Last week I had the Serenity Facial (1hr) and Serenity Massage (1hr) package with the added…read moreDermaplaning. I had Morgan for Massage and Rebecca for the Facial. I will only request them when I return, just exceptional experiences with both ladies. I had some tightness in my hips and piriformis and Morgan was great at targeting massage in those areas. Rebecca's attention to my individual needs was welcomed and appreciated. I love the facial moisturizer and foaming face wash that I purchased post treatment as well. This Spa has a perfect for location, abundant parking, relaxing reception with refreshment and snacks and low lighting to ease you into the chill vibes. This has to be on your list for best spas in Scottsdale. Amazing quality/pricing.

My massage with Bella @ New Serenity Spa yesterday (2/17/26) was amazing…read more Having been a massage therapist for years (until I couldn't), my critique of 'hands on my body' is very pointed. There are very few massage therapists that truly 'get it'. Bella indeed has healing hands! Not all massage therapists understand and 'feel' the connection between muscle, bone, ligaments, fascia & the mind. Let me tell you, she NAILED it. Her touch and exploration of my trouble areas, then diving in with the solution with cupping and triggered massage was exactly what I would've done. Her communication throughout, her questions, her gentle silence was perfect. Her technique with muscle stretching and triggered massage points was spot on. Had the best night of sleep after her massage as well. Thank you for a great experience; your spa is lovely - great great Vibe. Loved it. Will definitely see her again. Highly recommend this spa!

The massage therapists here are absolutely top-notch, using a variety of techniques and performing…read moredeep muscle massages. Whenever I'm exhausted after a round of golf, I always want to come here. Their back massages and Thai stretches are incredibly precise, and their four-hand massage is especially exceptional. Their four hands feel like they're glued to my body; the overall sensation is so smooth and relaxing, leaving me feeling completely refreshed.

PLEASE READ BEFORE GOING FOR YOUR FIRST TIME!! I'm…read moredisappointed with my experience at Thai Royal Massage & Spa in Scottsdale and feel it's important to share for others who may be considering going. I called ahead and scheduled an appointment for myself and 3 girlfriends. At the time of booking, I made it clear we had not decided on services yet and wanted to choose when we arrived. The night before, they called and left a voicemail confirming us for 90-minute massages, which was never agreed upon. I immediately called back and clarified that we were still coming, but only wanted 60-minute massages and would choose our exact services when we got there. They confirmed that was fine. When we arrived, I signed us in and specifically wrote "combo" because I was interested in their combination reflexology. Before my massage even started, I clearly told my masseuse I wanted the combo reflexology, and she acknowledged it. However, the massage I received was not reflexology at all there was no foot soak and barely any foot work, which is standard at every reflexology place I've been to. On top of that, during the massage they were extremely pushy about extending our sessions another 30 minutes (making it 90 minutes total). I was asked twice, and all 3 of my friends were also pressured to extend. We all declined. At checkout, I noticed I was being charged significantly more than expected. When I asked, they told me they gave me the "combo body massage" instead of the "combo reflexology." That was never what I asked for. Instead of taking accountability or trying to correct their mistake, they did nothing. To make matters worse, their tipping system feels very uncomfortable and aggressive. They present tip options starting around 30-38% and hold the payment screen right in front of you, creating unnecessary pressure. Overall, the entire experience felt disorganized, misleading, and focused on upselling rather than customer service. I take responsibility for not being more confrontational in the moment, but not everyone is comfortable speaking up, and businesses should not rely on that. I left feeling taken advantage of, and unfortunately, they've lost our business. I hope this review helps others avoid the same experience.

Visiting from out of town and was blown away by this spot! My partner and I were expecting the…read moretypical semi-sus closet-like rooms with overused things but instead we were surprised with: - Grand entrance with free snacks and beverage bar (strong selections) - Artistically done corridors and so many rooms: including a sauna room and hair wash rooms - Couples room that felt brand new and luxurious - even the bed sheets were lush and new, smelt great - their bathrooms are fully renovated with amenities including Dyson equipment and hair curler/straightener AND showers with towels provided Not to mention, my partner and I got a female and male therapist that were so good at what they do! Mine was the male and he was amazing at deep tissue and Thai stretching. He had such great technique that I left feeling like a whole new person. Such a great price point too and even better now that they're doing a summer special weekday discount! 10/10 recommend

