Excellent care for the residents and the families, awesome staff, awesome administrators, welcoming…read moreatmosphere

River Rock is such a great place! Owners, management & staff are all top notch. I feel so good…read moreabout the care my mom receives here. They also are great about keeping their residents busy with activities. I cannot say enough good things about River Rock!

While my mother is no longer with us, I was so incredibly grateful for Elesio and her care team…read more The time was crazy difficult, she initially entered for skilled nursing rehab, later was medicaid bed, hospice, then, well passed. Every person we interacted with were amazing, kind, professional, compassionate. My mom was a high maintenance client, but they were firm but friendly. I will forever be grateful for the team at Elisio that made those months that were stressful and scary...for both of us, bearable. The receptionists upon entering the building, always bright and bubbly, always on point, juggling residents, visitors...all the things, with smiles and amazing energy. The NAC, CNA's RN's, rehab personnel, and the case managers, ....so kind and knowledgeable, I had incredible conversations with accounting - never a fun call, but they just worked with us, helped us, guided us, and were truly there every step of the way. Nobody wants their family member in long term nursing care. It's hard, but sometimes there are just no options, and Elisio was absolutely the best option.

My husband and I live in one of the six-plexes on the eliseo campus and just love it here. It is…read morealmost a year, and the friends, the amenities, the care and kindness are wonderful. We are so very glad we made the decision to move here, and so are our adult children, who feel confident that we are safe and well.

Tried to get a hold of someone regarding my mom's care. But either no one answered the phone and…read moreeven though I left messages no calls back

First off the care staff is fantastic. they are worked too much and there are too few of them. But…read morehave always taken care of my parents. The kitchen is a joke. A facility like this should not run out the dinner special. Today both were out before dinner was over. they often run out of stuff. bread? butter? tarter sauce? Who wants fish and chips with out tarter or any thing. They show all this fancy food on the website but that is a joke also. The chef can not figure out how to cook for this type of place. This kitchen things is on going. Residents should never be turned away when they show up just before 6. Stupid.

In my professional job, I have referred multiple families to MMG because of their quality of…read moreservice, compassion for the families, and their sincere dedication to the children they work with. Their location made it convenient, especially for military families. This company is an absolutely wonderful resource to have in our community.

MMG therapy has been amazing for my son. They listen to the parents' concerns, while advising what…read moreis in the best interest of the clients they serve. My son since coming to OT at MMG has shown appropriate pretend play with food, animals, etc.. and has even gained confidence to climb up stairs, and go down slides/ swing on swings - these things were all iffy to him before. With the guidance of speech therapy, we are seeing growth, and I really appreciate them not leaving any rocks unturned. I am confident in their approach, and I highly recommend this facility .

Our family has been working closely with Lisa from Caycare and we are so greatly appreciative of…read morethe incredible help we have received. We could not have navigated this most difficult time without the help and support Caycare has provided. We always receive a timely response to our many, many questions and have received references for services we didn't know existed and have benefited greatly from. We were able to place our parent in a assisted living situation where he so well taken care of in every way. Caycare provided us several options for places to tour that met all of the criteria we had requested. We just feel so supported and truly cared for by this incredible company and team of people. Thank you from our entire family for allowing us to provide the best care for our father.

I work in the field of Long Term Care. We do similar work as CayCare, but for clients who are on…read moreMedicaid. They responded VERY quickly to the MANY emails and texts I sent. Every person I worked with was VERY professional, understanding, and kind. I literally don't know what I would have done without them! I have been working full time and trying to secure an Adult Family Home for my mom...AND trying to work with the hospital and nursing home. It was absolutely CRAZY. The very first AFH CayCare referred us to is absolutely perfect for my mom. I will forever be grateful for CayCare's knowledgable, professional, and caring staff!! Thank you for everything!!

Doctor Themelis is so kind. He's really good with our son, and always has a story for everything!…read moreWe love it here

Dr. T and his staff are compassionate and knowledgeable. They take their time, answer all your…read morequestions, and clearly love children. All four of my kids see Dr. T and we have always been pleased. I recommend Pacific Pediatrics every chance I get!

A fantastic experience! The team at CHWA is supportive, professional, and truly cares about…read moreproviding the best for the clients. It's rewarding to be part of a company that makes such a positive impact on families. Highly recommend!

My husband was there for 10 days after a hospital stay. There are pros and cons…read more Pros Building is clean with no institutional smell. Staff is attentive and very pleasant PT and OT were very good and made sure they gave my husband the attention needed to regain his strength Cons Parking is horrible. I spoke to the Administrator about when I saw at least six staff members parking in front rather than around the back so there was no room for visitors, He was almost rude and pretty much stated it wasn't his problem. Food was less than stellar. They were supposed to take orders so you didn't have to eat the meal of the day, sometimes that happened and sometimes not. Way over salted but when my husband mentioned that he was told they didn't salt anything. Might want change who the food is sourced from. Beds were so uncomfortable according to my husband. Activities were not something most would want to participate in, It was better than some but there is still room for improvement and if the higher staff members don't see a problem then nothing changes

The only reason I am giving one star is because a zero or negative rating is not an option…read more My 94-year-old mother was admitted to Avamere Transitional Care of Puget Sound on a Saturday evening with casts on both arms extending from her fingers to above her elbows. Upon arrival, she was served a meal consisting of a hoagie roll with two very thin slices of turkey, a piece of Kraft cheese cut in half, cold fries, and fruit that was unrecognizable. This raised immediate concerns about basic care and nutrition. The goal of short term rehabilitation is to help patients regain strength, improve their health, and return home to their normal activities. Unfortunately, our experience was the opposite. My mother became weaker with each passing day. Given her condition, it should have been immediately clear that she required assistance with basic tasks. However, it took until the following day for staff to recognize that she was unable to feed herself. When assistance was requested for toileting, a CNA stated in front of me that my mother could use her diaper and would be cleaned later. This appeared to be standard practice, as she was frequently left in bed until the afternoon and not regularly assisted to the restroom. As a result, her hygiene declined significantly. A physical therapist later expressed concern about her condition, noting that at 3:30 PM she was still in bed and had not been properly cared for. Communication throughout her stay was extremely poor. There were constant staff changes, and no clear continuity of care. Nursing and physical therapy appeared to operate in separate systems with little coordination. Despite multiple requests, we were never able to speak with a physician at any point during her stay. During this time, my mother developed pneumonia. We have since moved her to another facility. Within the first 30 minutes of her arrival at Orchard Park, she received more care and attention than she did during the entire two weeks at Avamere. I fear for patients who do not have an advocate, as they may be left with little to no care. Overall, the level of care, communication, and coordination fell well below expectations.