Took my 2020 Wrangler Unlimited in for the 75k mile service. Very pleased with the work and price!…read more It's nice having someone local that can do the work without having to pay dealer prices!

Great company for ur auto service needs…read more ......,........... Good right now service needs done right bring ur car or truck here and it will be done right

Since moving to Columbus in mid-2017, I hadn't taken my car to an actual garage, preferring to just…read moreget my regular oil changes at the usual drive-thru chains. But with an aging car that is starting to get leaks and other wear and tear, I knew it was high time to finally get an inspection. Fortunately, Yelp recommended Tom & Jerry's, and after taking it in and getting some substantial service done, I couldn't be happier with my experience. One of the great things about T&J's is that they text you a link to your inspection report, which lists urgent, not-so-urgent, and recommended items to address...and pictures of all of the problem areas. I was actually quite relieved that my car's main leak was from cracked transmission lines and not an actual failing transmission. Even if I didn't have some basic mechanical knowledge, it would have been obvious from the pictures that the lines needed to be replaced. Likewise, images of battery life, ride quality, and other factors all helped me opt to fix the more urgent service items. When talking to the technician over the phone, he never tried to sell me on the less urgent items (such as a loose sway bar), and the prices quoted were very reasonable. Ultimately, I spent $1200 on four tires, a new battery, a replaced passenger mirror (labor only -- I'd brought in the part), an oil change, the inspection itself, and the replacement transmission lines. It would be an exaggeration to say my car feels new, but there's something to be said for the peace of mind that it's been thoroughly inspected, and the key issues have been addressed. Given that I was dreading having to potentially shop for a new car, I'm especially glad for T&J's service. One minor negative that is nonetheless worth mentioning is that they don't have much of a waiting area, and there aren't any decent places to sit for awhile nearby (the Starbucks, five blocks away, is drive-thru only!). After wandering around the area for awhile, I wound up just getting a Lyft home. Not a big deal at all, but just be prepared to drop off your car and have a pick-up option ready.

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

It is hard to find a great mechanic and one that is trust worthy. Kortney the manager/owner…read morefollowes up immediately after all services and then continues to as typical vehicle maintenance are upcoming for both of my vehicles. I felt the price was fair for the service. I received a very detailed report with photos and documentation of itemized needed items and things that I were good. I will continue to seek my maintenance needs from this business. Highly recommend!! They also give you a car fax report for life of the car free! I also get checks in the mail for money off any services.

They are so wonderful! Always so friendly and willing to help, I can't appreciate all that they do,…read moreit's a very pleasant experience especially when having to deal with the increased stress of car repairs, thank you for all that you guys do!

Awful service. Charged nearly $200 for an "inspection" then tried to charge $1500 for a new fuel…read morepump. Declined the service and inspected the fuel pump myself. Found the fuel level float popped off, so the gas gauge was not accurate and the car had simply run out of gas. Attached the float back to the fuel pump and added gas. Took 15 minutes. Scammed out of $200 because they clearly did not inspect the car, specifically the faulty part they said needed fully replaced.

the best shop in town. amazing service. The team at Hoffman…read moremade my day so much better. Thanks again Hoffman auto repair

I would not suggest buying a car form here, even if its your dream car, which for me it was. Ill…read moregive some detail so theres no misunderstanding. I bought a 2020 86 Gt from this dealership, I also had it shipped to my house. now shipping went smoothly. when the car came in I noticed it had many weird spots in the paint, nicks and interrior damage they didnt mention ( i knew this would happen because what dealership doesnt do this) however I and other people noticed it had been painted white by someone who was not a professionail, this made me heavily question if the car was stolen and sold to me by the dealership. Before I bought the car ( which i paid Alot of money for) they told me that they changed & put new fluids in the car, changed things like the oil & air filter, put a new battery in the car and cleaned the inside. All of which where a lie. the inside had tares the did not show or mention, had trash tucked in the seats ( like bags) the oil was black and almost empty, there was No coolant! or any other fluids put in or replaced under the hood, and worse the new battery the just put in had clear signs of corrosion. Leaving work on my first day in the car, the car wouldnt start for the life of me, not only did the key fob die, the battery for the car did as well.. I was stuck in the rain for two hours ( plus i had to buy a new $260 battery) when I called them they where very avoidant on what I was talking about and said they would call me back with an answer.... nothing.. I will be reporting this place to the Better Business bureau... (EDIT) I got a manager to reach back out to me, they said they would remberse me for the auto issues i exsperienced after buyng their car.

I would be very careful dealing with this dealership. I was sent a video of the car I intended on…read morebuying and asked for all flaws to be included. I wired them the full amount for the car, rented a car and drove 1.5 hours to purchase the vehicle. Once I arrived it was clear the vehicle was not even close to the condition they insured me it was, it was horrible! There answer to me was what do you expect it is a nine year old car, that is what you get! I asked for my money back, they cut me a check and I got out of there. I would stay clear of this dealership at all cost! Worst experience to date buying a car!

We had emailed this place for info on a repair on our truck and never received a reply. When called…read moreto inquire about this, the guy on the phone had no idea what I was talking about. He then became rude and frustrated causing me to become upset and frustrated. I'm sorry, but not sorry if you don't know where your service requests go. Either get it straightened out or don't offer auto care. There was no need for me or any other customer to get treated that way, especially when we did as the website stated. We are actually grateful it went that way though; if it was going to be a bad experience, I'd much rather have bad attitude than bad service/repair.

They do great work, but only if you know what you want. They are very skilled at older cars which…read moreis rare, and can fix pre computer controlled stuff, which most won't touch. On newer stuff I got the typical BS excuses, which i didn't expect, but it is what it is.. still would go back but only to have things i wanted done and didn't want to do myself. Again, i'd trust them to do any work, maybe just not troubleshoot the issues..

Wonderful service from a real Professional. Would recommend from every point of detail involved in…read moremoving and transporting any car or truck!

The owner provided fast service, clear communication, and great price for towing my car to…read moremechanic. 100% would comeback if need another towing job.