I have to say I am so disappointed in this market. I love that it is close so I can run and pick up items. However it was not quick. I went on a Sunday night. One person was in front of me at the deli. They are not efficient or productive. I ordered and the worker told me he would work on my order. I said great, I'll go get bread. I left for about 15-20 minutes. I returned and my order was still not done. However another gentleman was in line and they were fulfilling his order. They had not begun my order or even thought of it. In the meantime the other gentleman was in and out. They really need to improve their work flow and productivity. They did apologize but the interaction had so many nuances about race and class. All that to say, I will never return. I am good because I can spend my money anywhere and it will not be there. read more

I've been shopping there for 16 years and the customer service just keep getting worse and worse especially in the bake shop , and I just don't feel comfortable shopping there anymore and they need to know that I can take my shopping elsewhere they really need to fix the problem I really like this ShopRite read more

Live 1 registers open on a Saturday morning. Waiting in Line. Obviously more concerned about paying people rather than inconveniencing customers. Family owned really needs to rethink their business model and practices read more

1. I order deli meats online so I don't have to wait at the counter. My last two orders were wrong: they were not cut the way I ordered them, and they clearly substituted a lower quality product (I select the pricier meats every time so I know what I'm buying) but charged me the higher price. 2. They are constantly increasing prices, from week to week. 3. When I scan my own groceries, I get AT LEAST two error messpages that I put something in my bag unscanned. An employee then has to come over and clear it. It's embarrassing and unnecessary. read more

Not a great experience today. Otherwise is is an average to small SR. They seem to be refurbishing the refrigerators in the meat department. There is very little chicken available, Lost one star. At 2PM on a weekday, there were only 2 cashiers on duty. Both were packed. Lost a second star. Overcharged me for an item that was on sale, but didn't ring correctly. Two more points gone. read more

Young man that works at the deli ROCKS. I CAN NOT get anyone to cut my deli meats and cheeses thin like I like, but he nailed it. It took a little more time (which is to be expected) but he was sweet and patient. Awesome experience. read more

COVID19 Quarantine Review; I've frequented the ShopRite of Mt. Laurel since I was a child. And recently with COVID19 issues, it's my primary grocery store as I aim to get everything in one place. In light of COVID19 issues, Shop Rite has implemented several new measures. They've posted social distancing signs, changed the check out process and added a shield for their check out attendees. They've also started a facebook group to keep the community informed on stock of popular items like toilet paper and cleaning supplies. Each time I've done a grocery run, I've been super impressed with the inventory. I've been able to get everything on my list. I'm also impressed with the staff here, in spite of everything they're as friendly and helpful as ever. read more

Arrived at 8:45 ordered lunch meat on the screen they close at 10 the guy was rude behind the counter, the screen said we wouldn't get it until 6am? We're there now? And wouldn't do it... literally no one knows how to work anymore sad! read more

Omg! This place is amazing. It has expanded over the years and has an incredible amount a variety to offer. Prices are fair, staff are friendly and the store is consistently being restocked and cleaned. They carry all major brands as well as organic and gluten-free products. Why pay high prices at so called upscale stores? Been shopping here for decades and rarely need to shop anywhere else unless buying bulk items. read more

I'm awesome at self checkout-I'm faster than most cashiers. It's something I'm proud of while I watch other shoppers struggle I love to finish my order and be on my way, but not here. There is a miserable and mean woman who works at the self checkout area and she has made it her mission in life to dash over to me while checking out and harass me. She once insisted that I was in line with more than 20 items and shouldn't be there. She proceeded to scream at me in front of other customers and scold me (I had 18 items and showed her the receipt and she shut up so fast!) Last night I was in with my partner and we were buying separate things each of us had 7 or 8 items but we used the same checkout lane because of COVID concerns. I was ringing up my items and she came over behind me and started screaming at both of us that we needed to use different lanes because it was two orders. (There was no line-it was 9 pm and we were using the same lane for safety-and all said it was under 20 items) She is a miserable troll and apparently screaming at people about how to use self checkout is the only power in her sad little life. read more

