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    Robert Shoe Repairs & Alterations

    4.7 (258 reviews)
    Closed 10:00 am - 6:30 pm
    Updated 3 months ago

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    Response time

    3 hours

    Response rate

    100%

    Services - Robert Shoe Repairs & Alterations

    Clothing mending and repair

    Shoe cleaning

    Shoe dying

    4 More Services

    Shoe repair

    Shoe resoling

    Shoe shining

    Shoe stretching

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    My Uggs before cleaning
    shelby m.

    Robert was very responsive to my messages. I felt that the pricing for a cleaning of my Uggs was fair Robert was also honest upfront he may not be able to get a stain out I had tried to treat (incorrectly) before. While my Ugg still had a stain when I got them back I could see he had really tried to get it out and it was less noticeable.

    Outside
    Joyce L.

    Yes, you're in the right place - Robert Shoe Repairs & Alterations is housed inside a super fun party supply shop with piñatas galore surrounding their service counter! I had a rivet tear through the delicate leather of my favorite backpack, and needed an experienced leather worker to fix it properly. Robert's apprentice reinforced the leather with an invisible-from-the-outside patch in order to securely reattach the rivet. Quality was excellent, service fast, and pricing reasonable - the perfect trifecta!

    Inside...repair counter is in the back.
    Connor L.

    So first I've not had shoes repaired here but when I was out piñata shopping with a friend we totally stumbled upon this place. (The repair counter is inside La Casa de Las Piñatas at the back of the store.) I kept Robert's card because I had a backpack that I needed fixed. They said they can fix pretty much anything...he did not lie. I took the bag in and he had me to put it on and measured where I wanted the straps to be. He said if he couldn't fix it his seamstress could. He told me it would be a couple of days which was awesome and faster than I expected. It didn't even take that long. I took it in on Thursday afternoon and they called me to pick up my bag on Friday afternoon. The bag came out exactly as I wanted it! Thank you, Robert! I will be referring friends to you.

    Sole protector and heel tip.

    Recently brought in my Louboutin heels to have the heel tips replaced. They were very friendly and recommended to add the sole protection to avoid wearing down the sole any further. They gave me a great price for the repairs and my heels were ready the next day. I am very happy with the work and will be bringing in my other heels when they need repair. Thank you!

    Robert's resoled my Danner boot with Vibram soles. Boots loot new. They did a good job.
    Clayton T.

    Friendly and quality work. Appreciate they offer Vibram soles for my boots. Boots look like new.

    Fast shoe repair!
    Jordana P.

    Fantastic service! Friendly- check! Fast-check! Service-check! Absolutely great! First time and will definitely be back! Thank you!

    Olivia W.

    Amazing! Well done, took an hour and a half. My shoes are like new. He completely did a re-sole on my birkenstocks.

    Ami S.

    They are fantastic!! I brought in a Louis Vuitton leather bag that had some fraying on the edges...and he made it look like new!

    Repaired
    Stephanie B.

    I called Robert Shoe Repairs in the hope of saving my favorite sandals. One of my sandals had a hole. When Robert answered he was friendly and sounded eager to help. He asked me to text him pictures and then replied with an audio message. I then called him back to ask about pricing, and guess what?! He said it would be free! I then drove over to the shop. I found street parking. I believe a man named Carlos greeted me and helped me, he was friendly. Carlos came back with my sandal which no longer had a hole. It appeared that they used some type of glue to close the hole, it probably took them less than 5 minutes. Thank you for saving my favorite sandals!

    After
    Michelle B.

    After a decade of use, including stints as a diaper bag and a science kit carrier that resulted in a nasty dye stain courtesy of my 7-year-old son, my Neverfull LV bag looks like new and I'm extremely impressed! Thank you so much Robert!

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    2 months ago

    Great experience. I had shoes stretched. Robert offere for me to return2x without charge if they need additional stretching.

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    3 months ago

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    8 months ago

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    6 months ago

    Robert was very helpful. He fixed the zipper on my boot in 15 minutes for a very reasonable price . Highly recommended!

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    1 year ago

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    1 year ago

    Business owner information

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    Roberto D.

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    8 months ago

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    6 months ago

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    11 months ago

    Perfect job and the Excellent service! Recommended to my friends - they are also happy. Thank you!

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    3 years ago

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    7 months ago

    Quick service and so friendly!!!! Highly recommend getting your shoes fixed here and good price

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    1 year ago

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    9 months ago

    Quick / quality service at a fair price. Brought some boots with a broker zipper and they fixed it right up. Highly recommend.

