocation.

Qwik Pack & Ship

(5 reviews)

I've been here sooooo many times already. I don't know why it's taken me so long to write this…read morereview. Jermaine & his wife are very friendly and helpful. I've dropped off UPS packages here multiple times. They are able to take them if you already have the label, but they can't print the labels because they aren't directly affiliated to UPS. For that, you would have to go directly to a UPS store. They are reasonably priced for their other services, and I've used their shredding services as well. Their store is always clean and tidy. I've never had a bad experience here & highly recommend them.

Absolutely the most friendly encounter at the "post office" ever. They are really eager to help you…read moreand they WANT to help. Which is a big difference than having to help someone and wanting to help someone. They also have a ton of little gifts (soaps, key chains, ornaments, etc) so if you need something quick to send as a gift, they have it.

Ship On Site

3.5

(37 reviews)

Excellent customer service. Makes shipping and returns easy peasy. Owner operated. You can tell…read morethey care.

The employees are always very helpful and friendly. Been here many times and i've only ever had…read moregreat experiences!

Qwik Pack and Ship Wake Pointe Plaza

My first visit and everyone working there were extremely nice and helpful along with being…read moreprofessional. Will be using them for all my shipping and postal needs.

I had to send a fed ex pig out overnight. Unfortunately this location does not have Saturday pickup…read moreBUT the representative went above and beyond helping me find a place to go. She even offered me a box for free (which i didn't take) SO big shout out for great customer service even though she did not make a dime!

Custom Postal

(8 reviews)

I've been a customer for years and I love this place! Friendly, knowledgeable, helpful people make…read morethe difference. No matter how long the line, they are still much more efficient than our local PO's. And dogs are welcome too...!

Convenient place especially if you are like me never have stamps at home anymore. I had a large…read morecare package to send to my BFFL so I just put items in a box. The clerk at the store was so helpful she gladly labeled and posted my package. It's a great gift shop aa well, cute cards, baubles and treats. I'm so glad they are close by its easier than USPS.

Carolina Pack Ship and Print