We started going here 6 years ago and then came back to this clinic a few months ago after moving…read moreback to the area. I love the staff and Dr Sandeep is amazing with my kids. After not seeing him for 4 years he remembered us and spent time catching up with everything going on and even asked about my oldest's brother who is not a patient. He's so caring and has great bedside manner. The front desk staff are kind and patient, and I love all the staff. Parking is right below the offices, so it's easy to get to. I highly recommend them if you ever need a pediatric cardiologist.

This place is a scam. They were overpaid due to an insurance issue and now refuse to refund me or…read morecall me back even after acknowledging the refund is due. Total scam.

"ALERT - DO NOT SCHEDULE" MEDICAL REPORTS without a signature?…read moreWhat I experienced at RMA Seattle is not a simple misunderstanding. It is a case of mistreatment, discrimination, racism, retaliation, and administrative practices that should trigger every internal and external alarm. I am sharing this because no woman going through a fertility process should ever experience something like this. My experience at RMA Seattle -- and why I demand internal audits On August 28, I went to an outside monitoring appointment recommended by Dr. Sunny (CCRM San Francisco) and Dr. Kathleinn Lin. I trusted that recommendation. But from the very first contact, everything was a disaster. 1. More than 20 ignored calls To schedule a simple appointment, I had to make more than 20 calls in one day. The system sends you to a voicemail that requires a password to leave a message. How is a patient supposed to communicate like that? 2. Sarcastic and aggressive front desk staff The receptionist, Brittany Warker: * Misspelled my last name * Responded with sarcasm * Showed discriminatory and racist behavior She apologized, but it was clear there was no intention to correct anything. 3. The Seattle manager lost control One day before my appointment, on August 27, I sent an email requesting --with full justification-- to be seen by someone experienced, considering my four fibroid surgeries. The manager's response was: * Disrespectful * Discriminatory * And she practically suggested that I "go somewhere else," attaching an aggressive response and ignoring what I had requested. Is that how you treat a patient in such a delicate IVF process -- a process she claims she also went through? 4. On the day of the appointment, I asked to speak with a manager... and "there was no one" Convenient. 5. I tried to reschedule... and ended up traveling to California They told me they do not attend on weekends. Given such negligence, I traveled to California to receive safe care. 6. On December 16, I tried to schedule an appointment in Bellevue... and the worst happened The manager called me to cancel my appointment because they could not provide outside monitoring for Egg Whisperer. She even mentioned that she "also went through an IVF," as if that justified denying care to another woman. 7. She contacted my private doctor -- and my doctor confirmed it by phone She told her they would not schedule appointments for me because "I offended them." Since when is asking for efficiency an offense? 8. I requested my records... and found something extremely serious Through Egg Whisperer, I requested my records from 08/28. This is what I found: * The report has no medical signature * The technician's name does not appear * It only says "RMA/SEA/Bell" * And the most serious part: They included an internal alert: "PATIENT: ALERT - DO NOT SCHEDULE" Is it professional or valid to place such an alert in an unsigned report? Who authorized that? Based on what criteria? And how many more patients have been marked this way? I am attaching photos of this entire situation because it is unacceptable. My conclusion If you are in a fertility process, especially with medical conditions like fibroids, it seems that at RMA Seattle they expect you not to ask questions, not to request clarity, and not to give feedback. Because if you do, they punish you with discrimination, racism, and by harming the IVF patient to frustrate your IVF process and limit medical access. What a "proud" set of values they claim to uphold -- represented by people who act with zero professionalism. This type of behavior should never be validated.

