I have been with Dr. Crystal Coates Gal for 10 years. She is…read morea exceptional practitioner who will listen and evaluate patients. I would highly recommend her.

I love this office so much, they provide the best care I've had. Been going for a couple years…read morenow. Recently had short notice that I was going to need to take a flight- I am terrified of flying due to recent crashes. I called and got an appointment in 2 days, my doctor was understanding and compassionate and validating. I was able to have medication for my flight the same day. I'm on my flight home now feeling great and not at all afraid. Truly a lifesaver, I am so grateful for the professionals here! You all are incredible at what you do! Not to mention, had bloodwork done about a year ago and discovered the only person that can have me in and out of that chair within one minute without me passing out. Amazing staff, amazing work!!

Great staff and wonderful Doctors. Highly recommended if you are looking for a doctorread more

These are the friendliest people you will ever meet at a doctors office! I felt like family there…read more They cared about how I was feeling and wanted to do everything they could to help.

Horrible place. Leave you sitting in a room for over an hour without anybody coming in or anything,…read moreand as I write this, I am still sitting here

I saw Kayla Norris today for what I thought was bronchitis. She was thorough, knowledgeable, beyond…read moremeasure, and extremely kind. All of the employees there treated us with great respect. And she spend time listening to us! Awesome experience and I highly recommend.

This is a wonderful medical company. Donna, the person who does the CAT scans is fantastic. If…read moreyou're terrified of needles, (CAT scans with dye) you won't even feel it when Donna inserts a needle. Long Bay Diagnostic is on the ball with appointments and services.

My last name is Carney. Please review my phone call with Lisa just now. I waited 35 minutes on hold…read moreto be spoken to like I'm an idiot. She repeatedly interrupted me and was absolutely unprofessional. I was trying to ask the right questions in order to not have to call back and make sure I have everything I needed to for your facility the first time and she made it incredibly difficult. As a customer service representative for people who do not feel well she made things extra stressful. Note her tone too. Especially for young people that they don't teach us how this works in school or anything and no knowledge of your processes we just need to be kindly walked through things, not to be talked down to.

We visited the ER for my 14mo baby for dehydration and a high fever. Although I did not walk away…read moresatisfied with the service, nor respected as a person/patient/parent, I can still share a few things that I did like about this ER. Good things first - the security guard at the front desk was pleasant, attentive and helpful when we arrived. The waiting room was quiet, and we were called in very quickly. The first nurse who took our information and my daughter's vitals was efficient and kind, as was the second nurse who spoke to us in more depth about our situation was also very kind. They were both compassionate, respectful of my daughter not wanting strangers to touch or get near her if they didn't have to, and they genuinely seemed to want to help. They even got us a popsicle and juice to try and help soothe my daughter and actively work on hydrating and cooling her down. We didn't have to wait as long to be spoken to as we did in other ERs that we've visited. Now the bad parts - the doctor, I won't mention her name, was one of the rudest people I've ever met. She had the most entitled attitude from the minute she walked in, her tone and body language clearly emanated her opinions. I made it clear that we had been to another ER who sent us away without any solutions and that was why we were in her ER instead. But she made no effort to ease our minds or offer better support. In fact she continuously said their ER was not a full service ER and that any labs done would not be handled like a full service ER and at best it would take 72 hours for results. I advocated for what I wanted, which was fluids to hydrate my daughter, and their response was that my daughter wasn't dehydrated enough (AKA she had to get much sicker before it would be flagged as an issue). She was very defensive in her communication, reacting as if my questions were stupid or redundant. Instead of working with me to be proactive and not make our situation worse, they offered options we didn't agree with and that led us to forego any treatment at all from this ER. This was our choice, but I was incredibly disappointed in their ability to treat a pediatric patient, I felt they were very ill-equipped literally and figuratively. We essentially paid a large sum to sit in a room for 2 hours being rudely "spoken down" to. Obviously you go to the ER when you have no other option, not every ER visit will have the circumstances we had nor the doctor we had (if you're lucky) so take this review as you will. But I do warn anyone with a pediatric patient - prepare yourselves for a rough experience.

Another 6am visit to the ER. Kidney stones this time. Check in was easy with a kiosk. Was roomed…read morefairly quickly and meds administered in a timely fashion. All the nurses were extremely helpful. The doctor on duty even called a specialist to verify my kidneys were not going to sustain permanent injuries due the high readings we was getting. A follow up appointment will be needed to confirm. All in all, excellent staff on duty!!!

Went online, made a quick appointment waited maybe 3 minutes before I was see. Quick, super nice,…read moreand kind. The only issue is they don't take insurance, but when on vacation, that (to me) is part of the cost. Kudos to these ladies. They were awesome.

Our son had a horrendous inner ear infection and Dr. Michael came to our condo and took care of…read moreeverything. We couldn't be more pleased with the service provided. We feel blessed beyond measure for all he did for us. It's always unfortunate getting sick at the beach but he made it much better by helping our little one feel better. Thank you so much!!