Robert Shoe Repairs &amp; Alterations

(13 reviews)

I've been looking for a good local leather shop recently. Came across this business and read the…read moregreat reviews.. unfortunately it was a huge disappointment.. don't waste your time or money!! I brought the bag in and we looked at what the issue was.. the thread was coming undone where the strap was being secured to the bag.. we agreed to put in a single black rivet on each side to match and secure the strap.. told me it'd be about 15 minutes. I came back and he put in three on each side which was a bit strange.. I noticed they were uneven and they even scratched the front of the bag under the flap.. talked to him about that then he apologized and tried to buff it out.. paid the man and walked out because I was already upset about the quality of work done.. on the way out noticed that he actually spliced the leather on the side right where the stitching was coming undone so now it's even worse than before because that entire piece of leather is no longer securing the strap.. almost the same exact issue I came in to solve but worse because he would have to fully take it apart to fix it.. seems sneaky to me.. just felt like they were trying to get more money out of me and the job he did do was very inadequate .. definitely no pride in their craftsmanship... got my money back and said I was going somewhere else! very upset because I'd like to regularly support local businesses... went in there based on the great reviews they had specifically about their craftsmanship no matter how small the job. makes you think about going to bigger companies with actual standards... if zero was an option, I'd put that instead..

Repaired my WWII binocular case. Excellent workmanship, good customer service and reasonable price.read more

Euro Shoe & Leather Repair

(202 reviews)

As promised, I came back to get my Birkenstocks fixed. Brought in two pairs: one needed just the…read moreheels fixed and the other needed the whole sole replaced. Everything was explained patiently and thoroughly; I never felt compelled to make any decisions on the spot. Decided to get rubber heels for one pair ($60 vs $50 for the original sole material) and the original Birk soles for the other ($130). I also asked about another pair of espadrilles, which they said they could glue (I think $50?) or I could buy the glue myself for $15 (that they sell) and do it because it's a pretty easy fix. Appreciated the honesty! I decided to buy the glue. Picked up the Birks in a week and they looked great. Thanks again! I'm sure we'll be back.

Quality work, kind people, very responsive, and fair pricing. They did a great job on my…read moreBirkenstocks and boots! Will definitely be back

San Diego Sewing Concepts & Services

5.0

(23 reviews)

We got a patch on our work cap Excellent job…read moreHighly recommend! Will come back for other sewing services.

The lady was absolutely wonderful!!! She trimmed my curtains and it was done the same day and…read moreextremely Reasonable pricing!!! I would highly recommend her services!!!

United Streets Of Art

4.5

(6 reviews)

If you love art, you will love this store. They carry all kinds of creative items with some…read morerecognizable and contemporary art used in their pieces from all over the world. They have phone cases for all types of cellphones, which is nice because some places that you visit only have phone cases for iPhones. I have an iPhone 7 Plus and I was very impressed at the selection of phone cases available. I used to have a Samsung and I was equally as impressed that they had cases for them, as well. Their prices are high, no doubt; especially for a phone case. They were all $29 for a case. I wished they were a little bit cheaper or had a special deal or something if you buy more than one case. I would have loved to buy 2 or 3, but I couldn't see spending almost $90 on 3 phone cases. I did however buy 2 cases; one for my son since he did a great job taking care of his sisters while I was on my trip. The prints on them were really cool. From Marilyn Monroe and Jimi Hendrix to different city scenes in New York, San Francisco, Paris, and San Diego to graffiti scenes, etc. They had wallets and credit card holders that had some of the same scenes, as well as bags, leather magnets, leather key chains, shirts, print art and even skateboards. The cheapest thing in there was the phone case. They do have a Yelp check-in offer for 10% off your purchase, but the cashier didn't enter it right. I even showed him on the receipt that it says the total discount is 5%, not 10%, but he gave me some lame explanation saying he took 5% off of each case, when in fact he only took 2.5% off of each case. I didn't want to stand there and teach math and haggle over the issue, so I let it go. Either way, the most important thing was to get something for my son and I achieved that.

