I arrived ten minutes before my check in. I was checked in promptly and the lady was very kind. I…read moreonly sat for a couple minutes before heading back to the scan early. I was the only one waiting when I arrived. Technician was very nice and took less than ten minutes. I was done five minutes before I was supposed to have the scan so very good at being more than prompt!

My physiatrist in Issaquah sent me here. I walked in and the first thing they told me was "long…read morewait" but I guess that's happening everywhere. It's still better to wait 40-45 min than 50 minute drive home, then another 2 hour round trip to do it on a later day.

It can't be a common experience to have such a good experience with the staff at a medical facility…read moreyou half want a reason to come back. Yet that's been my experience on the occasions in the past 5 years I've gone to an Indigo for urgent care. They tout human interaction and modern convenience and they never fail to deliver. The staff is capable, patient, and kind. 10/10 will go again. This review applies to both the sammamish and Issaquah locations.

Worst customer service. Does not provide any additional troubleshooting when you have proof of…read moreinsurance in hand. I advised that they could call my insurance provider to verify coverage and they refused. Forced to pay out of pocket even though I had coverage.

Rudest staff you will ever meet in healthcare. They have all assembled here because no one else…read morewould work here. Find another place when you need care.

My husband was seen at another urgent care and they ruled out COVID and the flu but did not go any…read morefurther. At Overlake The doctor was very thorough and told us that my husband needed to go to the ER. He didn't know if it was an aneurysm or a stroke but he needed to be seen. Turns out my husband had a small stroke and is doing well now.

I got my allergy testing done here and had a wonderful experience. I understand the U.S medical…read moresystem is kind of a mess but I thought that all the staff were kind clear and respectful. With limited resources and being asked to do a lot more then they can I sympathize with many medical physicians and thought that the doctors here were truly awesome. I got all of my testing done in one day got an amazing consult and thought that the office staff as well as the doctors were doing very well. I've delt with many shitty doctors offices but these guys are great. loads of reminders on when appointments were easy scheduling and clear instructions and a solid interface, I will say that it took a long time to get an appointment but I assume that is out of there control. Overall a very pleasant and professional place id recommend this place to people will kids or teens it's great.

Irresponsible , unprofessional. My grown son that has been a patient for 20 years just had an…read moreupdate of allergy testing with the issaquah office. Shortly after that he noticed his epipen was due to expire in two months. He called and left messages 4 times. Never a call back. His epipen was expired for a month!!! As he had to make an appointment with a new family provider that he couldn't get in to see for a month. When my son was little the guy doing the skin test at the Redmond office dipped the needle in the sample, wiped it on a paper towel. Then on to the next sample, etc. now I know that is horrible allergen cross contamination. No wonder he flagged having allergies to everything. They also used to always overbook. Super full waiting room. Had to wait at least an hour 1/2 to 2 hours every appointment. Do they still do that?

Solid and fast service--I was in and out in less than fifteen minutes. I've never gone into a…read morefacility to do an employee drug test before. The staff was professional and made the process effortless without issue. Out of all the optional locations, I'm glad I went to Alliance, genuinely.

I came here for a pre-employment CDL drug screening. Was in and out in less than 15 minutes. They…read morewere very quick and polite. The place looks very clean and modern.

I have gone to the Issaquah paclab/labcorp several times. The same horrible troll of a woman is…read morealways there. She looks like she despises her job and everyone that she comes in contact with. She doesn't acknowledge you, as in, she won't even look at you, and she will NOT smile EVER. She acts like it's a complete imposition to help you. Many people who get blood draws are dealing with serious illnesses, just received bad news, or just have anxiety about needles. They also ask for $150 in ADVANCE-that is irritating, but pales in comparison to Nurse Ratchett. Would it kill this woman to show a touch of compassion?? If I could leave zero stars I would. I will never go there again

Not a big fan of the Pac Labs. Their customer service isn't great. They are good at blood draws…read moresince that's what they do for a living. But customer service isn't there. Oh and patient privacy? The girl at the front desk asked me to say what orders I was here for. What if I didn't want to say it out loud in front of the people in waiting room? :(