I am a victim of medical malpractice caused by poorly trained nursing staffs at RMA Seattle under…read moreDr. Lin. I came to Dr. Lin last summer after raving recommendations from many good friends. My experience was the exact opposite!!! The nursing team were poorly trained and uneducated about fertility medications. My protocol was lupron microdose flare that must be compounded but the advanced coordinator RN sent the lupron compound prescription to my mail order pharmacy on 8/18/23 that does not do compound. My lupron microdose was supposed to 0.04 mg twice a day (20 units/0.2ml twice a day using an insulin syringe that comes with measurement of 100 unit/ml). The pharmacist called the clinic to inform they don't compound and another nurse on 8/22/23 gave the authorization to change microdose lupron to the regular strength lupron 14mg kit with concentration 1mg/0.2ml, but my dose was the same - 20 units/0.2ml twice a day using an insulin syringe, which was 1mg twice a day. I ended up being overdosed on lupron by 25 times. I started lupron the day before starting stim and continued through the duration of stim, a total of 9 days. This RN never informed Dr. Lin or got the authorization from Dr. Lin to change lupron from microdose to regular strength; she made that change with no understanding of the 25 times dose difference between microdose lupron (0.04mg/0.2ml) and lupron 14mg kit (1mg/0.2ml). By 6 days into using lupron, I only had 1 day left of lupron and messaged the clinic if I needed a refill of the lupron kit. The advanced RN coordinator who was in charge of my procotol should have caught at the time that I was on the lupron kit and not the compound product, but she didn't. My response to stim that round was the poorest of all the retrievals I have done and at the last monitor before the retrieval we were only expecting 1 mature egg. I suspected the lupron negatively impacted my response and just thought my body didn't agree with it. The morning at the last monitor I told the PA I was not doing a retrieval with 1 egg. I did not want to waste my insurance coverage that had a limited lifetime cap on one single egg. Dr. Lin called me that afternoon to convince me to move forward with my 16mm follicle and said this was my "golden egg". I followed her advice and had the retrieval. My golden egg didn't fertilize and she discharged us from the clinic because of my poor response. This was my 1st and only round with her, but I did 2 prior retrievals at another clinic so I was confused about my lacking respond this round. I begged Dr. Lin to let me do another retrieval without lupron but she refused. I didn't find out about my lupron overdose until Feb 2024. I confronted the clinic since and appealed to be compensated for my botched retrieval due to lupron overdose and thousands spent on IVF meds. Their resolutions team concluded that the lupron overdose was at the fault of the pharmacy for filling the prescription and that I wasn't suppressed by lupron overdose. Their clinic denied the lupron overdose prescription was malpractice and said it didn't alter my clinical response. Their clinic took no responsibility for their medical malpractice caused by their poorly educated nursing staffs. I have done 5 retrievals at 3 clinics and out of 4 retrievals I got 6, 5, 4, and 6 mature eggs. The only round with 1 mature egg and the lowest E2 on trigger day out of my 5 retrievals was at RMA Seattle. The clinic cashed out on my insurance benefits and discharged me, and after finding out in Feb this year that their medical negligence resulted in my poor response they refused to own their mistake and make it right by compensating me for my financial losses. Instead they put the blame on the pharmacy. The pharmacy filled exactly what was ordered. There is hard evidence that the nurse made the change to my lupron strength and updated me through the RMA portal that she made that change on 8/22. The advanced RN coordinator sent out my instructions protocol on 8/30 which stated I was to be on microdose lupron starting 9/1. Upon further research, I learned that the lupron dose used to treat prostate cancer is 1mg daily. The dose for ovarian suppression in women with breast cancer is 3.75mg every 28 days, which comes to 0.13mg per day. I was on 1mg twice a day for 9 days, 2 times greater than the dose that is used for prostate cancer and 15.4 times greater than the dose for ovarian suppression. How could lupron not negatively impacted my ovarian response when my dose was 15.4 folds higher than the dose used for ovarian suppression itself? I attached my clinical outcomes for the 5 retrievals I did. The poorest respond was at RMA Seattle with the lowest estrogen level and only 1 mature egg retrieved. Dr. Lin is highly educated, but she lacks integrity in owning her nursing staffs mistakes and taking responsibility.

Easy to get to in Issaquah. Always on time. The radiology tech is so great. Makes you feel…read morecomfortable when you are there with that machine! She is always is so positive and gives all the information you might need. If you are needing a mammogram, I recommend this location of Overlake centers.

Professional, caring staff that made my visit quick & easy. God bless everyone!‍I had forgotten my…read moremask & they provided one plus water if one perchance desired.

