Love this store. Fast, friendly, incredibly helpful service. The owner always answers my questions…read moreand gives good advice. He has all the materials you need to pack.

Excellent service! Jayson helped me with patience and courtesy. I'd set up my own FedEx account at…read morehome but was confused. He answered my questions and double-checked that I had all of my bases covered to send and receive back all of my immigration paperwork. He made a stressful situation SO much better. I'll definitely be back.

I have been using Carolina Pack and Ship typically every week for mailing and returning packages…read moreand Reed and his team are always so welcoming and accommodating!! I am always so impressed with them! I typically avoid dropping packages off and going to the post office because it is usually a long process, but here it is such a breeze and they truly make sending packages enjoyable!! Highly recommend them!

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

I went by in the morning to drop off mail in the drop box out front. The drop box was completely…read morefull with envelopes sticking out to the slot on the top. This was early in the morning. It's hard to believe they get that much drop off mail. I suspect the box has not been emptied in days. I tried to call their local number to notify them that the box is full but no one ever answers the phone. I made multiple attempts. After ringing for 4 minutes it will automatically disconnect the call.

Mail carriers, destruction of private property, leaving packages on top of my mailbox, waiting for…read moreregistered certified mail with an important document. She put a paper in my mailbox. The paper told me they tried to deliver, but was not home. I was standing at my door waiting for her. I complained directly to the manager of the post office. I believe no action on the mail carrier. Mail delivery is becoming risky when they take off with an important document, then lie, and this carrier came back with my document, and had a bad attitude towards me. She even told me she could not deliver because her mother's doctor called her! I then told her I was sorry to hear that. Then I told her my mother had passed away, and I had documents from my mother's attorney. I also told her that the documents were for her estate, and her lawyer needed ( from NY) for my signature so he could move forward. There was also a certified check in that envelope with a very very large amount of money. They hire very very lazy people. I would vote USPS for no longer being funded with taxpayers monies. In a heart beat. We've been victims of identity theft and mail fraud by a neighbor across the street. It took my husband almost a year to go through the entire web page to file correctly. Then the state authorities too. We hired a state known handwriting specialist to confirm who did it. Yes. We reported it to the local post office. We learned it was a dirty active duty cop, our neighbor across the street. The federal and state governments completely ignored and disregarded the crime committed against us! We have time and time again, gone to youngsville nc 27596 post office directly, and told them to please never leave packages on top of our mailbox. Never! And to please deliver the mail properly and legally. To no avail It seems like they hire people they know or just any warm body. Can someone please put in a computer that we have a thiefacross the street, and by rights, we legally deserve to have our mail delivery. Today, our home security system picked up the mail carrier, not bringing us anything, but used our yard to turn around. It is insane. Thank you, Lynne Friday Youngsville, NC 27596.

Geez, for a company that caters to all sorts of customer needs, they sincerely lack customer…read moreservice skills. Stopped in, was not greeted by either employee. The older Indian woman stared at me, the younger teenage girl barely spoke to me. If you both dislike your job, or working with the public, look elsewhere for employment. I was pleasant, despite not being given same courtesy. Very uncomfortable feeling to the entire environment.

I went to this location for my returns and they are very helpful. They helped me to submit my…read morereturns and packed it too for free.

The Post Office in Franklinton is very hard to connect with. They do not answer the phones and…read moretwice now I have scheduled package pick ups and they have drove right by the house. You cannot get ahold of them to have them come back. I have to drive them in myself even though it was scheduled and I have the receipt of the scheduled pick up. When I bring them up to the post office I get the usual response .. So sorry we had a sub today. Tomorrow will be better.

Visited this location as I was in the area I am usually in the Wake Forest location because they…read morehave a self-serve kiosk which is convenient. I avoid the employees at the counters since they are almost never pleasant. I was just driving by on my way back to the WFPO when I came across this location. Figured I'd give it a try. I walked in. It is a very, very small post office. Slow which was really nice! The clerk's name was Mary. She didn't even so much as greet me even after I said hello. Instead, she huffed and puffed as I was trying to send out a couple of boxes. There was no one waiting and she rushed me through the whole process. I wanted to say something but was afraid she would take it out on my packages. I couldn't believe her attitude but then again, it is the post office so I wasn't really all that surprised!! ‍

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.