Excellent customer service. Makes shipping and returns easy peasy. Owner operated. You can tell…read morethey care.

The employees are always very helpful and friendly. Been here many times and i've only ever had…read moregreat experiences!

FedEx to the rescue!…read more We were preparing for a grand opening in Wendell, and one of our activations involved a scavenger hunt with custom "golden tickets." I had ordered everything in advance and had it shipped directly to the site. FedEx showed the package as delivered and signed for, but once we started searching the mailroom, the package was nowhere to be found. Time for Plan B. Thankfully, I had the original ticket file. I sent it to this FedEx Office on Capital Boulevard around noon and requested a straightforward print job: color tickets, approximately 3 1/2 x 6 inches, printed on regular paper and cut to size. Nothing elaborate, but I needed them that day. By 6:30 p.m., they were ready -- and perfect. I had to drive into Raleigh from Wendell because there wasn't a convenient FedEx Office near the client site, but the trip was worth it. Pickup was quick, parking was easy right in front, the staff was professional, and most importantly, the finished product was exactly what I needed. No drama. No complications. They simply got the job done. I've always had good experiences with FedEx. It can cost a little more than some alternatives, but I appreciate the tracking and accountability, especially when I'm shipping or printing something important for work. When you're facing a deadline, reliability matters. And since I was already driving into Raleigh, I made a lovely dinner reservation afterward. Crisis solved AND dinner? I'll take the win! Thank you to the team at the FedEx Office on Capital Boulevard for helping turn a potentially stressful situation into an easy fix. Professional, efficient and dependable. I love me some FedEx!

Parker helped me yesterday! I needed to print just the first page of a document and it was super…read moreeasy. He was patient, kind and friendly. I hope you guys are paying him well he definitely deserves it! He was organically friendly and my process was quick and painless. I will return here if I need to no doubt about it. He was amazing.

The Wake Forest UPS Store is located in a shopping center anchored by Harris Teeter so there is…read moregenerally plenty of parking. The staff is sometimes friendly and it is a convenient location to use UPS services.

I have NEVER left a bad review anywhere before, but I hope this review brings attention to the…read moremanagement/ownership and they start doing something about the work culture there... Zero customer service skills. One employee not only had a flippant attitude but he wouldn't stop playing with his long hair. Sorry, I didn't mean to interrupt. Although frustrating, it was also comical and ridiculous. I've shipped from this store on/off through the years and always sensed the dismissiveness. So, If you care about how you are treated by a business, this is not the place for you.

My review was meant for the UPS store at 9660 Falls of Neuse. (Yelp won't let me correct.) :…read moreThey are very efficient at this UPS. I guess that could change with a change of personnel. But right now tbey are great.

I like this UPS Store in Wakefield Commons. It is easy to get in and out of the shopping center and…read morethere is plenty of parking. The staff are always friendly and welcoming here even if you are just dropping off a package. I noticed today that they also sell postage stamps if you would like to skip a trip to the post office.

We needed to return a purchase, and the merchant said we had to use FedEx. They gave us a mobile…read morecode to scan and said to bring the package to this location. We've done this a lot with other shippers, and often they just want the product, not even a box. So we packed the merchandise in the same plastic bag it came in, without sealing it. The counter staff (who were very nice) said it needed to be sealed. "That will be $1." Seriously, they charged us $1 for a single piece of cellophane tape. That's the last dollar I will ever spend here. With that kind of cheap attitude from the owner, they're not worth patronizing.

I have driven past this area before but have never noticed this store. There is no sign from the…read morestreet to let you know that it is in the shopping plaza. It is located next to the Food Lion and behind the Sheetz gas station. There is shared parking in front of the business. I stopped in to drop off a Fed-Ex pre-paid package. The store was clean and had a variety of shipping supplies inside. According to the advertisement on the exterior of the business they offer copying services, faxing services, USPS services, and stamps. When I checked in on Yelp a coupon for 10% popped up. The clerk was friendly and made sure to ask if I wanted a receipt while dropping off my package. I would go back if I was in the area and needed any of these services.

My first visit and everyone working there were extremely nice and helpful along with being…read moreprofessional. Will be using them for all my shipping and postal needs.