HORRIBLE!!! Deli is the worst!! self check out is a mess!! HIRE MORE PEOPLE!!! will never ever be back read more

I stopped in Sunday evening to pick up a few grocery items. Went to the checkout and the cashier was viewing cell phone photos of the customer in front of me and laughing and carrying on while ignoring me and her duties as a cashier. The cashier looked at me and said if I'm in a hurry just go to the self checkout line. I told her to just do her job. She became rude and calling me mean and intentionally took her time to ensure more waiting. I called the manager and shared my poor experience as a customer. My take on it is that Sunday evenings when it's not busy the employees do what ever they want and the hell with the customer. They really need to teach their employees courtesy and customer service. I was never treated so rude and insulted as a customer. read more

This is supposed to be one of their flagship stores in the area. I usually make my weekly trip to the Union Mill Road ShopRite but a trip to the AT&T store to fix my charger was in order so this was closest. Let's just say that bigger isn't better. Dirty, gross, rude customers, and the food displays weren't much better. We got what we wanted and as always, bagged our own groceries in our canvas bags that we bring weekly. We won't be back-- checkout guy (his first day) was super nice but his register kept getting hung up every time he scanned deli items. read more

This store is really going down hill . My first complaint is the lack of meat even on first day of the sale. No one will answer the bell and come out to assist you. Second, is the deli department. They never get my order correct. I ask for thin cut, it's thick. Ask for 1/2lb nope it's a whole pound. The kiosk is a total waste of time because it's never ready and still have to wait while they start your orider. Third, I refuse to use self check out and have someone watch to ensure that I'm ringing up every item. But going to a cashier isn't much better as I have only had one cashier bag my groceries. Most will let all the food pile up and just look like at like you need to hurry up. Prior to the plastic bag ban, every cashier bagged as they were ringing up your order. Last, limited cashiers but several workers standing around the registers and by the exit. I will be going to Cinnaminson ShopRite. read more

The whole place is a crap shoot. The deli is the worst!!! can't sue the kiosk because even after 4 hours your lunchmeat isn't cut and ready...... can't use the seafood because they undercook your food making it expensive and inedible..... customers service?!? Prepare to wait for help as they have no one there!! sad place from years ago. I'll shop elsewhere read more

Sarcasm not needed. I as a loyal customer who is 50 years old don't appreciate young "SJW" cashiers who obviously have mental issues. Tell me sarcastically to be safe because I don't always have my mask over my nose. I don't believe it's her/his job to harass me while I am having my order checked out. read more

This Store is the WORST!! Self checkouts never work. 2 or 3 cashiers working. The staff is shitty too and no help. Back to Acme I go.

Went shopping here today after not visiting this location for a while. Was VERY SURPRISED to see the homeless man outside the store begging for money. Could not figure out why shoppers should be subjected to this and how the homeless man "adds" to a positive shopping experience. read more

Great job to the bakery department! The cake my son had them make for his 9th birthday was outstanding! They did a fantastic job with the Flyers logo. The cake was delicious! I can't thank you enough! read more

ShopRite of Mt Laurel - Grocery Near Me - Mount Laurel, New Jersey

Horrible customer service. On 9/12/2020 at 6 pm, I went up to customer service counter to ask for a rewards card and I was just ignored when there were 2 of them behind the counter. Then 2 more workers showed up to have their own conversation while still ignoring me. I am new to the are and thought I would do my weekly grocery shopping here but have decide to find another store where workers are not just there to get their hours and pay but there to help customers once and a while. read more

Still a chain supermarket, but tied with the Marlton Shop Rite as the best Shop Rite in the area (and in general one of the best supermarkets in the area). Pretty good variety of offerings, bathrooms are working, prices are good for things on sale, etc. The layout is a little different than some other stores, but nothing too crazy than others. It seems like they have one or two more extra brands than some of the other stores. read more