This place: simply amazing! One of the highlights of the Headquarters here, yes the prices might be…read morea bit much, but what makes this store so special is the art pieces they have and more importantly the Customer service! I work in Customer service, so i know what it takes to be in this kind of work enviorment. Karla, one of their few great employees, is probably the best one there! Probably the best I have ever known! Everytime I've walked in there i am greeted with a smile and a Hello, and she always asks how im doing and ive seen her ask people where they are from (its a touristy area) which goes to show how much they care for their customer experience. There are a lot of choices here for art, their theme is very contemporary and modern, and like the name suggests it has many pieces inspired by street artwork. Thankfully the wonderful miss Karla was willing and able to help with my search for a great item. Her knowledge of the store and placement was astounding. She helped me get a wallet/card holder that had California on it. It was a great choice, my friends are always telling what a nice wallet it is, and to be honest its pretty great What sold me for this place was the service and people working there. Some places just forget the whole customer experience, not this place though. Karla just gave me hope for this world that there are still genuinely amazing people out there.

Joey's Shoe Shine

(43 reviews)

Quick to the point and great conversation. Shoes were shined to the 9s. Value wise, worth it…read moreespecially if you're in a bind.

Joey is the best in town easily. Honestly I've never seen a better shine anywhere in California. He…read morealso will fix your heel caps and leave your shoes looking as good as new, maybe even better All

Bonita Shoe Repair

(116 reviews)

I'm pleased. I dropped off a purse with a damaged strap and picked up said purse with a mended…read morestrap within a week. Although they weren't done by the initial schedule they forecasted, I wasn't in a rush so the key for you is to be patient and just let them do their thing. They were prompt in updating me with the whole process so I had nothing to fuss about. The next time I have a wardrobe malfunction, I will be back.

Service is always great!…read more I came in to have my Danner boots worked on. I had one pair re soled. Came out great! Like a new pair of shoes basically. The second pair is having its leather conditioned, softened, cleaned and shined.

RK Handbag Spa & Repair

5.0

(3 reviews)

I am so happy to have found this shop! Roberto fixed my designer bag and shoes and he did an…read moreamazing job! He is super kind and he gets the job done quickly! The shop is inside another shop so make sure you call for directions because it's confusing.

Roberto, cleaned a jacket I bought and it was really sticky inside. He cleaned it very thoroughly…read moreand now I can wear it when I ride my 1979 RD400 Daytona Special. It matches my bike colors and it's an old school leather jacket. Thanks to him I can wear it now. He also repaired a leather backpack my daughter had that a strap was ripped. He went above and beyond my expectations! I give Roberto Thank goodness for him and his work. Aaron

Threads

4.6

(81 reviews)

Threads helped me select furniture, draperies, area rugs and chandelier lightning for our new…read morehigh ceiling combination Living/ Dining room. I wanted to play up the light and airy feeling of the room with its tall windows and doors. Threadhelped us achieve this look with white and creamy tones of upholstered furniture and soft elegant draperies. Photos sh

I came in on a whim today, fully expecting not to find a match to a color I've been desperately…read moresearching for. To my surprise, they had it! They were busy but you can tell they are experts in their craft and know what they are talking about.

Chito's Shoe Repair

(224 reviews)

Chito's is at the North Park Farmers Market on Thursdays. I have used Chito's for many years and…read morehave always been happy with the work they do. It's so great to have a place that does good work on shoes and leather goods. I brought several belts in for repair and the price was super reasonable. Much cheaper than buying new belts.

I had a bit of a nightmare moment with my Bottega Veneta bag... literally right after getting it, I…read moreaccidentally spilled skincare oil on it. I was devastated. I contacted another cobbler first, told to send photos, waited for callbacks, called them again and got vague answers about how delicate the leather was and how cleaning it could spread the stain... they said they'll think of ways on what to do and call me back and then never heard back again. Thankfully, I found Chito's Shoe Repair online and reached out by text with photos of my bag. Within 5 minutes, they responded and asked me to call. Jenny spoke with me personally and was incredibly patient, kind, and reassuring. She didn't make unrealistic promises, but she took the time to explain that she wouldn't fully know the outcome until she saw the bag in person. I was extremely stressed, and her honesty mixed with compassion immediately made me feel better. What truly amazed me was that even though the only time I could get there was after their hours, Jenny still accommodated me and allowed me to bring the bag in. That level of kindness and care is rare. When I arrived, she carefully inspected the bag and walked me through exactly what her cleaning process would be. She explained everything in detail and set realistic expectations while still making me feel hopeful. At that point, I honestly thought I may have ruined my bag permanently.. especially because in my panic, I had already tried a few things myself that probably made the stain worse. Two days later, I picked up my bag and it looked like NOTHING had ever happened. I genuinely could not believe it. The stain was gone, and my bag looked beautiful again. What stood out even more was how much Jenny genuinely cared about educating me. She taught me about leather care, explained how leathers react , and even gave me advice on a wallet project I was trying to fix myself. She wasn't trying to upsell me or push me to bring everything in for repair -- she actually wanted me to understand how to care for my own items. That says so much about her character and integrity. I also met her husband Chris, and together they are just wonderful people. Warm, knowledgeable, honest, and clearly passionate about what they do. I'm beyond grateful I found someone I can truly trust with my luxury pieces. Thank you again, Jenny and Chris, for saving my bag and for treating me with so much kindness throughout the entire process!

