Sierra Auction is a big auction house locally in Tucson & Phoenix . They auction weekly cars & trucks ,merchandise , recreational boats , motorcycles ,rv 's and more in an online auction . I've always been intrigued watching the cars & trucks auctioned . The sellers can be government & municipal vehicles , charity donations , government police seizures . Some vehicles have reserve prices that must be met to seller said vehicle. You must pay taxes & fees based on sales price & other added fees that add up but probably similar but different from a dealership . You must register & put a deposit to bid . If you fail to perform on a winning bid your charged 14% of your winning bid . Fridays score the Saturday auctions you may view & start the card only . That said there's some good deals & " duds " both if guess . They also auction miscellaneous items ,store returns & more. There is a big helpful staff that has been most helpful in my recent first time buyer experience . Sold ! Sold! Sold ! Located north of prince rd just east of I -10 freeway in an old industrial area . read more

Sierra Auction bas transformed itself...Brian ,Scotty,Mark have organized the auction to function in a streamline fashion...Tightly organized with Great workers like Sandra ,Paula,Jasmine...Items are inventoried in a professional manner...and staged for the public like no other auction house in Arizona....I highly recommend buying and selling items here...I have been involved for over 10 years and plan on many more.... read more

Horrible customer service. The lady in the payment department has no clue how to answer calls, or provide customer service. Extremely rude. We are the clients keeping the business in business. These type of people will run it down to the ground, cause they could care less! All you have to do is be kind and polite, assist customers with their situation. read more

We bid on a white Nissan Maxima recently. It was moved to the non-op section after our initial inspection. During initial inspection it started fine. 2nd inspection we saw that someone added additional mechanical issues to where it was put in non op section. We won the bid and went to haul it out this morning. The key fob was cut from the cable on the steering wheel and one of the front windows was left open. All Sierra could say is whoever did this will get in trouble?? It will cost us several hundred to replace the key. This is unacceptable. Please avoid this place. We suspect an employee wanted that car for a friend and we out bid them. So they retaliated? We were regular customers up until now. No more. We are done. Very unprofessional! read more

Totally ripped us off and shady company changed the terms of the auction! NEVER BID WITH THEM!!! Purchased from an auction with terms that said "3 day load out" and we have screen shots! Well they stated that it was actually a "2 day load out" When I spoke to management they said "they would NOT look at terms or emails" they called me a "liar" They charged me and told me I couldn't have my items! I ended up having to call Proxibid for the correct auction terms....Proxibid screenshot that shit and we contacted Sierra to let them know I was correct. Sierra told me they needed more detailed screenshots so I called Proxibid back and they notified me that Sierra changed the terms of the auction after it ended within an hr of talking to me. Proxibid was very concerned that an auction house would do this. Shady! Shady! Shady!! NEVER DEAL WITH THESE LIARS! GIVE ME MY MONEY BACK! STEALING AND LYING ISNT GOOD BUSINESS PRACTICE Manager is awful and hangs up on you! Brian tries to blame their mistakes on you and constantly bringing up that we're drowning and he's helping us! Lmao! You lied and were caught, we're not drowning! Idiot read more

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I bought a vehicle on April 7, 2024 and only received the bill of sale. Now they're trying to charge me $98 for the title that I never received. I think this is BS. I've tried calling several times, which now I think they've blocked my number, Trying to get my title. It's very unfortunate because I was told good things, but they clearly are showing that they aren't Good. if someone could please get back to me and explain to me why I never receive my title even though it says that you guys give the titles that would be great. It would be even better if you just gave me my title so I can go about my business. read more