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    2 years ago

    The best & pretty fast I recommend 100 percent. I dealt with Robert & good customer service too.. I'm happy

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    Robert Shoe Repairs & Alterations Reviews in Other Languages

    Ask the Community - Robert Shoe Repairs & Alterations

    Hi! Are you able to lower a wood stacked heel ? I have an unworn pair of FreeBird "joey" in bronze that I need lowered by 3/4 inch

    Hey Robert are you still operating during this time?

    I just used him to repair my Birkenstocks this past weekend (December 19, 2020). He is open!!

    Can you guys fixed my louis vuitton bag?

    Yes I can and it will look original 👌

    Do you resize belts?

    Yes definitely I can do that 👍💯

    View All 12 Questions

    Review Highlights - Robert Shoe Repairs & Alterations

    He did a wonderful job, from the heel taps, new soles, gluing soles and footbeds, and shoe reconditioning/waterproofing.

    Mentioned in 19 reviews

    Read more highlights

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    Moose Leather

    4.7
    (13 reviews)

    I've been looking for a good local leather shop recently. Came across this business and read the…read moregreat reviews.. unfortunately it was a huge disappointment.. don't waste your time or money!! I brought the bag in and we looked at what the issue was.. the thread was coming undone where the strap was being secured to the bag.. we agreed to put in a single black rivet on each side to match and secure the strap.. told me it'd be about 15 minutes. I came back and he put in three on each side which was a bit strange.. I noticed they were uneven and they even scratched the front of the bag under the flap.. talked to him about that then he apologized and tried to buff it out.. paid the man and walked out because I was already upset about the quality of work done.. on the way out noticed that he actually spliced the leather on the side right where the stitching was coming undone so now it's even worse than before because that entire piece of leather is no longer securing the strap.. almost the same exact issue I came in to solve but worse because he would have to fully take it apart to fix it.. seems sneaky to me.. just felt like they were trying to get more money out of me and the job he did do was very inadequate .. definitely no pride in their craftsmanship... got my money back and said I was going somewhere else! very upset because I'd like to regularly support local businesses... went in there based on the great reviews they had specifically about their craftsmanship no matter how small the job. makes you think about going to bigger companies with actual standards... if zero was an option, I'd put that instead..

    Repaired my WWII binocular case. Excellent workmanship, good customer service and reasonable price.read more

    San Diego Sewing Concepts & Services

    San Diego Sewing Concepts & Services

    5.0
    (22 reviews)

    The lady was absolutely wonderful!!! She trimmed my curtains and it was done the same day and…read moreextremely Reasonable pricing!!! I would highly recommend her services!!!

    I will forever be coming back to this place for any leather alterations. I got a $900 leather…read morejacket and the fit was perfect except for the sleeves which were a couple of inches too long. I searched the internet for the best leather alteration businesses. I went to some to ask if they could do the job on this type of leather (roughout leather) and they gave me the "hmmm... yea I could do it" and charged a large number. One place even quoted me $135... San Diego Sewing Concepts was 4th on my list and when I showed up Armando helped me out. When I asked if he could do the job, he did not hesitate for a second and said he absolutely could and has years of experience with leather. It's a small business but Armando's expertise and his explanation of how he'd do the work gave me confidence that I was in the right place. As I wore the jacket, he adjusted the sleeve, measured, made sure I liked the length, and marked with chalk. He quoted me a very reasonable price, and that was the amount I paid in the end. Armando finished the job in 2-3 days. When I returned to pick up my jacket I was sooooo happy with the result! It was perfect. He shortened the sleeves by exactly 2.25 inches, as he had measured initially. I inspected the sleeves and there was no noticeable ugly markings or indication that it had been altered. I ended up purchasing the jacket in a another color and brought it here to get the same job done. Once again, Armando delivered, a quick and flawless job!

