Totally professional, attentive and thorough from sales process to completion of the job. Matt was patient and very informative during the initial proposal process. I opted to have an aging gas boiler furnace and hot water heater replaced with a Combi Boiler System. The Shore Guys quote that I received was very competitive and fair. The equipment quoted appeared to be superior to what others had quoted. Shore Guys office staff have always been courteous and helpful. Finally, the installation technicians were first rate. The installation process was completed over a two-day period. The team of Thomas and Mark (and the twins) are first class, knowledgeable and hard working. When the job was completed, they included me while testing all newly installed equipment and features. Everything was explained to me clearly. The job site was then cleaned up even better than when they came. To say the least, I am extremely happy with my total experience. Shore Guys Heating and Air now has a client for life. Great organization. Excellent management and staff!! read more

I couldn't be more impressed with Shore Guys and their outstanding HVAC services. From the moment I called, their team was professional, responsive, and incredibly knowledgeable. The technicians arrived right on time, were courteous and respectful and worked efficiently to get the job done. I was in a serious bind with a rental property that needed a fast AC replacement since tenants were renting my unit. They were able to move up my appointment to get the job done fast! If you're looking for reliable, honest, and top-tier HVAC professionals, look no further than Shore Guys . I'll definitely be recommending them to friends and family! read more

I would like to give a shout out to Jose from Shore Guys. I was having a problem with my heater. I called around 12:30 and Jose was there by 2:15. At first he couldn't identify my problem. He didn't give up and he listened to what I said about what was going on. He ran the heater through several cycles until he found what the problem was. He could have left after ten minutes and say he couldn't find the problem, but he didn't. Once he found the issue he showed me and then fixed the problem. He was very polite and worked clean. If I ever have another problem, I will certainly request Jose. Gary Goff read more

We have used Shore Guys for several years & they have always provided prompt & efficient service. We have had a service contract, which provides us with a check of our heater & AC systems before each season. The techs have always arrived on time & provide a list of completed items they have checked on our system. Myron was our tech for our heater check recently. He was pleasant, completed his work efficiently, made sure he answered any questions & arrived on time. We even purchased our new heater/ac system from them. Their prices are reasonable too. You can't go wrong if you choose Shore Guys for HVAC service! read more

This was the only company out of the three recommended to me for upgrading my heating and air systems that took the time during an initial estimate visit to inspect what was there (checked condensers on a three story roof, opened panels and inspected two 21 year old furnaces ). The project manager usedtechnology to measure the property providing visuals and photos He then offered options and recommendations Installation took two days . The installation crew of two to five technicians were polite and professional. I was pleased with the service and look forward to doing business with them in the future read more

I have used Shore Guys for 14yrs and they never let me down. They have great staff that are friendly and helpful. I called to have my yearly AC tuneup and they had a cancellation that day and Tarik was my Technician. He showed up early which is always a plus. He not only serviced my unit but recommended having an attachment that cleans my system constantly cleaning mold and other various allergens that live in your system and air. We have an older home and allergies. He hooked it up in 10 minutes. He was very knowledgeable and taught me a few things! Thank you Matt and Tarik for excellent work! read more

I requested semi annual servicing of my heating and air conditioning unit. Myron was SUPERB - he completed his job thoroughly while working in the hot outdoors and even and a hotter attic. Respectful and courteous, Myron is top notch. During his soup-to-nuts tuneup, he determined some additional issues which needed addressing and discussed these recommended items at length. I will work with Shore Guys moving forward to address these issues. Thanks Myron! it is invaluable to have your hearing and air systems inspected on a regular basis. read more

I am so happy to have contacted Shore Guys! I received great service from the very beginning with Bryan coming out within 2 days of calling for an estimate He was on time, very professional, knowledgeable, friendly, and patient! He crawled under the house and gave an extremely thorough examination. I need a lot of work done and he explained everything clearly and arranged for acceptable payment. He was respectful and very personable. I was extremely impressed and completely satisfied with the service. read more

shore guys is the best company i know around here. my brother in law Michael winter is the reason I know of shore guys from experience his team is amazing they will come out just to help whether the jobs big or small and they will tell you the absolute truth on what's best for your house. I've never seen someone love their job as much as Mikey does. He does whatever it takes to get the job done right and you can tell he's loving every second while doing it! read more

Just had a very positive experience with Shore Guys technician, Myron, who performed the annual cleaning & checking for safety issues on my old cast iron boiler circa 1963. He was friendly, professional, neat & clean, and did a very good job! The service took roughly 40 minutes, during which he asked me several times if I had any questions. Completely satisfied with this company and their service techs - give them a call & you won't be disappointed! read more

Had just left our shore condo prior to our first renters arriving. They reported that the AC was not working properly. Shore Guys Heating and Air got to our unit within 3 hours during our recent brutal heat wave. They found the issue quickly and replaced the capacitor and fuses. Got our unit working quickly. Great job and it was fixed before we were even aware of the problem as we did not see their phone calls to us on a Sunday evening. read more

We have had Shore Guys for over 3 years! They have been wonderful! Matt found a spiders web in a heater, he came after hours! Who does that? ! We had heat that night! We have our yearly checks on our heater and a/c. The staff is great! Lindsay has been here twice, she takes her time and does an awesome job! Kate responded via text promptly when I had questions. You won't go wrong with Shore Guys ! I give them 10 stars!!! Lou and Mary read more

Highly recommend the Shore Guys! We called them this morning and they came out the same day. We had Tippy and Tarsi and they were so accommodating of our dog checking them out, and got their work done quick and painlessly. They went above and beyond to get our AC working today, having to go all the way off island to get a part for it. Hands down best in the county, give them a call if you ever have a problem! read more

Update: Fair is fair... There was a misunderstanding and Shore Guys corrected it quickly and completely. Stand-up business. Came out to do a service that ended up not being needed. Nice guy was here for 5 minutes, but apparently he was required to still charge me $ 119. I understand paying a charge because they took the time to come out and time is money, but this fee in exorbitant. Lesson learned. read more

I have been using Shore Guys for 15 yrs and they never disappoint! The staff is always friendly and show up on time. They offer me money saving tips and install new items to keep the air in my home allergen free. They also offer service contracts the are inexpensive and help maintain your heating and cooling systems. Also if u have an emergency they always seem to make it in a timely manner! read more

I'm very happy with the job Brett and Kelli did replacing my air conditioner! I can't say enough about their knowledge, professionalism and ability to answer questions or find answers (and I had a lot!) Both are very personable as well! Shore Guys also worked with me to obtain equipment that would qualify for new energy efficient tax credits and utility company rebate. Much appreciated :) read more

Today Mike and Bobby changed the HVAC unit on my rental property. I have to say that I was impressed as to how Mike kept me informed during the day how everything was going, and at the end of the day they informed me what was done, sent me pictures and everything. I am very impressed with both of them. I would recommend Mike and Bobby without any reservations. Great job. Thank you. read more

Service call with Thomas Grey very professional and friendly. He diagnosed and fixed problem & explained everything along the way. Office staff extremely helpful & very clearly communicated process and fees & was able to get us a very fast appointment. I took a yearly contract with them based on excellent service & communication. Highly recommend Shore Guys. read more

Shore Guys did an amazing job on our new split system. Matt was great coming by and designing our system. Installers Brett, Mirr, Alex, Tippy and Walt installed our system with the type of courtesy and professionalism I expect from a project of this size. It was 5 wall units and a 42k Compressor. I Highly recommend them for your new system or repairs. read more