Absolutely HORRIBLE customer service. They refuse to stand by what they sell and refuse to work…read morewith you if you have an issue. I've bought many shoes from them over the years but the moment I had a problem (my daughter's Birkenstocks fell apart in less than 2 months) they absolutely refused to h

One of the workers kept following me yet when I needed help she didn't want to help. Told her what…read moreI needed and size and she walked away didn't say anything just circled the isles around me. She made me uncomfortable I stopped looking and went home.

I visited the Fashion Outlet Mall the other day and discovered that this store had opened since…read morelast time I was there. Well atleast I hadn't noticed it last time. If you like Van's, this is definitely the place for you. I've been shopping for summer shoes so have been in several shoe stores over the last few days. The prices here were much less than other stores. Not just regular retail stores but other stores in the outlet mall. One pair I liked was $29 and the closest price elsewhere was $10 more, most other places atleast $20 more. Plus they have a great selection. Only negative is sadly they're in a dying mall. Check them out. 2022-32

Ophelia is an amazing seamstress. I would highly recommended her for any of your alteration and…read moresewing needs.

Amazing seamstress and Tailor. Ophelia and her daughter can do everything. Highly recommend this…read morebusiness you will not be disappointed.

On the outside part of the mall, near Sketchers, is this Famous Footwear. I feel like its a little…read moresmaller than some toehrs, but I'm not sure. It is wells tocked, like others. rows on rows of boxes with shoes. Some famous brands, some less famous ones. All sizes. There are plenty of spots to sit and try shoes on. A-OK

Last year I went to the store and tried on a bunch of shoes. I do always try and put the shoes in…read morethe boxes and put them back as best as I know how I never leave a mass because I am not inconsiderate. However, when I reach the front of the store, the woman who worked there behind the counter, stated that someone sure was trying on all of the slides. I left the store and proceeded to call her and let her know that it was very rude for her to say that right in front of me and then I tried my best to put them back the way I know how but I have a hard time sitting shoes on my feet so I have to try a lot on. I went to the store two days ago to purchase sneakers, and they were too big on me. I went back to the store and tried on a different size, and then those again, and kept repeating to see which size was more comfortable. I bought the shoes up to the register and she pushes passed my boyfriend to get shoe cleaner. Apparently there was a red mark on the bottom of the shoe and she said she needed to clean them because they were clearly worn. I told her I did not wear them. Maybe the bottoms got dirty from me trying them on in the store, but I didn't even wear them because they would've gave me blisters because they were too big. Then she told me they were definitely worn and I told her maybe it was from the people before me or from the floor at the store, she continued argue with me and was nasty. I have no had two incidents with this woman who works there. Her name is Stephanie. She should not be working with the public. I very rarely complain about someone but she is nasty every time I go in there and I sometimes still go in if the other nice woman isn't there working. the funny thing is when I first bought the sneakers. I told the other lady I was so glad she was there because the other lady is always nasty well lo and behold here she was being nasty again when I went back to exchange.

This seems like a large Nike store more than a factory outlet. The store is pretty large and has a…read moresolid selection. It's nowhere near the size or selection of the Nike outlet store in Las Vegas and nowhere near the deals either but deals can be found. They have all the clothing to look like or act like a jock. There are racks of clearance items which are definitely sales but not the deep discounts that you can find elsewhere. The shoes selection is also large but it has a lot of styles that look like they were kicked out of the Frankenstein collection. If you're looking to find some gems it's definitely possible here but definitely on the discounts that I thought I'd see.

No longer at this location. I found the relocagted store…read moreexcept hours did not start until 11:00 A.M. As always I found great product and amazing sales. K.L.

Like others, have had incredible customer service here! Larry, John, the others: they take their…read moretime with each customer, listen to you, attempt to find solutions, make modifications to orthotics and OTC inserts. They stand behind what they sell, too.

An old fashioned shoe story with great service and friendly staff…read more They insure that you are fitted properly and happy with you purchase. Not the cheapest but the best.

I always find the exact style of sneaker that I am looking for that is discontinued, sizes are easy…read moreto find and they're always pretty organized. David was great to talk to and let me know that I still had an unused birthday coupon in my account that I forgot about which saved me some money. Overall great

I remember when outlets used to be outlets. That is, the products they carried might be last years…read moreversions, might be discontinued, but they were always at discounted rates. These days, and not just Nike, outlets aren't even cheap anymore. It's easier and cheaper most of the time to just buy it online. Which is sad, because I still like the "old fashioned" experience of going into a store. Once in awhile you'll catch some deals. So it's not ALL bad... but they still have the Nike hoody that runs like $70 or so... which to me, isn't a deal at all. Prices, everywhere, continue to climb. Guess that's just the way it is these days.

Great service!!! Beautiful items for sale!!! Highly recommend this store!!! In the North towns of…read moreWestern New York

If you're looking for more high end brand fashions at a discount then this is the place to go. I…read moreappreciate that the store doesn't feel as cramped as a TJMaxx. Lots of clothing and shoes for men, women and children. They also carry luggage, jewelry, cosmetics, and women's hand bags.

Before heading out of the Niagara Falls area I had to stop by the Columbia store to pick up my…read moreshirt that corresponds to the area. It's one of the things I have started to do on my travels. I looked up ahead of time to see if there was a location nearby and I was in luck. This is one of the shops inside the fashion outlets that do not have the same hours as the mall itself. They are one store that opens before the mall does and, from what I was told, one of the few that stays open after the closing times. I came in, and appeared to be the first customer of the day. They had a sale on the graphic tees. I grabbed two to get the deal and continued onto the clearance rack. I grabbed another shirt and headed to the registers. When I got to the register and she was a delight. She was very knowledgeable of the items they have in the store and about the general area. We chatted a bit about everything and anything. I even asked if there were any Columbia stores in the area I was heading to next. It was a refreshing take on shopping.

Today I needed some retail therapy and happen to stop in this store and not only did I find what…read moreI liked, I met one of the nicest most polite gals that worked there. Her name is Torya and you can tell she liked her job by the way she treats her customer- yes, me. What an absolute delight. I also walked out with a great jacket that was on sale - really great selection of goods and really terrific deals ... it was a good day for me.