Number 1 Vinyl & Leather Repair

5.0

(102 reviews)

I called Jim and he came over within 2 hours. Great, fast sevice and very friendly too.read more

Like it never happened. Bought a used Mercedes which had 2 cigarette burns on the seats…read more Tim was able to repair them and now they are invisible! See for yourself..

Shelton Cleaners

(68 reviews)

I ordered the T-shirts I usually wear in XL as size M; on some of them, the stains didn't come out.read more

Friendly service. Stuff was ready early. Very pleased with the results. I would highly recommendread more

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Ruth W.

0

2

0

8 years ago

The heels on my boot shoes were wearing out on the back edge. I took them to Robert and he did a beautiful job of replacing the heels and adding a little guard so that the heel edge wouldn't wear out so fast. I was so happy with this idea that when I picked up my boots, I brought another pair in to have the guard installed on them too, which Robert did then and there. Robert's prices are very reasonable, his work is great, and to top it all off, he's very personable. And the work on my boots was completed the same day I brought them in! I highly recommend a visit to Robert, if you need great boot and shoe care. read more

Ka D.

0

5

0

7 years ago

Took my son's Ghillie Brogues (dress shoes) in for heel replacement. They looked better than when I brought them in. They shine 'em up too. Affordable pricing, quick turn around, very professional and accommodating. I will bring my dress shoes in next instead of buying another $400 pair. Unusual store front; Pinata Store, and the cobbler sells new full leather work shoes. You've got to take a look at the prices for these shoes, cheaper than Walmart and the quality is full leather uppers and soles. If I tell the prices there wont be any left for my working guys. read more

Giorgio B.

22

9

0

9 years ago

After years of use, my boots were extremely scuffed so I checked yelp and decided to bring them into Robert. He did an excellent job of restoring them to their original look, or as close to it as he could. He's also a very kind man and he has excellent customer service. They answered the phone very quickly and took my request in and once I came in and I handed them the shoes and I was on my way. Love this place read more

Tomie O.

0

7

3

11 months ago

I was on my way to a party when the heeltaps on my very fancy, but very old, shoes crumbled to nothing. It was well after 7pm, but Robert came back in to work to help me! With a smile on his face, I might add! All that, and his work was not only perfect, but very inexpensive as well. My best advice to you? Go see Robert and leave a very good tip! read more

Adam F.

0

2

0

12 years ago

took my dance shows in on Monday and picked them up on Thursday,,,,,,for new felt on the heels,,,,,,,,,,,,,,was thoroughly impressed by the quality of the work,,,,,,,,,,asked if I needed the rest of the sole done he said no,I appreciated his honesty,,,,,,,,,,,this is my new place .............love em...................... Adam in san diego read more

Sara G.

60

43

8

9 years ago

Hidden gem in back of a piñata party store. He does a top notch job. I've had my handbag straps replaced and they look perfect. Shoes look like new. Prices are fantastic. I have been multiple times and will keep coming back. read more

Curtis N.

9

5

0

5 years ago

I brought my favorite pair of boots here for polishing and to get rubber soles added. The gentlemen had them done the next day and had done a lovely job. I will definitely come back next time I need work done on my shoes. read more

Julie P.

0

1

0

4 years ago

He did a great job on our Nike backpack broken zipper he did a great job ! Would definitely use Roberts for more stuff ! PS he replaced the zipper Industrial quality tricky cuz it's on a curve perfect read more

Therica R.

152

5

2

7 years ago

I found this repair store through yelp. I was given great customer service and a quick turn around for my shoe repair. I am very satisfied and will return for future repairs. read more

Amelia T.

0

2

0

5 years ago

I called last minute to get a few extra holes in my leather watch strap and it was fast, perfect and friendly. Couldn't recommend this place more! read more

Duyet D.

1

5

2

1 year ago

Robert it's amazing Shoe Repair and Leather repair in town that is so many thing for me Thank you so much read more

Itzel D.

