Go elsewhere. Terrible customer service, terrible staff, management lacks competency. Staff doesn't have a clue. If you purchase a firearm from them they won't even let you use their range without membership. This is a new one for me. No more business from me. read more

My husband and I ordered a gun online last week to be picked up at the store. We got a call the next day that we were all set to come pick it up the following morning. We fully anticipated long lines because of the virus issue but once we got inside, people were on top of eachother. No one enforcing the rule to be apart by 6 feet, way more than ten people inside, and they even told us two of their employees were out sick and they're short staffed, which means everyone working there was probably exposed. We spoke to three different employees over the phone before ordering and each employee had a different understanding of Florida gun laws. The first employee told us we can't purchase any firearm with an out of state license. The second employee told us we can purchase only a long gun with an out of state license. The third employee confirmed we must have an in state license in order to purchase any gun, and that there is only a waiting period on handguns, but not long guns. After waiting 2.5 hours the cashier told us we weren't able to pick up until next week, after exposing ourselves to all the people around us. We tried to see if we were allowed to come back at a predetermined time the following week so we wouldn't have to wait in line and they basically just said no. Which means we have to go through this all over again next week. Wish we never bought from this place. YOU SHOULD BE EMBARRASSED...MASTER YOUR CRAFT! YOU ARE A GUN STORE WHERE YOUR EMPLOYEES DON'T EVEN KNOW THE LAWS! read more

I took the concealed carry class from Stan Perkins in March at Shoot Straight University Parkway. He was a great instructor! A classmate and I hired him privately to teach us self defense. I highly recommend Stan. He is patient and knowledgeable and makes learning fun. He is cautious and quick. He gives positive feedback and persists to break bad habits to create safe shooting and top notch skills. I don't think you can get much better than that! I look forward to learning more. Thank you! Elizabeth read more

Extremely Rude Customer Service!!!! Would give zero stars if it were an option! I was a customer of Shoot Straight for over 10 years and have made multiple firearms, ammo, and accessory purchases. Until today when I purchased new manufactured ammunition from this store that failed in my rifle and blew out the magazine. The "Manager" of the store informed me they have a zero return policy on ammunition and would not do anything to remedy the situation. He was extremely rude when I informed him I have been a customer for 10 years and would not be coming back as he pointed to the door. If this is how they treat a 10 year customer I just wonder how they treat new ones. read more

Bad customer service. Absolute shit. Bought a sling, refused to let me return it a day after. Pulled up bank statements and said to go through sales. Refused. Bought another sling. Wrong product inside of package. Was rude about it. Had to open multiple packages to get the correct sling, "someone switched a bunch of them out" hard to believe someone managed to switch multiple slings around out of packages in front of a cash register. Managers are unprofessional, the time I was in there before only buying a gun because the price was extremely good and my normal gun shop said to go get it because they couldn't match. Literally paying the guy who was helping me and the manager was cursing about people browsing and sales not being made. read more

Was highly recommended by friends to buy my guns here. Had a great experience every time I've been in here! Great shooting range also! I highly recommend to anyone read more

Took CCW course and shooting instruction at Shoot Straight in Sarasota with Stan. He is an NRA certified firearms instructor and range safety officer. The instruction I received from Stan was fabulous. He was very clear and focused on the most important information I needed to know. I learned a tremendous amount of practical information and feel much more confident with my handgun now. Stan is very dedicated, helpful and inspiring as a firearms instructor. I highly recommend him whether you are a beginner or expert! read more

They have 1000 round boxes of ammo at decent prices, also has an inside shooting range for hot summer days

Went there prepared with two handguns, an AR-15 and a revolver. Went there for the first time, but have shot my gun countless times. (probably more than I can count on my hands and toes, in my life) We took a course for our concealed. We know gun safety from beginning to end. You'd have to be a retard that has NEVER handled a gun in your life to not know gun safety. The experience was horrible, we went in the rifle range section as we shot our AR... we let our friend fire the AR for the first time, he's handled guns prior to this multiple times and one of the range safety officers came out and addressed his aiming and told us he was hitting the ceiling rail and also said in an aggressive manner "that's so 'unsafe' to do that, you need to flip up your sight!!", when in fact we saw him hitting the target (center mass, with the target 15-20 feet out) and the guy proceeded to address the unnecessary matter by giving us a story of how that's like driving a car with your eyes closed... umm no! In fact that's not like driving a car in any way shape or form!! We proceeded to attempt to enjoy the range... as I was putting 24 rounds through my compact handgun, I was told that I needed an extender on my target, because I was shooting too high.. I was aiming for the head on my target, I may have missed the target but I sure as hell wasn't hitting the ceiling like a person who doesn't know how to handle a gun. The recoil on this gun is slightly rough however I've already put over 800 rounds through my gun myself (at another range) and have already learned how to handle the recoil and muscle memory has already kicked in while shooting my handgun. I was unhappy about that, it made me feel like I had to be careful with what I was doing, almost like they were hovering over us all. I've been to another range and did the same things I did here and not once did the management come to say anything to us. Don't know what I was doing different. If your making me feel this way then no thanks for a return to this place for me. That isn't the end... We continued to shoot off our 400 rounds we took into the facility to fire here... I attempted to shoot a new target with the extender and I was told my target was too close and needed to push it back... I'm within my stall, feet planted, leaned in to eat the recoil and my handgun was gripped properly... I don't think the distance of the target will lead to a misfire or me accidentally shooting a person. (Don't see the purpose of that) The last encounter I had with one of the safety officers was because I accidentally walked away from my stall with my handgun to the side facing down, finger off the trigger, locked cocked back with nothing in the chamber and no mag in the gun. So there were no bullets in this gun whatsoever. I was told not to do that again or We were all going to be kicked out of the facility, because a misfire has happened before, and apparently they don't have bullet proof walls facing the register(which is behind the shooters facing their targets. In my opinion that's not very smart or "safe"... the woman that caught me doing that was unpleasant about it and slapped her hand onto the glass window in anger to get my attention regarding this!! So yeah... I don't recommend this place to first time shooters or new shooters, or any shooters in that matter, unless you're ok with someone hovering you the entire time. I can't believe we were told not to go here and we still went, giving the benefit of the doubt. Well that back fired that's for sure. I'd rate no stars if I could to be honest. read more

Went here for my concealed weapon permit course. 70% of the 4 hours I spent there felt like I was trapped in a time share. The one instructor, John, constantly pushed the U.S. Law Shield program. I think this is a great program, don't get me wrong, it just felt excessive to hear him promote it every two minutes. There were special "deals" we could receive if we signed up that instant. Very much just like a time share. I know more about that program than I know about guns and gun safety (what I actually paid to take a course on). John was also very unfriendly and arrogant. He would not answer a single question in a professional or respectful way. The other instructor, Stan, was excellent and he taught me all the information that I wanted to take away from this course. I would not recommend taking your concealed weapon course here. A few of the people I talked with after the course agreed and said I should absolutely write a review to warn future customers. Huge waste of time unless you are trying to listen to an angry man attempt to sell you insurance for 4 hours. The facility and range were amazing, this review is strictly about to concealed course offered there. read more