I want to thank Cindy for being an outstanding representative!! She is very knowledgeable, courteous, patient, and kind. very, very kind. She really expresses a caring and professional attitude. It wasn't hard to see that the high level of quality of service, at the Mt Laurel location, begins with her. If all other ShopRite locations are ran like this one, I look forward to being a returning customer! Thank you!! read more

I can not be more impressed by this store. I tried the Shop from Home tool. It was a convenience I hadn't tried before but circumstances changed and I had to try it...or no groceries for the week. FWIW, the Ravitz family seems to have invested heavily on updating the physical store and it's wonderful. Thoughtfully laid out, easy to find things, and great aisle navigation. So...no complaints! But!!!!! Once I tried the shop from home, I was pleasantly surprised how equally great the experience was! I got one of those surveys about my experience. I filled it out, but I'm never sure if anyone reads them. Within hours, I got a personal email explaining features I wasn't aware existed! Also, my suggestion was actually read and I learned it's already a planned enhancement. The time taken to respond to me really threw me over-the-top and I'm an official lifer to the Ravitz owned store. Heck, I'll look for another should I be on the road. Thank you, Ravitz Family, for actually caring about your customers and earning our $'s. You have a lot to be proud of and I look forward to many more shopping trips - in person and on-line in the future!! Happy Holidays! read more

I been going to this Shoprite since it opened years ago. Over the years I can say that my shopping experience has been average. I recently went to the Cinnaminson Shoprite and I swear I heard angels singing. Hopefully when they are done all the construction going on in the Mount Laurel store it will be more like the Cinnaminson Shoprite. You might want to get rid of the homeless man in front, its a real downer. read more

There's much to be desired at this location for Shop Rite. It makes me feel depressed. Maybe because it is a smaller store? Why bother going here when Wegans is right down the street. I prefer the Marlton location or the other Mount Laurel location. I think this location needs improvements on it's overall appearance. I will stop here if I need something in area, but not to focus on my main shopping. read more

For many years, this has been my go-to grocery store. They've gone through multiple renovations and reorganizations, but remain friendly, clean, and easy to navigate. A bit larger than your average grocery store, this one carries some specialty products that you can't find elsewhere, plus the variety of brands is huge. I'm especially partial to the pharmacy, which is run by an extremely friendly guy who knows my family by name (and prescription). Another plus is the parking lot and traffic flow here - it's never overcrowded or congested, and some side parking makes it really easy to run in and out. read more

I was hoping for a great new experience since they remodeled. Didn't happen. I went there Friday around 6 pm to pick up a few things. The new deli section looked great so I decided to pick up a rotisserie chicken. The time stamp on it was 7:58 am!!!! When I asked the deli guy for assistance he said he was in break. I went to customer service and they paged the manager twice. She came out and the first thing she said was "I heard you the first time". I explained to her my concern that all the chickens were there for 10 hours and she said in a nasty voice they were ok since they were under the light. Seriously? Then she walked away. Food that is being heated for 10 hours? Disgusting. Won't be going back. read more

I never thought I would say this, especially about a grocery store, but this place is just too damn big. I mean, it's huge and nearly impossible to navigate if you don't know the store very well. I came here to run in and grab a few things on my way home from work, and I instead found myself constantly running from one end of the store to the other because of the poor layout. This was really a drag because I was exhausted and really just wanted to go home. I can say that I was impressed with their selection of meats as well as the produce. They had more variety than my local Shop Rite, and everything looked really fresh. Maybe I'll swing by here again when I have more time to get lost. read more

The managers there, one in particular, haven't got a clue about how to run a store. It's packed with so many people that they're going from the checkout lanes into the isles because they only have 3 lanes open out of what 14? That's a continuous problem. I talked to a manager there, but she acted like she didn't give a crap. Apparently she doesn't because it was the same thing over and over. Seafood section is disgusting, but that's par for the course for them. When I go I know it's going to be a pain in the ass, but we have to eat. read more