These guys screwed me over so bad. I buy a lot of equipment and vehicles from auctions, but this place has to be the worst at disclosing obvious issues with their inventory. *****Let me start off by stating that a large amount of their buyers are from out of state or too far away to do an inspection prior, so they strongly rely on the auction company to advertise appropriately. ****** My vehicle was labeled as running, but undeivable do to flat tires, which was technically true. They verified that it starts and runs, but did not disclose that the entire exhaust system was missing. If they started it, they knew this, because it's louder then a monster truck. This cost me $1400. Once the exhaust was done, it was quiet enough to actually hear the engine. The engine has a blown out spark plug, so it needs a major overhaul to repair the head damage. Lastly, the sensors and wiring underneath the vehicle was nicely tied up, so the exhaust was PURPOSELY REMOVED, and not stolen as the thieves would have cut all the wiring that was in the way. When picked up, they were hesitant to allow me to start my running vehicle, now I know why. These guys cost me thousands in repairs to maybe get an extra $500 in their pockets. Save your money and buy from an honest business. read more

Sierra Auction Phoenix - Auction Houses Near Me - Phoenix, Arizona

They stole my 2011 chevy impala. I drove this car from Mesa to Phoenix cars was good just stard slipped a little The talk me the first action going with base $1500 if not gone for that or more next time will be without base means sale at anything. But it sold for $1600 they take 3 weeks an not send me the check. I went there and ask at front desk the status of my check the anser was it will mail you should get it in a few days. I wait 5 more day didn't get it I call and so many lies the engine of my car was blowing the transmission broke the cooling drop and they give the money bad that's super like they have a politic NOT MONEY BACK us all the public auto action but still they lie to keep the money and resold as non-running and fake they bought it for $400 to just give me $150 I need help to spread how this thief work. read more

I bought a motorcycle wheel for $50. After fees, fees and more fees it cost me $220. What a scam and I feel so naive. Never again

These guys are scammers to say the least. All vehicles that show up at this place end up being lemons that dealers cannot sell. They label the cars incorrectly and sell "running" vehicles that have major issues that cannot be determined upon a field inspection. I purchased what was supposed to be a running and driving car, to find out the catalytic converter was bypassed, 4th gear was bad, entire bumper was held on by two zip ties (fell off while transporting later). overall, I ended up paying about 3x as much due to these money hungry scammers. read more

Scammers! I made the mistake of purchasing a few cars here! They were ALL LEMONS! They resell dealer reject vehicles! I spent $4000 fixing a vehicle they said was in driving condition. It popped a dozen codes the second I drove it off the lot. Do not buy here unless you want to spend thousands repairing each vehicle! They also charge you SALES TAX AND $500-1000 in fees! These jerks will tell you that you can preview any vehicle and act totally innocent. The defects won't come up until they're driven! They're pro's at clearing codes and making the cars seem great but they're not. I cannot believe they haven't been sued out of business. Businesses like this shouldn't exist! read more

I bought a car at the auction and picked it up on 4/18/24. Everyone that I spoke to except for Alma in the cashier's office was helpful and nice. Alma had an attitude with me as soon as I walked up. She should probably be behind the scene and not working with the public. I do not appreciate being treated rudely. She should be trained on how to provide good customer service! read more

My experience with Sierra Auction has been very mixed. I have purchased about ten items in the past five years. Some have been exactly as described, some have not. However overall I would and will continue to purchase from them. I have never had any issued with customer service, and they have always been very cordial towards me. The only issue I have are the high fees. read more

Hello just want to warn customers, avoid this auction place. Terrible customer service you will be sorry to buy from them . They threat you by email in a very unprofessional way. You will have an horrible experience. read more

Can't give 5 stars because they only allow 3 days to pick up items and then reclaim them and still charge you. 3 days just not enough. It's pretty simple to see they just want to resell the items and make more money than make sure their paying customer actually receives the item. If they change it to 7 days I'll be happy to give them 5 stars. read more

buyers fees are out of wack.... they are ok but they are auction. gov now they bought Serbia like a 6 or 8 months ago......... so its a huge company and they dont really need to have customer service ... bummer alot of people there are pretty nice but I bout seats or something small like 50 dollars and had the 150 or more in fees but will see but dont think big companies have to be nice want a good example go to insurance auto auction whooooo they are terrible read more

They sell fake gold damage jewelry on their online auction with not mentioning any damage in the item which reflect there bad intentions for scamming people to make easy money , stay away from that auction beside they charge you their state tax even if you are out state buyer , which I think it's illegal to do such act read more

