I when to fill a new prescription no one from the pharmacy told me how to used the medicine. The…read morelabel on the medicine was incorrect it's say take2 tablets daily. I when back the next morning and I was told to take 2 tablets twice daily one in the morning and one after supper the pharmacy changed the label on bottle. Someone from the pharmacy did call me to apologize.

Well organized Shoppers location. It's easy to find anything you are looking for at this location.read more

When I first met the gentleman who own and run Walter's Pharmacy. They were different than everyone…read moreelse. THEY CARED!!! It truly broke my heart the day I seen the decline in that caring kindness. Could be the combo of that and making money??? I don't know? I do know that I've watched these kind people go from being very kind people to people that wouldn't trust you if you if you were starving. Why? Cause they've been lied to & I'm guessing they have become.accustomed to the money and may have forgotten those people that always have said positive things about the store. But being honest.. You've changed to be like every other stores. They're cold no compassion and trust nobody and it ruins it for us folks like are loyal customers and are very kind to the staff. I don't think you're like that at heart & I know Oshawa can do that to a person over time. I've watched the amount of rules.change and sign s.grow. It also makes for a cold atmosphere. There has to be a way that's a compromise. I don't have the answers but I thought I'd bring it to your attention as I know you are nice people. Oshawa could harden "The Pope". It's sad but true. And people this isn't a negative post as much as it is just bringing to attention. These folks deal with a lot. More than you can imagine. I hope there's an answer and a halfway with the issue. Peace to you all ! & God Bless

very good at helping and prescriptions. helped me find a good place to renew my prescriptionread more

Totally engaging professional and concerned pharmacy staff who put the customers well-being first …read more I am confident that I am understood ,confident that my conversations are "private" and confident that I can call at any time during business hours and get a quick response unlike the Cornwall Dr Shoppers ' where I've been on hold for 25 min . and longer --like a Canadian bank --and never received (in person) a civil greeting and after how many visits ?still no recognition. It's a disgrace .

This is Oakville's official and only 24hr Shoppers Drug Mart, they recently just moved within the…read moresame plaza into the space where Canadian Tire used to be. So they have now a brand new store front with the hole works of Pharmacy, Mini Grocery Store, Cosmetics etc. Went there the other day and actually was really surprised about the amazing price on butter and cold cuts!! Haven't seen such a good price anywhere else...not sure if it was just a sale or not...

Excellent service and always willing to help. Transferred three people from Shoppers where there…read morewere long waits and continuous errors. The staff at Lovell have gone above and beyond in doing everything they can to assist when problems arise, They have contacted doctors, obtained special orders of drugs and always communicate everything. Trust and assistance go a long way when dealing with health matters. Tip of the hat to Sean, Nathan and all the staff. Don McKenzie

I've been a loyal customer for years and never had any problems. I was always accommodated and…read moretreated with respect. The new Pharmacist is truly disappointing me. He clearly does not have the same customer service or social skills as the other workers. He is extremely flippant with customers and his staff members (in front of customers), not warm at all and is also belittling. He miscommunicated about payment on the phone and when I asked him about that, he snapped at me, said he told me and went right into the back of the store again. No apology or accountability on his end and clearly no respect for the loyal clientele. I watched an assistant rush around, clearly stressed, with a huge line up and I saw that he was berating her and then returning to the back of the store again. My family members have caught him being rude with the assistants and clerks several of time. Not a fan of his attitude at all and I don't understand where he gets off thinking that conducting yourself in such a way is acceptable. Whenever I see him working now, I wait for the other pharmacist. I refuse to work with him. If he continues to interact poorly with me, I will probably transfer all of my prescriptions to Shoppers. Definitely not okay.