All pregnant moms typically have a standard 20-week anatomy scan appointment at a Maternal-Fetal…read moreMedicine clinic to do an in-depth ultrasound. However if you are a high-risk case then you will probably be visiting the MFM clinic more frequently. We were referred to the Kirkland branch for further diagnostics after a concerning 12-week NT scan and were very impressed with the kindness and empathy that Dr Peter Wall showed. We had a complex case and he did not sugarcoat anything, laid out all the facts and created space for us to absorb the news, ask questions and even cry if needed. He gave us more valuable information and insight than anyone else in our maternity care team did. His expertise clearly shows and instills both confidence and trust in patients. Highly recommend consulting Dr Wall if you experience any issues with your pregnancy, or just need a second opinion on a diagnosis.

Valley Diagnostic Imaging Services is located in the same complex as Valley Medical Center. There…read moreis plenty of available parking in a nearby parking garage, and a sky-bridge offers quick and convenient passage over. The building itself is fairly typical of most hospital buildings, but rather well signed so navigation through the halls was remarkably easy. The Imaging Services was found not far away from the little coffee stand and check in was easy and painless. The lady at the check in counter was courteous, and explained the process to me. She provided me a sheet where she wrote down her name and told me that every time someone new was to talk to me that they would also write down their name and position for my reference. I found this to be extremely helpful, not often do I successfully remember medical professionals' names if I don't see them regularly. The reception room was medium sized with a large aquarium off to the side. It appeared that a children's play area was also located beyond the aquarium, which was a nice touch since that allowed the kids to play in privacy instead of having random people watch them, and the random people could also have their privacy as well. I didn't wait long before the imaging technician called my name. My appointment was right on time. I was lead into a room where they did their ultrasound and the imaging technician took my paper and wrote down her name and job title. She then explained to me in detail what was going to happen. The nice thing about it was the goop that they spread on my skin was warm. The last time I did an ultrasound the goop was cold. I didn't think much of it at the time, but with warm goop I realized how much nicer that was. The technician was very friendly, courteous, and easy going. I felt very at ease with her. When I asked questions about what she was seeing she moved the screen my direction and explained all the shapes that displayed on her screen. After the ultrasound was done she left momentarily to see if the physician wanted to ask any questions or see anything, and then came back to tell me I could go. She waited for me on the other side of the door and then helped me find my way out. The whole experience was rather easy going and pleasant really. They took away a lot of the nervousness that goes into something like this.

The rudest staff I've ever seen at the doctors office. If you have the option to go somewhere else,…read moreI would recommend.

The UW Cancer Care Alliance is about excellent professionals, careful work, top notch medical…read moreknowledge, and outstanding patient care. They have offered patient centered care, always respectful and sensitive to patients' situations. They also have a professional and fun sense of humor which helps to lessen anxiety. The office staff do their best to accommodate patient needs. I have no complaints whatsoever. I am deeply thankful for their knowledge, skills, professional sense of humor and kindness.

Took 3 days to get a call back just to make an appointment- unacceptable. Would call the number to…read moremake an appointment, and be directed to leave name/number. No option to speak with a live person. Would take days to get a return call- if you missed the call back, no option to just call back- have to call and start all over again leaving name/number and wait days AGAIN for a return call. When I did finally get a return call and was able to speak with someone, they said they were short handed, so they are very behind in returning calls. Ever heard of temp services? The appointment I was trying to make was for a family member- I myself would not want to have to deal with Seattle Breast Center for my own care- the frustration and stress of having to play phone tag and wait.. and wait.. and wait.. for a return call to get medical attention would be too much. Extremely poor patient care services.

I had my baby 2025 but I came here around 20 something weeks and the descriptions he did of baby…read morewas right on! It was fun and exciting to see my baby before he was born thanks

This was absolutely the best experience I've ever had with an ultrasound. This is my third…read morepregnancy and I've had one of these private sessions done with each but he was just so interactive and told me so many more details and was just so personable. If I have a fourth I can't wait to go meet my little one here.

The best care! They really care & are the most helpful Dr.'s…read moreon the Eastside. i feel so cared for by everyone that works at this Clinic.

As a prospective new patient, I was unable to reach the office because the voicemail is full…read more Unfortunately, this appears to be a common concern mentioned in multiple reviews. Consistent communication is essential in healthcare, and this experience makes it hard to move forward with scheduling.