I dropped off a pair of boots (made in China I'm sure purchased at Big 5) as the soles just came "unglued" I stored this in my attic for a year because of space & surprised the glue failed I guess? Anyway, took them in & paid the $50.00 quoted and a week later I went back in to pick up. Upon leaving the shop I noticed in the sunlight the recent repairs (haven't worn them yet) the case seemed to be separating from the shoes? Took them in immediately and showed, "no problem" I'll have them for you tomorrow. Picked up and they seemed much better all the way around. I'm not going to store them in the attic & plan on wearing them regularly. I'll update to a 5 star if they hold after wearing for a while. The pleasantness of the owner to understand & acknowledging the issue with prompt service is why I'm sure I'll use him again if needed. read more

Shoe Repair Javier Rojas - Showing the soles glued back on - Shoe Repair Near Me - La Mesa, California

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Paul is one of the nicest people you will ever meet. He repaired by boot which my puppy got a hold of. Repaired the buckle strap and back of the boot for a reasonable fee. Highly recommend here read more

Don't recommend. He made me go 3 times after telling me a certain date of when my shoes would be ready. Last time I came to pick up he wasn't even there. I had to sit and wait. Won't use again. read more

Javier has modified two sets of boots for me and done an amazing job! Price was good and I highly recommend him to anyone looking for shoe, boot even leather jacket work done. HOWEVER! I have learned Javier has moved from La Mesa next to Michaels to 2040 Fern Street in South Park, San Diego. La Mesas loss is San Diego's gain, guess I'll have to drive a little farther to get stuff done. His Cell and Phone remain the same. read more

The lock on my purse was broken and I thought there was no more hope for it. Took it in to ask if there was anything that could be done and there was! The lock was repaired and a couple days later i was able to return to pick up! His prices are totally reasonable!! I thought because my bag is a Tory Burch bag i would pay an insane amount and i was shocked when he said the total. read more

Dropped shoes off on Tuesday, and paid in advance; they were promised ready on Friday because "it will take a couple of days for the glue to set." Came in Friday at 3:30 pm to pick up, and HE HADN'T EVEN STARTED ON THE REPAIR! He tried to simply refund my money; I will demand a partial refund when I pick them up tomorrow when they will supposedly be done. I recommend you avoid this business; he claimed he was "very busy," so he obviously won't care. read more

Price very high for what was done two pairs of high heals (size of a penny) and front tips $80 quality was nothing special. Should have gone with my gut and not bothered after I was given the cost. read more

First time we took my shoes to have soles repaired, he said four days. When husband went to get them, he hadn't started them. When he finally finished them, the soles turned out to be only partly glued. We have used gorilla glue to finish the repairs, along with the drying time, and there are still a couple loose spots. Not going back. read more

Loved the new soles Javier put in! He completely redid the sandals, and even saved the rhinestones. He kept in contact with me too. He's amazing! I'm so happy. read more

Shoe Repair Javier Rojas - New soles are perfect! - Shoe Repair Near Me - La Mesa, California

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My husband had his boots repaired we were so happy with the results we trusted him with my vintage motorcycle jacket. He did an awesome job so happy we found him read more

Every year at Christmas time I come in here to get my long black boots shined up and ready for the holidays. Javier has always been there and done a great job. He returned the shoes in three days. He can do sooner if you ask. He put new leather insoles in my mom's slip on shoes. He stretched those long boots so now they don't hurt when I walk. He is a very hard worker. He's lVery kind. He is right next to the old Souplantation. And Michaels too. Oh yes and the price is right. Thank you Javier. :-) read more

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Amazing job, all three of my shoes looks so good. This is my new favorite shoe repair spot! read more

Shoe Repair Javier Rojas - Shoe Repair Near Me - La Mesa, California

I brought my used dansco shoes on a Thursday to get a new rubber heel nearly a month ago. He said they would be done by Wednesday of the following week. I went on that Wednesday to pick them up. I had already paid so I figured it would be in and out. Nope, he could not find them. The place is a total disgusting mess. He said come next week. I went on Tuesday. Nope, not done after he searched and searched and finally found them. . He said the shoes would be done on the following day. They were not. Again, he said they would be done in a week. I waited the week and went yesterday. He found them, after a bit. Not done. That was 4 trips not counting the initial drop off by this time. I did go back today. They were done. 6 total trips incl drop off . That's is so unprofessional. I CANNOT RECOMMEND this business at all. read more

I brought in a couple pairs of ankle boots with heels and the heels all needed repairs. I talked with Javier and he was very kind, patient, and explained the issue with each of the shoes. Ultimately I decided to only get one of the pairs repaired because the other two weren't worth the repair (got them for really cheap) and when I went to pick up the pair a week later, they were beautiful repaired. I would absolutely recommend this place and will come here again with future shoe problems! read more

