I'll start by saying that I missed their initial correspondence, and I take responsibility for…read morethat. What I did not expect was the extremely rude and dismissive response I received afterward. There was no attempt at understanding or professionalism; just a very off-putting, condescending tone that immediately made me uncomfortable moving forward. Customer service is part of the service, and based on this interaction alone, I decided I no longer wanted them in my home. Mistakes happen. How a business responds to them matters, and unfortunately, this experience showed a complete lack of courtesy and customer care.

David and Ramon came in such a short notice and delivered. Very informative, they installed my 77"…read moretv to exact specifications.

ADDITIONAL COMMENTS AFTER OWNERS REPLY:…read more Not only does this company have shady business practices, now the owner is outright lying about the situation. I fired them from finishing this work. I'm the one that called the owner first to give him a chance to do the right thing. He says I'm being petty, but I don't like it when someone tries to take advantage of me, as I'm sure no one does. Here is the section of their proposal that discusses what is included. Read it and you decide. If no one from the company verbally tells you that there will be a second proposal, would you think something else is needed after reading the following? "Our pricing, unless otherwise noted, includes all labor charges and installation fees. Most of our equipment is priced at or below MSRP but the price you see includes everything needed to install it, thus we call it "installed price." If you need to have the proposal separated we can provide that, but through our experience most clients find installed price easier to understand. Labor charges as of this proposal are $155 per man hour for installation, $185 per man hour for programming, and $125 per man hour for retrofit. Our programming and retrofit labor charges are our best estimates and unless otherwise noted include time for setup and programming of the system plus time for tweaking the program. We have found that most customers require changes within the first 30 days as they begin to use their systems and we will modify the program twice within 30 days after the installation is finished."

From the owner: Daisy is a national smart space installation and services company that simplifies smart home and…read moreoffice technology to make it work and perform optimally for its users. Whether you’re looking to integrate smart lighting, audio-video systems, home automation, or entertainment solutions, we’re committed to delivering unparalleled expertise and exceptional service.

There have been nothing but issues with implementation and migration of tenants. They do not…read morecommunicate.

I recently had these guys do a remote session to fix some problems on my computer. The problems…read morewere fixed correctly, and reasonably quickly. We had a minor problem when the technician started closing my browser windows. Fortunately, I knew how to restore them. I will use these guys again when I need computer support.

I purchased this system because I am a Home Renter not an Home Owner. The system is easy to setup…read moreprovided you watch the DVD with the contents of the box at hand. The system is setup that when you leave, you can take the whole system with you. I have had this sytem for almost a month without any problems. The easy setup plus the reasonable monthly rate is why I rated it a 5 star. Plus you can download the App for your Smart Phone (IPhone) and arm or disarm and montior your system anytime or anywhere, 24/7.

This is a joke of a company. No one calls you back. No one picks up the phone when you wait to…read morecancel. I've been on hold for almost an hour now. My system still isn't monitored. The sensors don't work. The keypad keeps saying no response.

Lock Smith Unit really helped me out when I was in a bind. I accidentally locked me keys in the car…read moreand couldn't get in my house. They came so quickly and were so nice it was amazing. If I ever have another air headed moment I will def

From the owner: At Locksmith Unit Orlando, we specialize in providing fast, reliable, and professional locksmith…read moreservices throughout the Orlando area 24 hours a day, 7 days a week. Whether you are locked out, need a new car key, or want to upgrade your home or business security, our certified locksmiths are ready to help. We offer a full range of automotive, residential, and commercial locksmith services, including car key cutting, programming, ignition repair, key fob replacement, lock rekeying, lock installation, smart lock setup, master key systems, access control, and emergency lockout assistance. Our technicians use advanced tools and modern technology to ensure precision and safety in every job. We take pride in offering honest service, fair pricing, and excellent customer support with no hidden fees and no long waits, just dependable locksmith solutions when you need them most in Orlando, Florida.

Repinstech Corporation (Owner: Marc Tollison) is one of the most dishonest companies I have ever…read moreworked with. I have literally never written a bad review about any company before but feel it is absolutely necessary to warn people of this company's dishonest tactics to scam their customers. I hired Repinstech through thumbtack to diagnose an issue where my washing machine's drum was not balanced and made a lot of noise due to vibration on spin mode. The tech that came out quickly looked at the washing machine and told me three parts with the motor needed to be replaced. I wasn't even sure how he diagnosed that with how quickly he looked at the appliance. Total cost of the repairs was about $500. Luckily I hired another company to give me a second opinion. This tech for this other company opened up the front panel of the washing machine and showed me the real problem, one of the struts holding up the drum was broken in half. This was clearly the issue and made sense. He also showed me the motor and showed me it was in perfect working condition. Had I spent $500 to replace those parts, not only would I have replaced something that wasn't broken, I would still have had the broken strut and would have been asked to spend more money. This was clearly an attempt to scam me by Repinstech. The worst part is that before jumping to conclusions, I opened a resolution case through thumbtack to try and address the issue directly with Marc Tollison. His responses were all lies about what happened and he refused to right the situation by providing a refund for a complete misdiagnosis. He made zero attempts to right a really terrible situation. Repinstech is clearly out to scam anyone who hires them. PLEASE DO YOURSELF A FAVOR AND AVOID THIS COMPANY!

Update: Three weeks went by after my last review and I still hadn't received my refund and after…read morecalling and leaving several voicemails and never getting a call back, I had to file a dispute through my bank to get my money back. This company's business practices are horrendous please don't even waste your time.