0

3

0

5 months ago

Super kind and helpful! They were able to solve an issue with the buckle on an ankle strap very quickly!

Carly M.

0

7

0

10 years ago

These guys were quick, professional and provided great customer service! You won't be disappointed.

Robert Shoe Repairs & Alterations - shoerepair - Updated August 2026

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Old Town Shoe Repair & Leatherworks

4.6

(131 reviews)

I had a bit of an odd request - a bracelet I own, a replica of Dina's bracelet from TLOU2, was made…read moreof a really low quality material and was falling apart not long after I started wearing it. I loved it so much, though, that I had to do something about it - I wanted to replace the old leather with new, more durable stuff. I wasn't sure if this store did custom work, but I came in with it, Jason took a look, and he said he could do it no problem! I just got it back and it's much better than before, I love it. Highly recommend!

Disappointed overall and wouldn't give a second chance. From the beginning, something just felt a…read morelittle off, and unfortunately I think that feeling was right. When I dropped off my Chelsea Doc Marten boots, he mentioned there would likely be glue residue because of the type of boot, which I understood and was okay with. I figured some messiness comes with repair work. A few days later I picked them up and was honestly surprised at the cost for a fairly simple glue repair. For the price, I expected at least a little care in presentation -- not a full polish, but maybe a quick clean or some attention to detail. Instead, the boots looked almost exactly the same as when I dropped them off, and there really wasn't any visible repair work besides being told they were fixed. About a month later, I wore them for the first time since repaired and by the time I got from my house to my office, the entire sole had already come off again. After paying around $50 and not loving the overall experience, I didn't feel confident going back for another repair. I ended up buying shoe glue on Amazon, fixing them myself, and haven't had a single issue since. This was my first experience getting shoes repaired, so maybe my expectations were off, but for the cost and overall experience, it just wasn't worth it for me.

Euro Shoe & Leather Repair

(202 reviews)

As promised, I came back to get my Birkenstocks fixed. Brought in two pairs: one needed just the…read moreheels fixed and the other needed the whole sole replaced. Everything was explained patiently and thoroughly; I never felt compelled to make any decisions on the spot. Decided to get rubber heels for one pair ($60 vs $50 for the original sole material) and the original Birk soles for the other ($130). I also asked about another pair of espadrilles, which they said they could glue (I think $50?) or I could buy the glue myself for $15 (that they sell) and do it because it's a pretty easy fix. Appreciated the honesty! I decided to buy the glue. Picked up the Birks in a week and they looked great. Thanks again! I'm sure we'll be back.

Quality work, kind people, very responsive, and fair pricing. They did a great job on my…read moreBirkenstocks and boots! Will definitely be back

Yes Shoe Repair

4.5

(180 reviews)

Great service and Naval Officer white shoes. So hard to shine, but great base coat that I can build…read moreoff of. Value is worth the effort it would have taken me to do the same work.

Was a walking-in looking to fix my heels. Owner was incredibly friendly and efficient! Would highly…read morerecommend.

Balboa Shoe Repair

4.8

(143 reviews)

You have those shoes that are wearing out but you don't want to throw them away?…read more Balboa shoe repair can help for much cheaper than the price of a new pair. I recently brought in 7 pairs of shoes, including3 vintage. The owner went through them with me and told me what he could fix. He also told me which ones he couldn't- three pairs. He also made recommations as to where I could get a very specific leather shoe string for one of the vintage shoes. Dancers: he can suede your street shoes for dance as well! Excellent customer service, very reasonable prices. Highly recommend.

Paul did a wonderful job on two pairs of Allen Edmonds for me. He is a delight all around and…read morereally cares for his clients. The shop uses quality products and is very reasonably priced. Highly recommend!

Regal Shoe Repair

4.6

(91 reviews)

I recently brought my favorite western boots here for some love. I bought these boots in…read moreGuadalajara a decade ago and had worn a hole right through the bottoms of each sole but they are my favorite boots ever so I brought them in to see what could be done to put some more miles on them I am so impressed by the quality of work. He resoled the boots and had them looking and feeling awesome again. Quick turn around time too. Thank you so much for fixing my boots up!!

I work in a shoe store and always refer to Ron, when they need repair…read more Excellent work, personable and reasonable.

Don's Alterations

4.9

(256 reviews)

Don's the man and I will continue to use him for every tailored, loose buttoned, stiched, and…read moreembroidery need. He has two workshops in City Heights, packed to the brim with business. He is very communicative by phone and text, reasonable with pricing, and excellent with alterations. For those clothes that aren't getting consistent rotation in the lineup due to our overweight selves or style preferences, Don can make magic. Shoot him a text or call, you will be a customer for life.