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I spend a lot of money at Sierra Auction. They are always good to work with. Normally I am very pleased and totally understand the virtual aspect of the auction world. Sierra does not do a good job identifying the condition of what you are bidding on. In the virtual world this becomes so important. In addition to this they seem to always put the stickers in the worst places. I have had several pull the paint off and it happened again today. It's very disappointing when that ruins something that good money was spent on. It seems to me that this is probably not that unusual and that Sierra would know this is a potential issue and as policy they should place the stickers in a place that does not ruin the item when this happens. read more

Sierra Auction Phoenix - Auction Houses Near Me - Phoenix, Arizona

beware of the costs involved when buying vehicles from this company! The bidding fees and paperwork fees are excessive in my opinion. I bought a $50 motorcycle that ended up with tax and fees cost over $200. Read their terms and conditions. read more

Loyal customer for life. I bought my 1st vehicle 17 years ago and numerous non-vehicle auctions throughout the years. I recently bought a vehicle and got a great deal. Randal from Phoenix. read more

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Lori and her crew there at Sierra Auction Phoenix are always on top of things, professional, fast and helpful! Thank You for such Great Customer Service!! J.Cota Tucson read more

there is good timing on Friday to preview both the automobiles and the surplus items. you will be here from 11:00 to 3:00 perusing inventory. They close up at 4:00. read more

Star for initial phone call. Bryan H very arrogant and does not make life easy for you. He doesn't explain enough of the process for listing auction items and does not work around you or staff if you haven't completely closed your doors yet. He was told our closing date upon hiring him. He has a temper and could be far more professional since you are the client. Auction went ok. read more

do not deal with these people they will scam you with no problem. they are currently in the process of trying to steal $5000 from me from some purchases. the people who work there dont even go by the policy that the customers sign. save yourself time and money do not deal with them. most times the fees you pay are almost as much as the horrible item you are buying. they have been holding my money for the past 3 months I am now in the process of getting legal representation. read more

I've been following the Sierra Auctions for about 8 years, and have participated in 8-10 different events. This week, we won some items from the Charter School auction in Fountain Hills. Brian (auction manager) is probably the best auction manager we've ever dealt with! Helpful, friendly, and accommodating, Brian went WAY out of his way to help some unprepared winning bidders, and remained professional throughout. He's a heck of an asset to Sierra Auction - Please thank him on our behalf. I'll definitely be more likely to bid on any auction he's managing! read more

Seems like a decent company and the employees are nice however, when bidding on vehicles, the rates or terms of payment are outrageous and steer people away from bidding on the items. An example are the taxes 8.6% plus the tiered buyers premium and the additional 3% for credit or debit card purchases along with the additional 2% for god knows what. It is a bit excessive and I think if you didn't spend so much time nickel and diming people that folks would be more inclined to bid. Take a note from WSM. read more

Sierra action has been excellent for me as a buyer and seller for the last 6 years 80k excellent flips it's a gold mine

They list it as average and I would say it was poor. The over and under is not operational and there are many straches and gauges. They totally misrepasented this item. read more

Sierra Auction Phoenix - Auction Houses Near Me - Phoenix, Arizona

We discovered their Surplus Auctions in Phoenix & Tucson when looking for a place to consign a vehicle for sale. We're sort of new to auctions (other than eBay), but for us (in 2020), Sierra Auctions is the best of the two companies we follow. WOW! They have a great selection and always some very interesting items, with property auctions about twice a month. Values are extremely fair and you can score some amazing deals (steals!!!) in jewelry, small appliances, tech stuff like Laptops, iPads, smart watches & bluetooth speakers, plus other stuff you didn't even know you needed. So far, we've been surprised and pleased that items purchased are often even better in reality than the pictures were able to show. That's important, since we usually can't make time for a preview before bidding. What really sets them apart, though, is the after-sale customer care, and these guys are GREAT! Their staff is friendly, efficient, and professional, and they've been wonderful about letting us make arrangements when we need to get stuff back to Tucson (they have a site in Tucson, too; that's where we first discovered them.. while checking out car auctions). Anyway, this is a high-integrity, locally owned operation, with unequaled customer care (thank you Annette d and Lori B), and we're super-glad we found them! We try never to miss an auction event at Sierra Auctions! Thanks! read more

