I've seen many Doctor's about my ear problems, Yet this clinic truly does car about you as a person…read moreand a patient. They help you in anyways possibly yes they even go out of their way to help you. I'm very appercaited the new office they have and i hope they stay there for a long time. if your in need of an ENT Doctor, then you need to se the ojnes who care about you as a person and to me that means alot. With ENT Visalia you can't go wrong. My best to you all. BTW, I like the new office.

Called 6 weeks ago to set up an appointment. Conversed with staff via text messages about the…read morepurpose of the appointment and insurance information. Received a call the morning of the appointment for the doctor to cancel and say they didn't deal with balance issues. Very unprofessional. Wasted 6 weeks waiting for the appointment.

Me negaron el servicio por aver perdido una cita por una emergencia familiar. Hable al siguiente…read moredía entre 8 y 9 am pedí hablar con alguien en español y esa persona fue bien grosera, y pesada con actitud me dijo que no me podían seguir dando servicio y le cuestione y pregunte si era esa su póliza. Porque no me dijeron antes. Si en mi mensaje de recordatorio dice que si pierdo la cita debo pagar $50 y 25 para re programar otra . Y ella dijo que no que mi doctor debía pedir otra referencia y eso si acaso la supervisora me quería seguir dando servicio. Me mandó una letra que no está firmada por la doctora ‍ esa letra no es profesional y es irrespetuosa me siento discriminada y humillada no lo recomiendo. Mal servicio para los latinos .

The front staff mainly the lady that sits on the left with the glasses is not very friendly. No…read morematter how nice you are to her, her tone is still the same kind of rude and not very helpful. Every other office staff there has been so helpful and nice. If I can I personally try to get help from anyone but her. The Dr is amazing. Very very nice and really wants to help you feel better and get better. The guy who does the shots is awesome. Great customer service tries to get you in and out. The type of care : is great expect that they are sooo overbooked it gets a bit annoying. I would recommend this place if you are willing to wait for appointments that are set so far out and get help from a nicer office assistant in the front. I do agree with a lot of the reviews below. They make you come back for test results from tests that they did same day AND you come back months later because it so overbooked. It took me 6 months in total to start the process just to get my shots. I rate this place 2-3 stars. So much could be done to improve and be a 5 star. It's starts with interaction, communication and customer service in the front. You are the face of the business.

The quality of experiences here has definitely taken a nosedive. To be clear, all of the medical…read morepractitioners are wonderful; it's everything else that's a problem. Every visit begins with an apathetic stare from the front desk. I've arrived to be told I don't have an appointment, accompanied again by a blank stare. I can't seem to get an issue dealt with despite being told on three separate occasions that someone would call me right back. I've left a couple messages never to receive a return call. My needs are basic, and I'm not getting them met. I tried to tell someone at the front desk about a problem once and the response was, "OK..." I'd recommend steering clear of here if you have another option.

I am extremely disappointed with the care my son received here. On 1/20, he had sinus X-rays…read moreordered by Dr. Demera, and despite two faxes and multiple phone calls, I never received a call back to go over the results. I was repeatedly told someone would follow up, but that never happened. Because of this lack of communication, his sinusitis worsened and went untreated. After I called multiple times and faxed over the report, I was then told that Dr. Demera wanted to obtain the actual images. The office contacted me asking me to pick up the images on a disc because they did not know how to retrieve them. I had to explain that they should be contacting radiology, not medical records, to obtain the images. Even after they received the images, I still did not get a call back despite several more attempts to follow up. At one point, I was even told they didn't know the doctor wanted to review the images, which made no sense since I had already been told the images would be placed on his desk and that he would call me. That was in late February, and now it is April with still no communication. I was also told during his visit that his breathing was fine, which was not accurate. His condition became so severe that we had to go to urgent care, where he needed two breathing treatments and was ultimately sent to the ER. My son's allergies are not mild--his numbers are extremely high and require attentive, responsive care. This experience has been heartbreaking and incredibly frustrating as a parent. Due to these issues, I have found a new allergist. I truly hope this office improves communication and follow-through so other families do not go through the same experience.

They listen! No rushing you through. Pleasant, knowledgeable staff. Heartily recommend for anyone…read morewith allergies.

I have been seeing Dr. Holzhauer for about five years. He is the BEST! I would not even consider…read moregoing to another allergist/immunologist. He is warm, explains everything so that you understand completely, spends a great deal of time with you and listens to what you are saying. What more can I say? He has helped me a great deal and found a route to help me. My ENT had given up on me when I went to Dr. Holzhauer.

the skin test that they, did on my arms hurt & the Doctor told me that the test showed that…read more my, allergies are not bad enough for shots! Then why do I sinus hurt like crazy! and my nose itches? this guy is not a, real doctor! he's a quack! do we all wear the same size shoe?