My good friend lives in this neighbourhood. He told me about his local Shoppers Drug Mart (SDM). I…read moreremember going eons ago. A couple of Saturdays ago, I was heading home from the east end of Toronto. I needed a drugstore and remembered this one and decided to pay it a visit. When driving northbound on Woodbine Avenue, you turn left just before you hit O'Connor Drive to get here. There is plenty of parking in front of SDM. I backed into a spot steps away from the entrance and walked in. At first, this store's layout looks the same as most newer SDMs. You see the beauty boutique first. I looked at all nail polish colours. The variety was great. The vitamins section was nicely organized. There was a sale going on. No complains. Travel items and tech accessories are decent. With the latter, it favours Apple products more, which can be a bit of a downer for Android users. I rarely give any SDM a glorious review, but this store deserves full marks. What sets it apart from others is that it has a mini grocery store. It was my first time experiencing an SDM with fresh produce and more. I wish that Markham had this grocery store subset in any Shoppers. I'd be happy. I reckon that we don't because we don't have a 24-hour SDM. This store is open around the clock. The bread section was awesome. It featured Ace bakery items. I loved the produce section. Everything looked fresh. It was like being in a mini market. I saw T&T bakery goods. They were mainly almond cookies, but I was thrilled to see them. There's even a meat section. Wow! The extra thick-cut bacon was eye-opening. I think of those working rotation shifts and how great this store is for them. I ended up getting a few items: - Armstrong herb garden cheese in stick form - Cucumber Lay's chip - Chicken caesar salad The only weird thing was trying to pay for groceries at the self-checkout. It doesn't work well if you scan the barcode on food. I got an error. Instead, I abandoned the rigidity of scanners for a human being. She was great. I scanned my PC Optimum barcode and then paid with a debit card. Done! I thanked the woman and headed out with my goodies. I had the chicken caesar salad for dinner. I loved that there were separate trays for the lettuce, cheese, croutons, and chicken. You essentially put everything together before you enjoy your salad. It was super fresh. I was impressed. So much for the brief healthy kick. I had half the bag of cucumber Lay's while watching the hockey game a couple of hours later. Delicious! I love cucumbers and to have that subtle flavour captured in chips was brilliant. I ate the rest of the bag the following day. The Armstrong herb garden cheese are sticks that are individually wrapped. I normally don't crave eating cheese on its own, but I love the herbs in this cheese. Delicious! This SDM has a post office. It was doing swift business when I was here. I love this drugstore. I look forward to dropping by again when I'm in the area. (189)

Cheapest eggs in the city, great service and knowledgeable staff. This is not my closest shoppers…read moreDrug Mart but it is my favourite

The Canada Post sub office is very good with very helpful curtious kind caring staff. Good place to…read moresend your mail and get stamps etc

I like this store. It's open 24/7. The employees are always helpful and friendly. I never had…read moreanything negative happen to me in the store. I was pleasantly surprised to see the other day that the store had hired a security lady who was walking around. I felt safe. She was so friendly...and NO she DID NOT follow me around as some people she did. For those of you who complain here that they are being watched in the store if you have nothing to hide why do you get nervous? Shoplifting concerns all of us because the prices goes up. Keep up the good work Shoppers Drug Mart. Irene

This rating is for the Beauty department…read more My GP recommended a specific brand OTC cream. He gave me the brand name, Cera Ve. He warned me that the price range would be around $30/lb. Well that's serious money in my book (unfortunately.) I came into the store between 9-10a.m. on a Thursday. It wasn't too busy, to my relief. On the other hand, I wanted to be sure to get the right stuff, and wanted to check with the Pharmacy that it wasn't physically behind the counter before hunting the aisles. I took my place in line, and began to wait .. and wait. I have no problem letting her serve the current customer first, go ahead take the time necessary to do your job. After the customer walks away, however, she continues to really take her time. I stand, and wait...keep waiting...there are people adding up behind me. Finally I get so annoyed I need to start making conversation with the customer behind me. As we begin filling our own time void, the staff immediately decides to continue with someone else not in line. THEN I get to hear that it is indeed not kept behind the counter, but on the shelf. Once I hit the aisle, I do get a staff who is available and takes the time to answer my questions about the various formulations offered on the shelf. She had good knowledge of the different ingredients and their applications. I was finally able to purchase what I needed. I should have made more effort to remember her name as I would go look for her next I came back. Good service with an appropriate knowledge level.

Purchased item in the evening with the sign that it was for sale. Checked the bill after I got home…read moreand was charged the full price. Went in the next morning to clarify the price and for sale sign was still there for item. Spoke with the rude manager and let him know of the issue and asked me why I did not check bill at the time of purchase. I asked why your location is putting up sales signs ahead of the sale. He rudely pointed me to their cashier sign that requested patience. Sorry, this is not good customer service in my opinion.