Went to this ShopRite last week and was furious with their lack of customer service. There were several associates in the aisles stocking and putting up prices and although I passed each of them fifteen to twenty times (not exaggerating) while I was trying to find the last item on my list, not one of them offered to assist me. I've worked in retail for years and I know that what separates one retail chain store from another is customer service. There are cleaner, cheaper and more convenient grocery stores in the Mt Laurel area and I think ShopRite needs to take that into consideration when training their employees. read more

I am done with this store..I was absolutely berated by the "fast lane" cashier because I went 4 items over the limit..I wasn't allowed to finish checking out until I promised not to do it again.. Sorry I didn't accurately count each item as I walked through the store..The people on the other lane had to put items back so they were allowed to finish their order... I honestly could not believe what I heard or saw.. Go to Cinnaminson 5 minutes down the street for a cleaner store and better selection.. read more

I've been doing shop from home for the past several months without problem. Today, however, the app changed my produce order from .5 lbs of grapes to .25 lbs of grapes. Who would bother buying .25 lbs of grapes? And the "wonderful" employee at the Nixon Dr. Mt. Laurel NJ store even took my coupon for grapes. Guess that store is really looking out for its customers. read more

I normally shop at the Rt.38 Mt Laurel ShopRite (different owners) but stopped at this location today. After choosing 3 items that had no shelf price tags I asked an employee where I could find a price checker. I was amazed to hear that they don't have one! They're obviously hoping that you'll just buy things without bothering to find out the price! I was so annoyed that each of the items was put back on the nearest shelf. I won't be returning. Oh, and a star off for bad, loud 80's music read more

The staff is friendly and helpful, however the produce is very poor just paid $3.38 for 4 peaches all of which had to be discarded. They looked great on the outside but when cut open they were brown and rotting on the inside. This has happened numerous times in this store. Also you really need to check expiration dates on all foods because many times the items are well passed their dates of expiration. I have had to discard cold cuts that I purchased in the deli section as well, after a day or two they are either dried out or greasy. One gets the feeling that this store is not purchasing top of the line products to sell but lower grade and cheaper priced foods. I have had a better shopping experience at other Shoprite Stores but they are a significant distance from my home so I continue to hope there will be improvement here if customers publish specific areas that require improvement. read more

Worst Shop Rite in the area, However it is also the closest to me. I will not do my main shopping here as their selection is not great. I will run in and get things as needed. Associates are friendly but not very helpful due to a poor knowledge base of products allegedly available in the store. The deli counter will give me double the amount of what I order UGH.. It's not terrible, but just not that great with all of the other great choices in the area. I wish it was better as I am a big fan of SHopRite. read more

This is a decent ShopRite, nothing extraordinary, but it usually has most of the things I need. Appearance inside and outside is kind of dated, but the store seems clean enough. There is a lack of price signage by some of the snacks, across from the orange juice and milk, which is frustrating. The staff is a hit or miss; there are some friendly employees; and some not-so-friendly ones. Overall, Shop Rite isn't my go-to grocery store. I go once, maybe twice a month, but I do like this one better than the one in Marlton. I agree with other reviews, and the parking lot is not crowded, which is a plus for me! read more

I have been coming to this Shop Rite for about 7 years now. We have tried to check out the en vogue ones like Wegmans or Whole Foods, but i always end up coming back here. The staff is friendly and they always have what I need. It is clean and going early in the morning typically means a quick visit. There is just no reason to go anywhere else! read more

I have used the Shop from Home for over 8 years at this location and could not be happier about it. The staff is friendly and helpful. I receive phones calls whenever there is an out of stock item as well as suggestions for substitutions. We also have received many samples of items (that we now buy regularly). As a busy working mom with active kids, this service is well worth the $5.95 fee. Love this store! read more

Disappointed in this location. It's old, the carts are falling apart with no seat buckles, the aisles are all crowded and products are placed in odd locations. The cashiers and manager are extremely difficult when it comes to coupons and not friendly. I will not return here and do not recommend shopping at this location. read more

One of the better Shop Rites around with one exception. Their self checkout really stinks. I have used the self checkout multiple time, and I sware, I've had a problem with their equipment every time. Why they don't either get new equipment or overhaul what they have is beyond me. read more