We had an event at the Schoolhouse Hotel which brought over 100 people to White Sulphur Springs…read more Unfortunately, four of our guests parked in the lot adjacent to the Mountaineer Guns store. Only one vehicle was next to the store, and the others were in non-gun store spaces. There were more than a dozen other vacant spaces for Mountaineer Gun customers to park. The Mountaineer Guns clerk came out and angrily confronted me, and repeatedly threatened to have the vehicles towed away. I apologized on behalf of our guests (they were clearly in the wrong). Despite my apologies, he again came out and declared that the cars would be towed. I again apologized and asked if there was any way to "make it right." I offered $50 in order to keep the peace and to placate this obviously power-mad store clerk. He said he would call the owner and see. Upon his return, the clerk again declared that the tow truck was on its way. I asked how much money it take to appease him. He said $200. I said I had $150 on me and would that do it? Attached is the receipt for my payment of the outrageous parking fees. $37.50 for each of the vehicles to park for the morning! If you think this is just or fair, then by all means you should continue to shop at Mountaineer Guns. If you think that what happened was unfair, outrageous, and a money grab, then please take your business elsewhere. In my opinion, there are plenty of sporting goods stores where people are treated fairly, but Mountaineer Guns isn't one of them.

Really friendly and helpful people. Super knowledgeable. I'll be going back…read more Amazing selection of old and new guns. Fun place to shop or just check out if you're an enthusiast.

I took a Concealed carry class at this location and the instructors were great. Jess, Jay and Glenn…read morewere very helpful, explained everything and supportive for the class. I would recommend going to them for any questions, purchases or classes. The shop was amazing and the staff is very knowledgeable on everything.

Excellent selection and very helpful staff. Would highly recommend checking these guys out for your…read morenext firearm or silencer purchase. They typically have better prices than Dunhams across the road also.

I have purchased a number of weapons from Darryl and will continue to. The service is great along…read morewith the selection and if he doesn't have it he will try his best to order it. I also have found his prices better than any store near him and he has even matched prices for me

I've purchased 3 guns from Daryl so far and he's always been very courteous, polite and willing to…read morework with you on pricing If needed. They are very knowledgeable about the products too. I would highly recommend doing business with his store at Whitetail Outfitter.

Not great service at all. Extremely rude. Have no values or integrity for their business. Whoever…read moreruns their account on Google needs a serious attitude change. Every bad review left on Google they have replied with smart remarks. Not how you handle a business. Grow up!

From the owner: We are locally owned and deliver friendly customer service. We carry items from Berkey, Rothco,…read moreLifeStraw and All-American as well as a large firearm and ammo selection.

I can't leave 0 stars or I would. I was a longtime Sportsman's Warehouse customer. A friend lives…read morein Roanoke and picks my online orders up for me and has never had an issue. This time he went to pick up an order I had sent there and he was denied - and teeated exceptionally poorly. So he called me and I called and got a very agitated reaponse because I wanted someone to pick the prder up for me - I tried to cancel the order and received pushback over the order number. Jeff tried to get me off the phone and I had to let him know I was going to get that order number and he would do it while we were on the line. Customer Service - non existent.

Best outfitter in the NRV. VERY impressed with Archery! The manager was fun to work with!read more

Purchased a shotgun and a 9mm handgun. Staff was polite and professional. Prices were good…read more Background check went smoothly. An overall great experience. I highly recommend them, and I plan to return there in the future.

Purchased a rifle from Trader Jerry's at the Chantilly Gun Show. When I got home realized the box…read moredidn't have a magazine or scope base. Called Trader Jerry's and explained what had happened. The Gentleman I spoke with was very nice. He got my address and said he would send those items. A few days later got a package with a Magazine and base. In my experience it's hard to find this kind of customer service. Trader Jerry's had the best prices and know they also have the best customer service. Thank you gentlemen.

I've been going to Trader Jerrys for many years, and have always had a great experience. Ive sold…read moreand traded some guns there, and Aaron has always been fair with me with that process. They know guns, and can get you whatever you want. They will also install sights on a gun if you need, as well as help with any other processes(mag release switch on a Glock, installing decocker on a Beretta,) and they get it done quickly. I recommend them to anyone, and will support them as long as they stay in business.

Always been honest and fair. When trading they make sure you talk to the correct person and stand…read moreby their offer ever later on. Good place to do business.