Though the store was mostly shoes, I was gravitated on my visit at this store just going through…read moretheir shirts and pants on the rack. The prices were a bit fair and the staff were really friendly. It's a really clean store that didn't get too much foot traffic but it's a decent place worth checking out

I purchased some authentic vintage avalanche jerseys and although it can be scary this day and age…read moreordering things through social media, I can 10000% vouch for the professionalism and timeliness Tribute Kicks Vintage is. they were professional and made sure that all things were in order and answered any questions and concerns I had. my jerseys came clean and in excellent condition and I'm very satisfied with their selection and service. 10/10 would recommend!!!

Red Wing shoes are amazing. No one is going to argue that. It's more the store that is off. Some of…read moretheir shoes don't have prices and the employees don't want to even look them up in the computer, which to me is mind-boggling as how they want to sell shoes. I got a feel attitude vibe.

From the owner: The Ultimate Fit Experience is at your local Red Wing Store. Years of innovation have led to an…read moreexperience that gets you in the perfect pair of work boots. When you step into the store, the whole experience is engineered and built for one person--you. Your Red Wing Ultimate Fit Specialist will help you build a fit system tailored to your specific needs to keep you supported, comfortable and safe--all day, every day. We also offer comprehensive care after your boot purchase, including complimentary oiling and lace replacement for as long as you own your footwear, plus convenient access to minor and major shoe repair. To learn more about the Ultimate Fit Experience, visit us today!

Stopped in yesterday to purchase running shoes for my oldest daughter. I honestly had no idea this…read moreplace existed. It was nice to have someone knowledgeable to help us find the perfect shoe. I'll definitely be back for myself and the rest of my family!

All of the employees here have the most genuine willingness to help each and every customer to find…read morethe perfect fit! The one-on-one attention really helps to make your foot issues be heard and solved!

This store started like thirty years ago, trying to bring mountain culture to Iowa. I'd say…read morethey've succeeded and are definitely the go-to for any outdoor retail needs in the area. They've got the big brands like: Patagonia, Marmot, North Face, Columbia, etc. When it comes to apparel that will withstand a trip to the Alps (or who are we kidding, a January in Iowa City :D) they've got you covered! Five floors of retail ranging from -- apparel, footwear and equipment. Items for boating, fishing, cycling, skiing, running, golfing, hunting, climbing-- almost anything you could do outdoors, they have something for. For as much as they have in the store, you'd expect it to the be cluttered. But it is very easy to get around and find what you're looking for. They did a great job organizing items and utilizing each floor of space. (*There are a lot of stairs! You've been warned.*) I can't say I frequent here often, but when I do-- I leave with what I came for. Pricing is fair but I honestly go straight to the sale rack when I'm here. (I've always been a fan of the sidewalk sales during the summer. Always finding a new pair of shoes at a great price!) Staff is VERY knowledgeable and welcoming. The location is stellar, with the ramp right across the street.

Active Endeavors can definitely be a pricey since they carry all of the high quality name brands…read moreyou seek when you're gearing up for an outdoorsy trip, but their sales staff is excellent, and if you plan accordingly (aka try to buy things off season) you can find some absolutely wonderful deals. For example - last winter I spilled battery acid all over my NorthFace winter jacket - the kind that goes down to your ankles. BUT it happened just late enough in the winter that Active Endeavors was gearing up for one of their annual sales, and guess what? I got a replacement jacket for nearly 50 percent off. Huzzah! It was a win for me because I got a new coat, and I had the opportunity to support a local business, which I love doing. Active Endeavors also has a killer shoe selection - I'm not sure if people know this, but it's worth checking out!

In the market for a new bat, so we popped in today. Everyone is always helpful and knowledgeable…read morethat we always come back for equipment for all the sports. We settled on a bat after swinging a few and getting feedback from someone in the softball department.

How have I never reviewed Scheels?…read more I am grateful to have this location. With two kiddos that are active in a lot of sports, Scheels has come to the rescue a time or two. (Specifically, when I realized my son didn't have an adequate batting helmet for baseball mere hours before his first game of the season. I was able to order online and pickup no problem. He is insanely proud of his golden helmet, might I add.) This location expanded during the pandemic and has a ton! Hunting, biking, fishing, skiing,... a robust Iowa Hawkeye apparel section... shoes, apparel-- you name it! Honestly, my favorite spot to shop Scheels is online. I got some amazing Fornia clothes on clearance. My blazer I got is legit one of my favorite things and I spent less than $10-- what a steal! I also got some great Mud Pie Christmas decor super cheap online. It's open daily, parking is a non-issue. Staff is always so friendly and knowledgable. As I mentioned above, don't forget to order online easily for pickup.