My rating is 3.5 stars…read more After work last Thursday, I wanted to pick up some hand cream for my mom. She had cracked skin on one of her hands for at least a week. The hand cream that she was using wasn't healing a thing. I found one brand that seemed promising while doing some research online. The site said that it was available at this particular Shoppers Drug Mart. The store was conveniently on my way home from work. Then again, I cut across most of the GTA, so I pass by a ton of stores! This store is in a plaza. There seemed to be a Food Basics or some green-painted grocery store that has closed down. Shoppers Drug Mart is in the corner further down. The parking area can be a bit chaotic. It's an older plaza and the lanes are more narrow than what I'm used to in suburbia. This store has been here for a while. It has everything that you'd expect it to have, including a grocery aisle. I walked every aisle and could not find the hand cream that I was looking for, which was disappointing. However, there was a Gold Bond one that was on sale. It has been approved by the Canadian Diabetes Society. It has proven results. It was also on sale. I bought it! I dropped the cream off at my parents' place. My mom said that she would try the hand cream out immediately. This morning, I spoke to my mom. She said that three hours later, she noticed a huge difference. She no longer has cracked hands. Nice! She asked me whether she could pay me back. Hearing her say that this product works is all that I wanted. The lone cashier at this store was friendly and made sure that each customer was okay. She helped out a senior ahead of me. I liked the care that she showed and the help that she gave. I'd come back here again when I'm in the area. (157)

This shopper's has always had a magic spell on me. I don't know why, but it doesn't matter what I…read moream looking for, if I go shopping for something specific...I always start at this shoppers. Doesn't matter what it is, it is like a right of passage that on any shopping quest, I MUST first step through it's sacred sliding doors into the soft scents that can only be the cosmetics section (rereading that I think I may need some help......) In all honesty, I do think this is a great retail environment and not only because I seem to always need what shoppers has to offer. They really have it right on the retail environment. The layout is great, the visibility is amazing (it's always the brightest store) and the staff is friendly enough. It has everything and the mix of retail and pharmacy is great...what else are you going to do while waiting for the pharmacist to mix all the magical potions and call on the gods to create that coffee syrup (ok I'm not crazy but sometimes I do wonder why you have to wait for your prescription when the doctor wrote down the exact amount and the type...is it the handwriting they are figuring out...it's got to be so we have to shop around right???)? In any event, I am possessive about this shoppers and glad that I got to review it first. If you're ever in the area, stop by, because I swear this specific shoppers has...everything......

My rating is 3.4 stars. I'm rounding down…read more I have been shopping at The Grocery Outlet for a few years, but only drop by a few times a year. I've noticed the Rexall in the same plaza each visit, but never had a need to check it out. Well, I couple of Saturdays ago, I decided to drop by because I needed something. I drove over and parked. This plaza rarely has a full parking lot, so finding a spot was easy. I then walked over. This Rexall is an older store. It does not have automatic doors. You need to pull the door handle to walk in and push it to get out. It's not horrible, but it is a major inconvenience if accessibility is a necessity to you, or you bought a ton of stuff and your hands are full. This store has pretty much everything that you need from a pharmacy. You head to the back to fill or pick up a prescription. The aisles are wide. You can also get everything from canes to travel items. The snack section is impressive. Chips were nicely organized. I managed to see keto crackers for the first time at a Rexall. My usual two locations that I frequent in Whitchurch-Stouffville and Markham have yet to have them in stock. The clearance section is in the middle of the store. It was different. Most tend to be at the back, closest to the pharmacy. There wasn't anything that I wanted from this section, but I'm happy that it exists. This Rexall doesn't have public washrooms. I think it's more prevalent in newer stores. I was ready to pay for my items. I got to the cashout area. No one was there. Another female shopper arrived, so we waited. When the female staffer came by, she actually offered to help cash the woman next to me out first. I wasn't impressed, considering that I was standing right at the cashout counter. Anyway, being my polite self, I asked if she wanted to go first. She had one item in her hand. I had four. She said that I was there first, so it sorted everything out for the staffer. She could have simply asked who was there first, but she assumed incorrectly. I paid with a debit card. I also collected Be Well points through the app on my phone. The points take a while to accumulate, but I enjoy spending them when the time is right. I thanked the woman and left with my items. I managed to push through the door without dropping anything. Success! It's a good Rexall. If I'm in the area again and need something, I'd stop by. (204)