Would highly recommend to anyone looking for a smooth mortgage process. Clear and concise…read morecommunication. Loan closed on time with no surprises. Great experience altogether!

We worked with Joe Donelon and even though we didn't end up doing business with Joe, as we found a…read moremuch better rate elsewhere, I do want to state how kind Joe was. I would recommend you calling Joe to see if he is able to help!

I would like to acknowledge Account Manager Amber Jones, for her professionalism, patients,…read moreattention to details, UNBEATABLE PRICING! lovely attitude. Amber YOU have absolutely changed and Blessed our lives. Our home and auto insurance pricing is UNBEATABLE! I recommend Amber 100% Thanks Helena W.

Stuart and the team at American Mortgage Corporation were great to work with! We just bought our…read morefirst home about a month ago. The reason we won the offer after not winning 4 prior homes was because of Stuart being able to finance within 2 weeks! While the 2 week close was stressful, Stuart's team made it easy and helped us get set up with a great title company. They all walked us through the process and helped us understand as first time homeowners. I have to specifically shout out Carolyn for holding our hand through the process and guiding us to make sure we got the correct documents in. We just today receive a beautiful gift from Stuart thanking us for going with AMC and congratulating us on the home. We are looking forward to going to the Cardinal's game and getting our free hotdog as well. Thanks to Stuart, Carolyn and the AMC team!

A couple weeks ago, when i was driving north down Woodson Ave to take my child to school, one of…read moreyour employees (the one that drives a blue-ish grey car with a hockey jersey bumper sticker/magnet) tailgated me so close that i couldn't even see the hood of his car. I only had about 3/4 of his windshield in view because again, he was driving so close to me. To this young man, i apologize if following the law and driving at the 30mph speed limit was making you late to work or something, but it's no excuse for the dangerous way you were driving or the way you yelled and screamed until you were red in the face because i wouldn't speed up. I couldn't get a great look at your face because you were driving with your elbows while flipping me off with both hands. But Overland is a small community. Lackland is a popular road. And I've seen your car parked outside this establishment every time I've driven by, so i can only assume you acted in such a way to get there quickly. Hopefully you learn to control your anger and your road rage because you not only put yourself in danger, but you endangered me and my toddler by driving the way that you did. Not to mention the other people on the road when you proceeded to run the red to turn onto Lackland. Grow up.

I have been using Russ Siebert for a number of years along with most members of my family. Their…read moreservice has always been just ok, nothing spectacular, but nothing to remind me to shop around until recently. Last week I couldn't find my car insurance card and called to ask for a copy to be sent to me. At that time I was informed that our entire insurance policy had lapsed: cars, home, RV, jewelry, umbrella. They informed me they left a message for us the night before, which was after the policies lapsed. I was shocked, it turns out our mortgage company had a computer glitch of some kind and the payment was stuck and never sent. When I asked how did we not know about this before it lapsed? Russ Siebert's employee Lisa informed us: "that they do not monitor billing, 'they did nothing wrong' and it isn't their responsibility." We had to pay $3800 on the spot to reinstate our insurance and then try and figure out what happened, again Russ Siebert in no way provided assistance or even an apology that this was happening. It was some of the worst customer service I have ever received and Lisa informed me she had been there 30 years. After making numerous phone calls on my end it turns out Secura who holds the insurance sent at least one letter a month ago to Russ Siebert's office letting them know the payment hadn't been received and that the insurance would lapse if they didn't receive payment. Again, Russ Siebert is not even acknowledging they could have been aware of this. While I understand the mortgage company is at fault as well, Russ Siebert was in the position to alert their customer. What if my house had burned down or one of my kids had gotten into a car accident? We had no idea we had no insurance coverage until WE called. They left one message the night before - they should have done everything in their power to make sure we got the message. They are completely negligent and I am already working to get family members out from underneath their services as well.

Russ Siebert Insurance Agency:…read more If you want good sound advice, a friendly voice, and great insurance prices these are the people to call! Home and auto insurance experts! They got me the coverage I want and saved me 100's of dollars. I could not be happier!

Mary Andrews has been my auto insurance broker for several years now. She was referred to me…read morethrough a good friend when I needed renter's insurance and she did such a great job (with good rates) that I switched from Progressive to AAA insurance just so I could have Mary as my broker. Mary goes above and beyond what a broker "has" to do. When your rates go up, she calls you. When your rates go down, she also calls to say "congrats!". She'll give you her cell number to call after-hours if you have questions. And once when I didn't get my updated insurance info in the mail, she made sure I had all of the necessary via email, just in case I needed it. The AAA rates are pretty reasonable, too. Back when I lived in Brentwood Forest, she even bundled my roommate's and my renter's insurance as well as our auto insurance so it was even cheaper. When I moved back to the City, Mary tried her best to get me a good rate, even if car insurance rates in the City of St. Louis are ungodly expensive. If you aren't sure who to get your auto or renter's insurance through and want to work with a local agent, definitely give Mary a call.

I have been with Mary Andrews for all my insurance needs for over 10 years so pleasant and always…read morewilling to help with all my insurance questions .Awesome insurance agent 5 STARS.

I have worked in federal mortgage servicing for almost 3 decades. Due to a number of factors, my…read moreown mortgage loan process was a challenge to say the least. In fact, I'd been rejected by another lender and had other lenders refuse to even accept my application. So, I was not confident in being approved by Liberty. That was until Steve and Kari came to my rescue. The work they did in preparing my application and guiding me through was the process was extraordinary. Five stars would be for someone who worked effectively and got the loan approved. Steve and Kari provided a level service light years beyond that.

Worst company I have ever worked with. They promise one thing and do something totally different…read morewhich ends up costing you more money. Avoid this mortgage company! They are not reputable.

GREAT financial counseling here! Yes, they charge fees, but the knowledge that they're taking care…read moreof your investments in the best possible way is a HUGE anxiety reducer! And they're FIDUCIARY!!!

I have been with State Farm for years and decided to switch agents from Illinois to this location…read more I already had my quote from Illinois and was to sign papers. Well, guess what, this office came back with $30 more a month, and I asked what do you mean, my quote was this $$. Then it was the excuse of moving from Illinois to Missouri. I had to explain myself again that my current Agent quoted me $30 cheaper and I was to sign papers. You really should be ashamed to do business with anyone. Boy was I wrong on the #'s just slide from one agent to the next. I would consider that a Commission of some sort. Do your homework First is my advice. And I think State Farm is Wonderful, some Agents should not be in practice, though.

I was beyond pleased with the level of support and guidance I received from the Agency. Not only…read moredid they help me with my personal affairs, they assisted me with safeguarding my business. I highly recommend the Elveeta Macon - State Farm Agency to anyone. Plus the location is very nice and conveniently located.