Kohls hired a company called the retail equation. This company has convinced Kohls to deny returns…read morethat FOLLOW THEIR POLICY. I personally have never returned anything without a receipt and on time. Suddenly they said I couldn't return a DEFECTIVE purse, ordered online, with receipt. I DID NOT get a verbal warning. In the past couple of years I shopped for my elderly grandmother, my two kids, myself, my husband so maybe use some critical thinking skills when you look at a list of returns......maybe they are for multiple people in a family. I admit, I did things like purchase 10 pairs of shoes so my 95 year old grandma could find a pair that were comfortable. I did the same for clothes. I told the cashiers exactly what I was doing. I also admit I returned 9 pairs of shoes and multiple items of clothing and explained to the cashier why. My grandma can't go to the store like so many others that are home bound, so congratulations you have made it harder for the elderly to get things they need from your company!! Shameful! I also did the same for my mom who had Alzheimers. Some of my returns were because I received dirty and /or defective stuff from orders online. Lack of packaging is why for most. Delicate items like bras came snagged and dirty thrown in a box. I received sizes I did not order. Do you expect me to keep wrong sizes? I did order some things on accident because the items were in my cart. My bad! I pointed all of this out when I returned the items. How exactly are we to shop online without having returns when the store doesn't have it to try on or to look at colors and styles? I am now stuck with a DEFECTIVE purse. How is this even a business tactic? Who would think it is a good idea to not allow valid returns abiding by the company policy? Customers won't go back concerned it will happen because no guidelines are provided. Kohls refuses to tell customers how many VALID returns are allowed which is extremely unethical. I did the dispute process which is a joke. Kohls confirmed I had too many returns. How many is too many.....no one will ever know. Are you forcing customers to keep merchandise to increase revenue? That is sure what it seems like because I am not a criminal or committing fraud.

On April 18, 2020 (during quarantine and this store was open for pickup orders) I ordered a Dyson…read moreBall Animal 2 Upright Bagless Vacuum for $423.99. I ordered the product online and picked it up at the Coralville Kohls location. My order was ready for pickup 1 hr and 34 minutes later. I was excited! I told the guy to place it in my back seat. I went home and placed the box near my door. After eating dinner and relaxing for a bit, I noticed the box was disfigured. On one side it wasn't professionally packaged. The box seemed like it had been used or ripped open before. My gut instinct was, "please god, don't let this be a used product!" It sure was. I was angry and so many emotions ran through my head. I could not believe it! I started opening the box to find the whole product not professional wrapped or organized in the box. It looked like someone used the product and placed it into a big bag and stuffed it into the box. The Dyson cleaner head had human hair and debris attached to it. The body of the vacuum looked used and not clean. The Dyson bin had dirt and other filthy stuff in it. I couldn't unravel everything as I was totally disgusted and pissed off. This product was a lot of money and they gave me a used one. This was BAD customer service. I called Coralville Kohls location since that was where I picked up the item. I told them they gave me a used product. The guy said they couldn't exchange the item because the store was closed and I could return it when the store opened (which was pending b/c of COVID19). I told them, they were quick to accept my money for the purchase, why couldn't they exchange it for a different one. I got nowhere and they were not empathetic to the situation- another sign of bad customer service. They didn't apologize on behalf of Kohls when this product was at fault. I then tried customer service support online and on the phone (the Kohls corporate number), which both took over 30 minutes to get a person. The online support took 32 minutes and the phone representative took 44 minutes. The online support woman reiterated the same statement as the Coralville guy about returning the item when the store opened. Her responses were really slow, like 5 minutes to respond. This was another example of bad customer service from an online feature. It was a long wait to get a representative online, and then they reply slowly. It was also difficult for her to provide clear and understandable answers. The woman on the phone ended up hanging up after being on for 4 minutes. I had to wait 25 minutes to get someone on the phone again. Whether it's a faulty phone system or rudeness, it's still bad customer service. This time around, it was a different woman and she helped a lot. She was able to send a UPS guy to pick up the product and then issue a refund on the product. I was happy that we started the process of issuing a refund. May 6th, 2020 was the 10th business day since Kohls received the product (doesn't include shipping/receiving which was 3 business days) and quarantine was still taking place. I still didn't receive my refund of $423.99. I called customer service and waited 42 minutes. The guy stated that my refund wasn't completely done so it never went through. I was really upset. He put in a new request and said he would flag it so the reimbursement people can see it and process it quickly. I received my refund three days later. Through this experience, I've learned that Kohls customer service sucks and they don't put the customer first. They can improve their customer service by addressing some of the topics I mentioned above and the wait time. Also, shame on the Coralville Kohls staff who took advantage of a customer during the pandemic. I hope no one has to endure this type of experience.