I purchased many items from Sierra Auctions over the last two years. They are always helpful, and have very good customer service. I enjoy going to see the items in person, before bidding on high priced items. I bought two cars from them and both where great deals. I will continue to watch their auction for Surplus, and Cars. read more

You are correct Anthony B buyer remorse for sure, but again this vehicle should have never been listed as a running vehicle and your auctioneer should have never talked it up like it was a great maintenanced vehicle because that is definitely not the case at all. The dealer that put it in the auction should have also never listed the vehicle as operational, hen I can't even drive it thats not an operational vehicle, just some shady selling practices for sure. read more

We totally got ripped off by this company. They picked up three truckloads of great quality office furniture from us. I never received any accounting on 99% of the items. I got one $58 check for just a handful of the items. I have no idea what happened to the remainder of our items. read more

UNDER No CIRCUMSTANCES should you buy any electronics. Computers, iPads or laptops!!! Majority of stuff is useless, missing parts, locked and totally unaccessible. Only value is to sell for parts. Their policy is N"O REFUNDS" and was told they don't have time to inspect items. Ive lost hundreds of dollars on merchandise plus expensive shipping, for garbage read more

Great staff helped a lot loading and giving information for first time visitors. Looking forward to coming back for more finds

Don't trust this company. Scammed me so hard with a car they said runs and drives also had a picture of the dash cropped in so I couldn't see the check engine light and seatbelt lights on. Also wouldn't allow me to see the car until after paid in full "due to covid concerns" so I paid and then got a car with a dead battery bad alternator And fried engine that barley made it around the corner before it died on me. Really screwed me over and now I'm stuck with a heavy paper weight that cost me almost $2700. Never trust this company. They are scammers. And they will do nothing to help you once you have signed and have the keys. read more

I won a couple guns Ata great price. The pick up process was extremely easy and was on my way in the matter of minutes.

First time participating in a vehicle auction. I found out about this auction site a few hours before it started and didn't have a opportunity to see any of the vehicles before bidding started. I won an auction and everything went smoothly. Can seams to run good. No problems here. read more

Sierra Auction Phoenix - Toyota corolla that I bid on and won! - Auction Houses Near Me - Phoenix, Arizona

Excellent service and customer care Thanks I wish you more success and progress Good luck read more

I have been buying for about 10 years in person, but with COVID they ran the most recent sale through the ProxyBid website (no onsite bidders). I was the high bidder at $950 for a Toyota Prius in the pre-bid auction. Once the timed auction started the bid jumped straight from $950 to $2000, I bid $2100, then going once! twice! Sold!!! The Website had a pop-up window said congratulations you won. I was a little miffed because there was no explanation why it doubled in price with no other bidding? Many times I see the price jump to clear everything in the que, then back out and bidding start much lower. This way the bidder will be bidding against himself and not realize it. Seems dishonest. But I am use to it, assumed that is why this jumped to $2K. I made arrangements for a local driver to travel to Tucson to pick it up, he skipped another job for it. I never got the invoice so I checked in with Proxibid it still listed it as a won item. I called and the employee said "no, you didnt win, the reserve is for $3.8K." If I had known that price, I would not have wasted a day and another guys day. They really wasted a lot of my time and seemed upset that I wanted a better explanation as to why the website still says I won but they are claiming it is not won. So we are now 3 days later the website still says I won the car, I wasted a drivers time and I am not likely to bid on one of these sales in the future. read more

Sierra Auction Phoenix - Hired a guy to pick this up, but Sierra claims I didnt meet the reserve even though website says I won. Wasted all that labor for what? - Auction Houses Near Me - Phoenix, Arizona

These people do not respect there hours they close when they feel like it. That is not professional at all. Even when I was told in person that they close at 4. Definitely not purchasing again from unprofessional company's read more