I had to send a fed ex pig out overnight. Unfortunately this location does not have Saturday pickup…read moreBUT the representative went above and beyond helping me find a place to go. She even offered me a box for free (which i didn't take) SO big shout out for great customer service even though she did not make a dime!

I visited this store today (1/16) and Mr. Spencer Turpin walked the extra mile arranging my…read moreshipment to fix in the intended box for Amazon. Saved money. Very professional staff in charge. I do recommend this store which is very well located. I Bencomo

always helpful, thank you Spencer and Katelynn. They helped me print a return label. I always come…read moreto this location.

I was only a week out from my own wedding overseas when I realized my passport was expired, when I…read morewas sure it was not. After months and months of planning, reservations, research, spending, and family and friends booking flights and lodging... I was about to be absolutely crushed with shame and embarrassment at being unable to attend my own wedding. I still don't completely understand how I missed such a basic requirement, thinking my passport was valid for the better part of a year! I rushed online to research some kind of solution, believing I was simply f-ed, and Legal Passport was an option. I contacted them and worked with Paul, and the same day he had me on track to put my documentation and authorizations together, ship overnight to his courier team, an appointment at the regional agency for an urgent passport (I do not live in a state with an agency and would have had to flown to one, assuming I could get an appointment). I found out this disaster was the case on Saturday, had the documents with Paul's team on Monday evening, the passport processed completely by the government by Tues evening, and the passport in my hand on Friday with 5 days to spare. Really incredible. I have read reviews that Paul is rude or otherwise unprofessional. This was not my experience. He can be sharp, but it is because he wants perfect execution of what you need to put together and send so that there are no hiccups and you receive your passport. Every hang-up will be a delay and reduce your chances. He is not a magician - the government can simply take a long time or have an issue with something minor that you missed. He was extremely responsive to me on call and email and took sometimes 8 calls from me in a day. I also imagine he is dealing with a ton of very stressed people looking for an instant fix to an issue. Paul and his team helped me avoid what would have been an absolute catastrophe both financially, emotionally, familial-y. Thank you so much to you and your team. I highly recommend Legal Passport.

I've been a customer for years and I love this place! Friendly, knowledgeable, helpful people make…read morethe difference. No matter how long the line, they are still much more efficient than our local PO's. And dogs are welcome too...!

Friendly, helpful, honest, professional and reliable! I…read moreHave used we for the last four years and have never, ever had a problem! They are the best!

Great to do business with!! My Ipad ended up at a hotel in Kenly, NC and I in Pennsylvania. The…read morehotel would not ship it, they would not drop it off at a shipper, I had to find a place that would go there pick it up and ship it! Ken handled everything shipping it to me in Pennsylvania all for someone he did not know or do business with. He drove 20 miles each way just to pick up my Ipad and return it to me! And his price as more than reasonable! Great job and I really do appreciate all of your efforts.

I had a very disappointing experience at this UPS Store, largely because of an employee named…read moreJavier. My 78 year old father accompanied me while I was trying to print some important medical documents. It was my first time visiting this location, and I was having difficulty with the printing process. When I politely asked Javier for assistance several times, he was dismissive, condescending, and unnecessarily rude. At one point, he even laughed in my face. My father witnessed the entire interaction. After we left the store, my father told me that he had experienced the same type of disrespectful treatment from Javier in the past, which is why he stopped coming to this location altogether. It was disheartening to hear that this behavior appears to be a pattern rather than an isolated incident. In contrast, Tashara was exceptional. She was patient, courteous, professional, and genuinely kind. She treated us with respect and provided the level of customer service every customer deserves. Employees like Tashara are an asset to this location. I sincerely hope management addresses Javier's behavior because no customer, especially elderly customers seeking assistance with important medical documents, should be made to feel belittled or mocked. Tashara deserves recognition for her outstanding service.

I come here a lot. The service is always quick. I park at the Dollar Tree & walk over because the…read moreparking in front of the store can be chaotic due to Planet Fitness customers. I've never had to wait a long time. The people there are friendly for the most part. They scan my QR code & send me on my way. That's all I care about. Fast and efficient service. :) They also offer po box rentals, packing, and shredding services. I'm definitely going to go back.