This business needs to be taken down bc its no longer open anymore!! It happens to be a private…read moreland line now!!!

This place always has the most helpful staff. You're greeted when you walk in and they are so…read morefriendly. With so many shoes I thought I would have a hard time finding my size but the guy was close by to help. Price was very reasonable.

From the owner: At Shoe Dept., you can find brand-name shoes, the latest trends, handbags and fun accessories at…read moreaffordable prices for women, men and kids. We're a family-friendly footwear store with 1100+ locations carrying well-known brands for everyone such as Hey Dude, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

I went to this store and was having a hard time because of the shipping company that they use for…read moredeliveries and was assisted by a gentlemen there named Anthony. HE WAS WONDERFUL. He took his time assisting me was VERY courteous and friendly. He made me STILL want to shop there even after all the other stuff that had happened. I am not sure how long he has been there but he most definitely needs a raise. I also want to add that when I originally ordered the shoes he was the salesperson that assisted me and when I came back in he recognized me spoke and really made me feel welcomed even though I was coming in to gripe.

Always great deals and styles In the store. Tammy and Maleny are the best help I've ever had. They…read moreboth knew what they were talking about and know their products!! I'll always come here to purchase my shoes!!!

Wow, it's been a long time since I've witnessed such poor customer service, especially from a…read moremanager. I have a big family and we've shopped at Famous for years. I brought in an even exchange from a purchase my Wife made 30min prior. The Manager who was helping us seemed confused calculating simple math, refused to look at the receipt and acknowledge she was charging $10 more for the exchange. She became visibly upset and disrespectful. We paid the extra $10, but next time i'll wait for anyone else to work with but this person, or I'll just save myself the hassle and shop elsewhere.

Went in yesterday to get some work crocs that I saw online. On the clock shoes. Came in and the…read moreperson working there greeted me. I was the only person in the store. I asked where the croc were and he pointed and tried to describe where they were. I went to where he seemed to be saying and couldn't find any of the shoes I was looking for. I can hear the person working there talkin on the phone. So I thought I would wait. Finally I walked Over to the counter and asked if they had any of the shoes I was looking for for and they showed me where some of the work shoes were and then said they do not have and I would have to go to a bigger store. I said it shows they have them online. Nope. Sorry

Great service! They were very helpful with ordering boots from another location. Also, their…read moremembership is very hassle free.

The service here was very lacking. BAD! The employees just stared at us then sat back and scrolled…read morethrough their phones. They rolled their eyes and acted like we were wasting their time at checkout. Based on our experience we would say they need more customer service training ?? I've been to boot barns all over -from California to Texas and I've never been treated like that. Will not be coming back to this one is Athens.

I love how Race Street is evolving into an eclectic strip of small businesses. Laced Connection is…read moreone of those - a niche sneaker store brimming with variety to satisfy the masses. Compared to other sneaker stores I've patroned the prices are what you would expect for resale. Where LC stands out is the customer service. As a female, it's important to me that I feel safe and unpressured when I'm shopping - and that I'm not manslpained to or tried to take advantage of because of it. Sneaker stores are usually run to accommodate a specific demographic, so I don't always feel welcomed as an older female. That is not the case here as I'm always greeted by a friendly face and left to peruse without pressure to purchase. Obviously, they will help if needed, but you dont feel like you're being swarmed like at a car lot. Follow the IG page for sales, giveaways, and events where you can snag a deal.

Hours are wrong, they are open when they feel like and close whenever they feel like. Unprofessionalread more

Love the store. Very nice, but pricey. It would wonderful if they carried narrow shoes for ladiesread more

Meh. If you want to spend money like a Tylerite and look exactly like every other Tylerite it's…read morenot bad. Nice stuff, expensive...but not outrageous, store is a little overcrowded, service is average.