Javier has been in the business for many decades!!! He was able to put brand new soles on my shoes and they came out new!!! I'm really impress on the quality of service provided!!! I called today and Javier was able to fix my shoes within the same day. If you're in the La Mesa, El Cajon and San Diego area you definitely want to come on by. read more

Shoe Repair Javier Rojas - Shoe Repair Near Me - La Mesa, California

I had to get a pair of dance shoes re-heeled-- the little rubber stoppers on the ends. I thought a cobbler would do a better job than I could, like if I got the supplies and learned how to do it myself via YouTube or something. The shop itself is interesting and filled with ancient shoe repair equipment and photos of the people before him who were cobblers too, I guess. It cost $15 and took about a week. The stoppers are not flush with the heel. There is glue (or plastic?) coming out of the sides, as well as pieces of leather that should have been tucked under or cut off. One heel looks better than the other. It's very sloppy and disappointing. I didn't bother going back in because I doubted his ability to do a better job. The shop's always busy, and he does get some good reviews, so maybe he's overwhelmed, but still. Don't do a subpar job on what should have been the simplest shoe project and expect a good review. read more

I've brought my shoes to javier a few times and he's always amazing! Greets you well and takes care of what your shoes need done.

Awesome work, my shoes look awesome, rare Vans brought back from the brink. He went above and beyond. Great attention to detail. read more

Shoe Repair Javier Rojas - My rare Dodger blue leather Vans revived. Eyelets were added and toe reglued. - Shoe Repair Near Me - La Mesa, California

I've brought in a few things through the years and they've always turned out well. But over the last 2 months I've brought in 2 suede purses. I trust Javier with my bags because he's done a great job on other items. His attention to detail is great, he was knowledgeable about suede and his prices are beyond fair. He explained his process each time, and went over my bags with me when I picked them up. He's always so busy, and his shop is full of pending and finished work. A sign of a quality shop, and he's a nice guy too. Pictured is a 5 year old bag that beaded a cleaning really bad! Bottom pics are before read more

This place is the shit. Best shoe place in the area, hard to find good quality work. Great price for the work done. Please hit him up for your shoe needs. Need your shoes fixed this is the place. read more

Fine and attentive work that meets or exceeds he item's original, new condition, is my best description of this dedicated cobbler's quality. Punctual and attentive service is what I have received every time. read more

Javier charged quite a bit for the repair but said he would hook it up and the shoes would look new. A week later we show up to pick up the shoes at 915 am. ( shop opens at 9 am) He does not show up until after 10 am. The shoes do not look new. they look the same as when I dropped them off. Fixed one little thing and that was it. Horrible service. Shop elsewhere. read more

I bought some boots online on clearance and final sale. I didn't lay attention to the calf circumference and they were too small. Javier redesigned the boot and added leather to make them wide enough. He did a great job! I highly recommend them; the price and service are very good! read more

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Do NOT go here. PLEASE save your valuables & go elsewhere. I made the mistake of trusting Javier because it said since '1961'.. it was the worst mistake I've ever made. I bought a friend a genuine leather Fanny pack & brought it here to get a patch of his business logo put on. It was THE worst quality stitching. It was crooked the first time I went to pick it up. The 2nd time there was holes left on patch, the threading was loose & so unappealing to the eye. & Javier offers the WORST customer service. Please save yourself the heartache & go elsewhere. I have to now buy another leather patch because this one is ruined. Hopefully I can spare the Fanny pack. I would leave 0 stars if I could. read more

Talk about NASTY! Hard to find a decent shoe cobbler these days. This particular stores review said reasonable prices, good quality. It was the second place and the last in my area to try. He said it would be $25 to replace one zipper on one boot. I didn't think that was so reasonable but he was firm. Since it was my second place and I needed them, I decided to try him. When I went to pick the boot up, the zipper was stiff pulling up and down and the clasp he used was flimsy. I asked if he had another that was stronger. He ripped the boot from my hand and started pulling the zipper up and down, and up and down very quickly saying "see, there's nothing wrong with it, it's fine!" However, he did it in a nasty way, thrust the boot at me and said goodbye in a very dismissive way! I said thank you and smiled to myself thinking, Never again. Just Poor business. I guess Covid didn't affect his business. read more

I've been going to Javier for years. He does excellent work. I have very difficult to fit feet and I must get my shoes altered. He does great work at a reasonable price. I'm glad he's in my neighborhood. read more