I appreciate how the doctor treated my son. He's caring and tries to be friendly. I like the doctor…read moreas a person. I've been coming here for years. My biggest complaint is the LONG wait time for appointments. They are always running behind. This extends to the shot experience as well. It takes FOREVER to check in get a shot and check out sometimes. I'd love to have a different check in system that is easier for ALL patients. I will continue to choose to go here. The care is remarkably excellent! My health has never been better! Update: Office manager VERY responsive and pulled me aside to chat about my experience. I'm pleased with her receptive attitude!

The Lobby chairs and room chairs are sick torn and filthy…read morethe whole place looks dirty some one seriously needs to go fix this place I have a picture but will se how to add

The doctor is very professional and respectful and the medical assistants as well. But the front…read moredesk lady is very rude!! I think we are going to another clinic.

I feel that they are very knowledgeable and that there really care... everyone treats you with love…read moreand respect!

There is an injector on the Champlain and Perrin location who does NOT know how to inject children…read more She injects at a 45 degree angle and not a 90 for kids. My son only has ever had a bad reaction from her. We have voiced our concerns and the first time they said told us to "wait for a different injector." The second time I voiced my concern they told me they would "retrain her." My husband took my son today and let her inject him - huge mistake. Look at his arm! He has a hole in his arm and this is what it looks like ONLY when she injects him. Today they told my husband "to ask for a diff person next time." They are brushing off the fact that this injector has no idea what to do with kids. Is the Dr. even aware that this is happening? I have a feeling she does not? Once I have her name I will update the review so ppl with kids can avoid her.

Christopher Doan truly saved my life, and I will never forget the care he gave me. He is not only…read moreincredibly knowledgeable, but also kind, compassionate, and even funny. He made me feel comfortable and genuinely cared for during a very difficult time. He went above and beyond to help me feel better and took the extra step to refer me to an amazing surgeon I would have never found on my own. I truly would not be healed if it wasn't for him being a part of this journey, he pushed me forward toward healing when I needed it most. I am beyond grateful for everything he has done for me and the role he played in my recovery. I cannot thank him enough and would highly recommend him to anyone looking for an ENT who truly cares about their patients. You genuinely saved my life

I moved to SLO a few years ago, and I still drive to Bakersfield to get care here. This office is…read morealways professional and friendly. They get me in quickly when needed and the team is caring and efficient--no long wait times, prescriptions are sent immediately, etc. Today I visited for a double ear infection and ruptured eardrum. Christopher Doan made me feel at ease--explaining everything clearly and making every effort to get this resolved as soon as possible with medication and an in-office treatment. I'm really grateful for his compassionate care after bouncing around urgent cares and getting mixed information/improper treatment. I also had a balloon sinuplasty and turbinate reduction performed at this office in December. Everything went well with zero complications. (In case you're considering the procedure and a nervous researcher like me. ) All in all, we're lucky to still have this kind of care in an increasingly frustrating and confusing healthcare system.

Dr. Buddiga is outstanding! I had previously visited another allergy institute and was told I…read moredidn't have any allergies, which left me frustrated and confused--especially since my allergies have been unbearable since moving to Fresno. My son and I felt hopeless until my doctor referred me to Dr. Buddiga. After a thorough evaluation, I discovered that I'm allergic to quite a few things! Thanks to Dr. Buddiga's expertise, I'm now scheduled for weekly injections to manage my symptoms, and I plan to bring my 4-year-old to see him as well. The office itself is beautifully decorated, and the staff is both professional and friendly. I couldn't be more grateful for their help. For the first time, I finally know why I've been struggling to breathe--and I feel confident that relief is on the way.

I used to come weekly to get my allergy shots but at some point I stopped. This year, I decided to…read morestart back up again because my allergies were getting really bad! The shots themselves are helpful. I definitely notice a change when I forget to go to my allergist vs when I do. The ladies that give the shots are the most friendly people ever and the ladies at the front desk are very pleasant as well! The interior is nice, there's lots of seating, and there's always ambient music playing. I did notice that during my first visit EVER, which was years ago, the doctor straight up told me to leave a 5-star review on Google. I thought it was weird, but I guessed maybe he was just trying to get his name out there. This year when I came back to the allergist, he asked me the exact same question! It felt kinda odd like leaving reviews was more important than my actual health. Also, when you get shots you need to come in every couple of months for a doctors visit. I pay $25 for each appointment which isn't bad, but the doctor seems REALLY rushed and just listens to my heart, asks if I feel fine, and that's it. Also, for anyone wondering, shots are around $100 for a year (I have insurance that covers part of it). You come in once a week to get one and make sure to look at their lunch hours because I always get that mixed up!