Convenient service of dry cleaning and shoe repair at the same location. Very friendly people,…read morereasonably priced, great work in my sandals.

I bought a pair of boots online and whoever packed the boots, forgot to include one of the top…read morestraps! The company would not answer my emails, so I bought them in to Tony to have two new straps made for the boots. I am SO happy with the finished product. He pays such close attention to detail and does such good quality work! I also had a backpack repaired here and it looks as good as new! You really feel at home walking into this shop, as both owners are very kind and friendly! I highly recommend!

THE BOW VALLEY LOCATION BROKE MY $800 HEELS AND LIED ABOUT IT…read more I've never experienced anything like this at a shoe repair place. I brought in a pair of Aquazzura heels to have the heel tips replaced, and the owner put tips in with too big of a screw, and broke both of the heels. I saw a weird looking gap and the leather looked messy when I picked them up - he claimed "the designer didn't have enough leather to cover the whole heel". Right. When I looked under the leather he'd messily glued back, the heels were split open. He's now claiming the "leather shrunk from being worn", which is not a thing that happens. I took them to another shoe guy and he confirmed the heels have big cracks and said it was a terrible job.

I had a pricey bag dear to my heart that needed a shoe repair shop as the zipper had come loose. My…read morehusband offered to bring the bag to Bow Valley Square nearby his workplace to have it fixed, what a doll! No line up to drop the bag off, polite service, inexpensive and the bag was finished a day before it was promised to be which saved us an extra trip downtown before our vacation! Quality workmanship, no complaints and would highly recommend!

Horrible customer service! All I kept thinking of was the soup natzi episode of Seinfeld. They…read moreforced me to pay up front befor any service was completed and said I had to "trust them" that the job would be done right. When I asked if I could pay when I picked the shoes up, the lady threw the shoes at me and told me to leave. I was flabbergasted on how they stay in business acting like that. I found a much better place to get my shoes fixed in south center mall!

The lady at the counter is incredibly rude. Do not waste your time going here, there are much…read morebetter places that value their customers. They insist on being paid up front, I am guessing this is because of their lackluster service, no one wants to pay for a lousy job.

This place is a total RIPOFF!!!!! Took a pair of shoes in to have the heels replaced. For $35 they…read morereplaced only the rubber piece at the bottom of the heel and then when we went to pick them up the shoes were not ready Avery 2 weeks, they spray painted the heels black and did a poor job at that. Also they prefer cash. Maybe there is an audit in the future.

My winter boots that I bought 3 years ago were still in excellent shape. The soles were sound, the…read moreexterior was only slightly scuffed, why drop stacks on a brand new pair? Because my Pacquiao calves busted the zipper, rendering them useless in deep snow. Enter Maria's. Well, is it called Maria's? You can find it on Yelp under Maria's. On Google, it's Fish Creek Leather Alteration and Shoe Repair. Maria's did such a great job fixing up my boots, making them look brand new for a reasonable price. It only took them a couple of days, and they fixed them just in time for the huge snow dump. Service was friendly, I got a phone call when my boots were done, and I didn't have to pay for them until I picked them up. Happy cozy feet at a reasonable price. Check them out if you've got a wonky zipper or a dress that needs taking in.

I always bring my red wings here to get stitching done and they always take care of me. The staff…read moreis the best and I always get my boots back looking mint. Thanks a lot for your service!

I've brought my boots here a few times now to get stitching/repairs done. Great staff and my boots…read morealways look like new when I get them back!

Fantastic folks and so helpful and very competent. I trust my shoes/boots to him and my alterations…read moreto her

I brought in two pairs of boots that I was about to throw about because they looked so worn. I…read moredecided to bring them to Richmond shoe repair to see what they could do. And they are back to life !!! They look almost new again. Great job!