Dropped off my fiancé's designer shoes with Javier on December 20th, to repair damaged leather heel and paint the leather black. Javier said the shoes would be ready to pick up on December 30th around noon, and was charged up front for the service. On December 30th at noon, I arrived to pick up the shoes and Javier says the shoes aren't ready. He says "I'll have them ready around 3pm". I come back around 3:30pm and pick up the shoes. After taking a good look the shoes are far from ready.. it looks like he rushed and got black paint all over the shoe. For $45 job you would think he would take his time! This guys has no attention to detail, I think I could have done better myself! First and last time I use this shop. My Fiancé was upset her shoes looked so sloppy and there's no way to fix them. The shoes are very sticky feeling also. If there was more time needed I would have waited vs having a rush job. read more

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Tried to get my boots done at this place andI regret contacting them! Totally ignorant of putting new soles on some old cowboy boots! Could not figure out how much to charge! Go to a real craftsman! Next time try to give the customer what he wants! If you can't even figure out a price don't expect customers! They won't last treating customers so unprofessionally! Good luck if you take your shoes to get done here! Will try to over charge you! read more

This is a little one person operation. Quality men's shoes are really expensive so I have mine re-soled until they fall off my feet! This store has done 3 pair of my shoes. The previous owner did a decent job but was not service oriented. The new owner had done excellent work. I would definitely use them again. Do not expect Nordstrom's customer service. Do expect quality craftsmanship! read more

I gave five stars The customer service was great and very professional . Got my Jordans customized this is the second time I've gotten a pair Jordans customized , they did them just the way I asked and handled my shoes with care . I will be doing business with them again .ask for javier read more

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Don't waste your time and money. If you want something sewn, bring your own thread because he doesn't like to use his own. I had him repair the seam on my moccasins and the thread is coming undone after just a few days of wear. read more

Javier recovered my motorcycle seat (1988 BMWR100GS) in genuine leather. Attention to detail was EXCELLENT. I could not be happier with the result. It did take a bit longer than Javier estimated, but I'm happy that he took his time ... and did it right. Every time I get on the motorcycle I think of how nice that seat looks. Thank you Again Javier!!! I'll be doing business with you again in the future. FIVE STARS. read more

Douglas Shoe Repair has done a great job for me and the many clients' shoes I've brought in over the years. I have an errand-running business and I choose the businesses I patronize, for others' errands. This shop is reasonable, and the nice lady that works there is a pleasure to see. The shop could be cleaner and could use some "freshening". I just wish they had more business! I fear for the little shops with the nice people, in the strip malls.. that don't seem to be busy. Go to Douglas Shoe Repair! They are between Michaels and Soup Plantation, corner of Dallas & Fletcher. read more

Was hoping to be able to patronize a business within walking distance to my house. Told me they'd call me within week when my shoes were ready. I waited two weeks, went in, and my shoes were nowhere to be found. I waited in there for 40 minutes while they searched high and low, and alas, my shoes had disappeared. They offered no compensation, but told me they'd "keep looking". They never called me, I've checked back several times over the last 6 months and they've never been found. I just went by there the other day and it says there is a new owner. read more

This business was newly purchased in January. I have lived in the area for 30 years and it has changed hands quite often. My Daughter and Son purchased a cream colored coach bag 3 years ago as a Christmas gift and paid over $250 at the outlet. I don't have to tell you it's a very special bag to me , I use it as an everyday purse. Tired of it looking dirty and me cleaning it constantly , I called a reputable purse cleaner and was quoted $200 to clean inside and out. I took it to the shoe repair. I asked Javier Rojas Correa, the owner, how much would it cost me to clean and dye my purse black inside and out? I was quoted $30 and a week. I return after week it was not finished. He had run into some problems removed all of the previous dye. I was quoted another week. When I returned, to my surprise a brand spanking new looking perfect bag! I am so excited. My beautiful Coach purse will last me several more memorable years! read more

Shoe Repair Javier Rojas - My recently cleaned, dyed, beautiful coach purse - Shoe Repair Near Me - La Mesa, California

I took two pairs of sandals in to get new heals - paid 30.00 for awful work. They nailed in some rubber that didn't match and it looked horrible. $30.00 for some little pieces of rubber and small nails...very disapointing. read more

I have taken my shoes here for several years. I am tough on my shoes and always need the little pads at the bottom of my high heels replaced. He charges $10/pair. Very reasonable and work complete in just a few days. read more

I dropped off a pair of causal full-grain leather leather shoes to be re-soled. Price was $50 - Told me they'd be done in a week. The shoes were $110 new, only a couple of years old so to me, worth $50 to re-sole them. I returned in one week to find my shoes had been re-soled ok, but the shoes had also been covered in a red-brown shoe polish so that they looked like leather dress-shoes. Totally changed the color and appearance of the shoes! The owner denied he had applied red-brown colored shoe polish, which was obviously not true. He did offer to try to take it off... however I'd have to come back the next day. When I returned the next day, he had removed the red-brown colored shoe polish and the leather had been cleaned. I told the owner I won't probably wont return to his shop with any of my business, and he shrugged his shoulders. That says a lot, by itself. read more