    United Streets Of Art

    United Streets Of Art

    4.5
    (6 reviews)
    $$

    If you love art, you will love this store. They carry all kinds of creative items with some…read morerecognizable and contemporary art used in their pieces from all over the world. They have phone cases for all types of cellphones, which is nice because some places that you visit only have phone cases for iPhones. I have an iPhone 7 Plus and I was very impressed at the selection of phone cases available. I used to have a Samsung and I was equally as impressed that they had cases for them, as well. Their prices are high, no doubt; especially for a phone case. They were all $29 for a case. I wished they were a little bit cheaper or had a special deal or something if you buy more than one case. I would have loved to buy 2 or 3, but I couldn't see spending almost $90 on 3 phone cases. I did however buy 2 cases; one for my son since he did a great job taking care of his sisters while I was on my trip. The prints on them were really cool. From Marilyn Monroe and Jimi Hendrix to different city scenes in New York, San Francisco, Paris, and San Diego to graffiti scenes, etc. They had wallets and credit card holders that had some of the same scenes, as well as bags, leather magnets, leather key chains, shirts, print art and even skateboards. The cheapest thing in there was the phone case. They do have a Yelp check-in offer for 10% off your purchase, but the cashier didn't enter it right. I even showed him on the receipt that it says the total discount is 5%, not 10%, but he gave me some lame explanation saying he took 5% off of each case, when in fact he only took 2.5% off of each case. I didn't want to stand there and teach math and haggle over the issue, so I let it go. Either way, the most important thing was to get something for my son and I achieved that.

    This place: simply amazing! One of the highlights of the Headquarters here, yes the prices might be…read morea bit much, but what makes this store so special is the art pieces they have and more importantly the Customer service! I work in Customer service, so i know what it takes to be in this kind of work enviorment. Karla, one of their few great employees, is probably the best one there! Probably the best I have ever known! Everytime I've walked in there i am greeted with a smile and a Hello, and she always asks how im doing and ive seen her ask people where they are from (its a touristy area) which goes to show how much they care for their customer experience. There are a lot of choices here for art, their theme is very contemporary and modern, and like the name suggests it has many pieces inspired by street artwork. Thankfully the wonderful miss Karla was willing and able to help with my search for a great item. Her knowledge of the store and placement was astounding. She helped me get a wallet/card holder that had California on it. It was a great choice, my friends are always telling what a nice wallet it is, and to be honest its pretty great What sold me for this place was the service and people working there. Some places just forget the whole customer experience, not this place though. Karla just gave me hope for this world that there are still genuinely amazing people out there.

    Chito's Shoe Repair

    Chito's Shoe Repair

    4.1
    (224 reviews)

    Chito's is at the North Park Farmers Market on Thursdays. I have used Chito's for many years and…read morehave always been happy with the work they do. It's so great to have a place that does good work on shoes and leather goods. I brought several belts in for repair and the price was super reasonable. Much cheaper than buying new belts.

    I had a bit of a nightmare moment with my Bottega Veneta bag... literally right after getting it, I…read moreaccidentally spilled skincare oil on it. I was devastated. I contacted another cobbler first, told to send photos, waited for callbacks, called them again and got vague answers about how delicate the leather was and how cleaning it could spread the stain... they said they'll think of ways on what to do and call me back and then never heard back again. Thankfully, I found Chito's Shoe Repair online and reached out by text with photos of my bag. Within 5 minutes, they responded and asked me to call. Jenny spoke with me personally and was incredibly patient, kind, and reassuring. She didn't make unrealistic promises, but she took the time to explain that she wouldn't fully know the outcome until she saw the bag in person. I was extremely stressed, and her honesty mixed with compassion immediately made me feel better. What truly amazed me was that even though the only time I could get there was after their hours, Jenny still accommodated me and allowed me to bring the bag in. That level of kindness and care is rare. When I arrived, she carefully inspected the bag and walked me through exactly what her cleaning process would be. She explained everything in detail and set realistic expectations while still making me feel hopeful. At that point, I honestly thought I may have ruined my bag permanently.. especially because in my panic, I had already tried a few things myself that probably made the stain worse. Two days later, I picked up my bag and it looked like NOTHING had ever happened. I genuinely could not believe it. The stain was gone, and my bag looked beautiful again. What stood out even more was how much Jenny genuinely cared about educating me. She taught me about leather care, explained how leathers react , and even gave me advice on a wallet project I was trying to fix myself. She wasn't trying to upsell me or push me to bring everything in for repair -- she actually wanted me to understand how to care for my own items. That says so much about her character and integrity. I also met her husband Chris, and together they are just wonderful people. Warm, knowledgeable, honest, and clearly passionate about what they do. I'm beyond grateful I found someone I can truly trust with my luxury pieces. Thank you again, Jenny and Chris, for saving my bag and for treating me with so much kindness throughout the entire process!

    Robert Shoe Repairs & Alterations - shoerepair - Updated June 2026

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