Weirdest experience. I wanted to try Don and realized I was sent somewhere else. So reviewing the…read moreexperience of calling and arranging a fitting. I will likely try a business shop vs home shop next time. I called multiple times and arranged for a fitting to alter two jackets. First Don said he was available the next day and to call back. I did and arranged to stop by, kept asking for the address, and finally he gave it to me, but called back later and ask I stop by later that day. When I tried again in the afternoon, he gave me an address and said his sister is helping him and will meet with me. Went to the home and the man introduced himself as Don so I was so confused. He said a business partner is sending him leadals, maybe that is Don? The woman (Loan) was very sweet who did my alterations. Anyway, whoever I ended up being sent to was ok but it wasnt Don and cant find her listing to leave a review there. Leaving this here so others are aware they may be sent elsewhere instead of Don. The alterations for 2 jackets were ok. One jacket was perfect but the other was looser and not quite as tailored. Price was cheaper than standard so I was not too upset, you get what you pay for.

Chito's Shoe Repair

(224 reviews)

Chito's is at the North Park Farmers Market on Thursdays. I have used Chito's for many years and…read morehave always been happy with the work they do. It's so great to have a place that does good work on shoes and leather goods. I brought several belts in for repair and the price was super reasonable. Much cheaper than buying new belts.

I had a bit of a nightmare moment with my Bottega Veneta bag... literally right after getting it, I…read moreaccidentally spilled skincare oil on it. I was devastated. I contacted another cobbler first, told to send photos, waited for callbacks, called them again and got vague answers about how delicate the leather was and how cleaning it could spread the stain... they said they'll think of ways on what to do and call me back and then never heard back again. Thankfully, I found Chito's Shoe Repair online and reached out by text with photos of my bag. Within 5 minutes, they responded and asked me to call. Jenny spoke with me personally and was incredibly patient, kind, and reassuring. She didn't make unrealistic promises, but she took the time to explain that she wouldn't fully know the outcome until she saw the bag in person. I was extremely stressed, and her honesty mixed with compassion immediately made me feel better. What truly amazed me was that even though the only time I could get there was after their hours, Jenny still accommodated me and allowed me to bring the bag in. That level of kindness and care is rare. When I arrived, she carefully inspected the bag and walked me through exactly what her cleaning process would be. She explained everything in detail and set realistic expectations while still making me feel hopeful. At that point, I honestly thought I may have ruined my bag permanently.. especially because in my panic, I had already tried a few things myself that probably made the stain worse. Two days later, I picked up my bag and it looked like NOTHING had ever happened. I genuinely could not believe it. The stain was gone, and my bag looked beautiful again. What stood out even more was how much Jenny genuinely cared about educating me. She taught me about leather care, explained how leathers react , and even gave me advice on a wallet project I was trying to fix myself. She wasn't trying to upsell me or push me to bring everything in for repair -- she actually wanted me to understand how to care for my own items. That says so much about her character and integrity. I also met her husband Chris, and together they are just wonderful people. Warm, knowledgeable, honest, and clearly passionate about what they do. I'm beyond grateful I found someone I can truly trust with my luxury pieces. Thank you again, Jenny and Chris, for saving my bag and for treating me with so much kindness throughout the entire process!

Joe's Shoe Repair

3.3

(37 reviews)

Highly recommend! Armando fixed my vintage leather travel bag zipper and it looks great! He also…read morefixed my husbands leather shoes! Great price too!

**"Terrible experience. I took my shoes here to get the sole glued back on, and they completely…read morebotched the job. The glue was sloppy, and the sole was still coming off.Definitely won't be returning!"**

The Computerized Cobbler

4.0

(111 reviews)

I came here because of the high reviews after my favorite cobbler moved all the way to National…read moreCity. I dropped off a pair of Valentino shoes to have the heel replaced and thought it was a bit unusual that they required payment upfront but I went ahead with it. When I picked up my shoes, the heel had been replaced, but they were returned to me filthy, which was really disappointing. Unfortunately, that alone is enough for me not to come back.

Had them take on a task I'm sure they don't get often. I wanted to take a pair of cowboy boots and…read morehave the shaft shortened, narrowed, and add a zipper on the side. They did a great job for a reasonable price. I've been coming here for years, since they were across the street from the mall. Very happy with the results and consistency of their service.

Bonita Shoe Repair