MacGregor Roofing came out to Pepper Pike to rescue our exterior home…read more problems. In particular the roof, gutters, and skylight leak. With a hassle-free experience, the roofers at MacGregor Roofing took care of our nagging leaks in the sunroom, cleaned the gutters, and replaced buckling shingles. Going above and beyond what needed to be done, the company's owner, Bob Murphy, investigated the attic, to find the root cause of the buckling shingle problem. We were grateful for the well-done job and work, the men were timely, and polite, and cleaned up any debris or evidence of shingles that fell to the ground. Thanks, MacGregor! We'll be calling back!

Macgregor Roofing also does window replacement in the Greater Cleveland area, so we did eleven new…read morewindows in our house. The house had also been suffering from rot around the windows, which they fixed. They were kind to not charge us for reattaching two pieces of siding that had fallen off in a storm a while back. They very quickly scheduled us in even though it was cold outside and in the holiday season. Everyone was very pleasant to talk with and the entire project for the more contemporary replacement windows was done within two days. The new black vinyl windows look very nice from the inside and outside and we can already tell that drafts are minimized in the house because of the new windows. The windows they suggested have helped to "elevate" the outside appeal of our 140-yr-old gambrel-roofed house, while not detracting from the vintage style of the house.

I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.

What a great company. The did some work on my home this year. The team that came out and tuck…read morepointed my brick were professional and extremely skilled. They cleaned up and it was like they were never there. They are a friendly professional team who will make your home look great. Highly recommend

We have used Karbella for tuck pointing and roof replacement prior to our latest project but this…read morewill be our last time. Once we paid the 1/2 payment for tuck pointing and gutter replacement it took nearly 2 months to complete. While we could tolerate the delays it was unacceptable that they NEVER returned any phone calls inquiring about start times but then workers just showed up with out any notification. In all fairness the work was done ok but there was certainly a problem with communication. They did send the invoice for the remaining balance out in 48hrs.

Excellent customer phone scheduling. The two workers were skilled and professional and discovered…read moreand made appropriate repairs . I was well pleased and recommend this company .

I needed a new chimney cover on my home. The old one was made of metal and was starting to rust…read more It had been caulked but would be starting to leak soon if not replaced. There are very few companies in the area that rebuild chimney covers. Runyon came out to provide an estimate quickly, and was able to get materials and fix the chimney cover quickly as well. The new one has a drip edge and rubber top and is sided on the side. It is a quality product that looks like it will last a very long time! The most impressive thing though was the professionalism and thoroughness of their crew. The person who came out to do the work was careful not to disturb the neighbor's yard (as my chimney is in her courtyard). They cleaned up everything. And inspected the entire roof while they were here. Any minor issues with nails and caulk or sealant were taken care of -- unfortunately many do not realize that a roof needs regular maintenance for these things -- especially in NE Ohio. They were polite and thorough and it was just an overall GREAT company to work with!

This company is the gold standard in roofing. They were fast, efficient and respectful. The clean…read moreup afterwards was perfect. Don't waste time with 3 quotes, just use CRS because they are the best!

I came recommended by a neighbor... and could confirm again their great price, perfect work and…read morehonest assessment about the condition of my roof. I will certainly call Mario and his team again when I have a roofing need!

Avoid at all cost. Dan is very nice, insulation guys were great, unfortunately the siding timeline…read moreand craftsmanship are garbage. 6 months into a job that should have taken a few weeks, and the end is still nowhere in sight. Poor workmanship is promised to be fixed, but not communicated to the worker. The worker sees no issue with his poor quality job, and tries to make you feel bad about not being satisfied with bad quality, expensive, work. We've requested a different crew for months, and it's just being ignored at the end of the day. Lots of hollow promises with little to no follow through. We wish we had hired elsewhere, even if it meant paying more!

Everyone at The Insulation and Siding company is WONDERFUL! They are honest and straightforward and…read morealways show up when they say they will. I've never worked with a better contractor and would recommend these guys to anyone! Thank you for everything!

During the storm of early August a small piece of siding blew off the house. It would take longer…read moreto set the ladder than install the piece. We got quotes that were quite frankly outrageously high. Taylor Wright of Wright Home Renovations (440-465-5834) gave a most reasonable price and did a great job. He is a great craftsman and great company. If you have a job and don't contact him, you are missing out on dealing with a great contractor. He will finish what he starts in a timely manner.

This is like the 4th or 5th time I've used 1st Choice. They replaced to roofs on 2 of my houses and…read morethe garage roof once. They did a great job everytime. Their prices are very reasonsible. Great value for the price. They replaced my roof, in 2 days, from tear-off, new roof, and clean up. This is the reason I'ved use 1st Choice for both of my houses.

They know what they are doing and did a great job. They communicated well and completed everything…read moreoutlined in the estimate. My roof and gutters look beautiful. I have no complaints.