" Terrell Outlet Manager Kristen" MADE ME FEEL LIKE A CRIMINAL! Please note: This is lengthy but…read moreimportant. I recently purchased a pair of AirMax from this location and the airbubble popped on the left shoe. I am not sure what happened, but I cannot see any hole or visible damage to the shoe. If I had to guess its probably weight related. I am not the most athletic guy despite my choice in athletic shoes lol. Ok here is what happened, I went in today to purchase a new pair of shoes around 1:00pm 9.9.2022. I was greeted by one of the associates who very professionally asked me if they could help? I stated yes I am looking for a new pair of shoes and explained my shoe situation. Never once did I mention or ask for a refund, however the associate mentioned that since the shoes were not that old that I should speak to the Manager and see if there was anything they could do, after all what could it hurt and I just paid $160.00 for these shoes. A few minutes later, I was met on the aisle by Kristen one of the Managers on duty. She asked me how she could help so I explained the situation. I could tell by her body language that she instantly was looking for a way out of the situation. She asked me to take of my shoe so she could inspect it. I said ok no problem right here in the aisle with customers she said yes. What she didnt know is that these are my work shoes, I wear them 12hrs a day and they could be stinky. But I took the shoe off and handed it to her. She looked at the shoe and instantly stated are you sure you bought these a month ago, it looks like the tread is pretty much gone? I stated yes and that my job requires me to stand and walk for 12hrs a day around 7-10 miles daily. She stated that she did have the ability to refund or exchange the shoes but it was up to her descretion. At this point she is making me feel like I am trying to manipulate her or that I purposely sabotaged the shoe to get a new free pair. She asked me what where I worked and I stated a warehouse here in Terrell. She then stated dont you know your not supposed to wear these type of shoes in a warehouse, that you could have stepped on a nail or anything could have happened. I kept thinking about how I was not the one who brought up speaking to her and that it was just a recommendation. I was made to feel like a criminal who somehow was trying to mastermind this plan to swindle her Nike outlet for replacment shoes. As I stood there with my Gift card for Nike inhand that I won in a raffle from my job, I just wanted out of the situation. Kristen stated let me call my hire up's and see if they are willing to do anything for you. I dont think she noticed that I was only one aisle over after a few minutes and I overheard something along the lines of " People always trying to get something for free". Kristen locates me shortly and states that she will not be able to help me because she doesnt believe the bubble popped from normal wear and tear or that the shoes were only a month old. I was done with the Interrogation at that point so I just stated thank you and left the store. Seemingly unaware of how she just made a customer feel, super embarrased as all this took place in the middle of the store. It was obvious she was gleaming in victory and pleased with Superior Managment Skills. I wanted to run out of the store as fast as one popped AirMax could take me. I feel sorry for her associates and if she reads this I hope she doesnt take it out on the one associate that tried to help me. He was the only reason I debated on not writting this review. If your wondering what my shoes looked like, I have attached a picture. Note that the shoe strings are still tied the same as when they were purchased one month ago. Respectfully Rusty Cobb

Disappointed, would never go there again, 0 star for this Nike store, and this place should be shut…read moredown, because they don't do business, they only do profit I guess, most of the racist people working there, especially two store Managers Juan and "Jenny" , they refused to follow the Nike 30 days return policy, also threatened me to take my staff out of the store, wow! Really! Are those people actually working for Nike? I believe they just ruined the Nike reputation on customer service. They told me that if you buy an item in 5, they do not take return for that, I was confused as hell, I read the Nike return policy again and again: Whether you shop on Nike.com, in any of the Nike apps, or at a Nike store, we provide you 30 days to take your Nike and Converse purchases for a trial run, confidently knowing you can return any item (some exceptions apply) for any reason within those 30 days. That also includes custom Nike By You sneakers. After got kick out by the Manager Juan, I immediately drove up to the Nike Allen premium outlet, do the return with same items, the employee there process my return right the way and without even ask a question. Wow Nike! Please investigate the store in Terrell, enforce the Nike return policy, instead of treating people differently.

Great selection, really clean store and the employee was very nice and available if we had any…read moreneeds. Nice selection and full inventory in all styles and sizes. I couldn't make up my mind so I walked out with 4 pairs of sandals.

I love famous footwear it is amazing anyone who tells you otherwise is ridiculous they offer the…read morebest deals. Who else does buy one get one half off with a 20% coupon. No one I will tell you that! By far the best shoe store ever!