To kick off the new year, my husband and I splurged and treated ourselves to a couples Thai massage…read more& head-spa package. While we've had Thai massages before, neither of us have ever been to a head-spa and we were beyond excited to see what all the rave is about. We started with our Thai massages in a beautiful couples room. What we loved most was how they integrate stretching into your massage experience. If you've never had a Thai massage there are bars on the ceiling and they hold themselves up to walk on your back and use their feet to manipulate and massage different areas of your body. Although it can be intense, it is also surprisingly therapeutic. Next we went entered the couples aqua spa room and had our head-spa experience side by side. They washed, conditioned, massaged, scrubbed, squeegeed, rubbed, combed, brushed, rinsed and used a waterfall feature on our scalps. I don't think my scalp has ever been so squeaky clean in my whole life! The woman who did my head-spa offered to blow dry it and as someone with thick, ethnic, wavy curly hair this was what I was most worried about going into the experience. I let her try but ended up having to finish drying and flat ironing my hair in the main bathroom. They had a Dyson blow drier and flatiron as well as brand name perfumes in the rooms, which really made the experience feel luxurious. For us the combo experience of two 60-minute treatments back to back was a little too long. I started getting antsy towards the end of the second treatment. In the future I'd love to return and enjoy one treatment because it really was a top notch experience.

Trang did an awesome job with my session. She was detail…read moreoriented from the beginning by asking detailed questions on what I would like. From what I told her, everything turned out perfectly. I would highly recommend The NOW as well as Trang!

4/13/26 update: Management and ownership reached out after my bad experience. Long story short,…read morethey offered a complimentary massage to make up for the experience I had. The complimentary massage was with Trang, who did a fantastic job. It was clear that she was talented and paid attention to my areas of focus/concern. She also provided a full 80 minutes of her time, as expected. Had my original experience been with Trang, The NOW would have received an easy 5-star review from me. I am changing my overall rating to 4/5 due to the hassle and frustration I originally had to deal with. That said, management and ownership did the right thing. Bad experiences (or just bad fits) can happen, but the difference between a good business and a bad one is what management and ownership do to address those issues. 5 stars to management and ownership, 5 stars to Trang, and 4 stars overall given my specific experience. I can comfortably recommend this location, as long as you are willing to speak up if you don't get what you deserve. After my first experience, I would not have considered this location in the future. After management/ownership intervened, and after my experience with Trang, I can confidently say I will return, and if my experience is anything like the one I had with Trang, I'll be happy to follow up with a 5-star review.

Sophia gave a fantastic massage. I will go back again! I felt very relaxed and rechargedread more

Do NOT come here!!! I went in for a one hour massage... the massage was painful through out the…read morewhole time. Didn't know any English so I couldn't communicate with here on the pain and the last 15 minutes she was using her phone and trying to give me a massage with one hand ! It wasn't a massage the last 15 minutes but more of her pushing my body with one hand. Definitely not worth the price and I would recommend paying $20 more to go elsewhere

I had the best experience here yesterday! I called and got a…read moresame day appointment, facility is clean & front desk was welcoming. My massage therapist Jasmine was awesome! She really took her time with me although it was only for an hour but definitely gave me extra time which I really needed. My body feels amazing!

I was in Scottsdale on a business trip and tweaked my back. I called Authentic Thai massage hoping…read morethey could help. They took me in at the last minute on a Sunday and helped alleviate the pain.

Massage therapist was constantly leaving to answer phone and handle walkins. Very unprofessional…read more Then she cut massage short by 15 minutes and still expected a tip. DON'T GO TO ASIAN MASSAGE PARLORS THAT CHARGE UPFRONT BEFORE SERVICES ARE PERFORMED.

From the owner: Asian massage. By Appointment Only.read more

AMAZING. Highly recommend. I felt pampered and felt my stress melt away while I was there. Great…read morestaff.

I recommend Christina. She was very nice and listened to what was bothering me today…read more The space was very clean, great music, and nature playing sounds. Easy location to find as well.

I was a walk-in, and was pleased to be taken immediately. The spa was beautiful. I received a foot…read moremassage and ion detox beautification. Very relaxing! The staff was very professional and the spa was extremely clean, well-kept and also had a professional staff. I will be back when I come to town. A GREAT deal.

I have been to this place multiple times in the last few years and am never disappointed. I usually…read moreget the combo massage and because I request medium to deep pressure, I get worked over like a rented mule and walk out feeling like spaghetti noodles. Their prices can't be beat either. Go! Now!

Booked at Lala Luna Massage & Spa in Scottsdale for my hubs bday couples massage session about a…read moreweek ago, and boy were they professional! We were a lil skeptical being first timers here and no stranger to couples massage experiences, however they did not disappoint! They offered us coconut oil package, took great consideration of our preferential areas, and really muscled-in on each of our bodies individually; honing in on where we each naturally distributed our weight and carried most tension. Of course I'll leave a good review! Thank you so much to our therapist team.